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No-Map-Problem

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  • I Online
    isazi Moderator @dombo
    last edited by 21 May 2023, 08:54

    @dombo weather is based on your phone position 🙂

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    D 1 Reply Last reply 22 May 2023, 18:54 Reply Quote 0
    • E Online
      Egika Platinum Member @Racoon6
      last edited by 21 May 2023, 19:45

      @Racoon6 is it possible that auto pause was constantly kicking in because of slow movement?
      Just guessing, as I have not seen anything like this in many months of testing…
      Cheers

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      R 1 Reply Last reply 22 May 2023, 17:53 Reply Quote 0
      • R Offline
        Racoon6 @Egika
        last edited by 22 May 2023, 17:53

        @Egika Hello, I don’t really think so. Time, pulse, etc. continued to run normally and I had a speed of 5-6 km per hour.

        1 Reply Last reply Reply Quote 0
        • D Offline
          dombo Bronze Member @isazi
          last edited by 22 May 2023, 18:54

          @isazi hm. so it didn’t work for me. I traveled 500km and I saw on watch forecast for the location of my last activity even weather was synced 10 minutes ago.

          1 Reply Last reply Reply Quote 0
          • Z Offline
            zhang965
            last edited by 24 May 2023, 20:51

            I re-downloaded Paris map, and brand new London, both of them don’t work.

            Winners Wear Winners

            B 1 Reply Last reply 25 May 2023, 23:28 Reply Quote 0
            • B Offline
              Brad_Olwin Moderator @zhang965
              last edited by 25 May 2023, 23:28

              @zhang965 I assume you have a GPS fix first. If the watch does not have a fix, the map will not show properly so it is not possible to see both Paris and London at the same time.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              1 Reply Last reply Reply Quote 1
              • J Offline
                Jan Krejčí
                last edited by 29 May 2023, 21:43

                20230529_152723.jpg
                20230529_152546.jpg
                Could you please check maps for Czechia as well?

                D D 2 Replies Last reply 30 May 2023, 15:01 Reply Quote 0
                • D Offline
                  dombo Bronze Member @Jan Krejčí
                  last edited by 30 May 2023, 15:01

                  @Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

                  M 1 Reply Last reply 31 May 2023, 05:29 Reply Quote 1
                  • M Offline
                    mikekoski490 Bronze Member
                    last edited by mikekoski490 30 May 2023, 15:17

                    I think this will be fixed in a firmware update. I am not having problems with maps at all (Western Canada), but sure sometimes when Im scrolling I get the odd gridlines for a second or 2, and then the full map shows.

                    From my perspective, the map is there, just needs to speed up the processing of the rendering.

                    It is like issues with my previous Garmin Fenix 6X or my Coros Vertix 2 - for those devices it was just lag time or slow. For Suunto, its way faster to move the map around, but some slight hesitation getting the full map onscreen.

                    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                    Current: Suunto Race Ti

                    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                    Suunto App running on Google Pixel 8/Android 14

                    S 1 Reply Last reply 30 May 2023, 15:38 Reply Quote -1
                    • S Offline
                      surfboomerang @mikekoski490
                      last edited by surfboomerang 30 May 2023, 15:38

                      @mikekoski490 Unfortunately I can’t say the same. I do have found some area’s that didn’t render at all. Not even after a while. Zooming out to 500m showed the area but every other zoomlevel causes the area to disappear and show a grid.

                      In this case an overview of the route upfront would be great so an incidental error could be fixed

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      M 1 Reply Last reply 30 May 2023, 15:43 Reply Quote 1
                      • M Offline
                        mikekoski490 Bronze Member @surfboomerang
                        last edited by 30 May 2023, 15:43

                        @surfboomerang Hmmm…it does sound like the ‘map’ data is there though, but the Vertical software needs a tweak to deal with the info? 🤷

                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                        Current: Suunto Race Ti

                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                        Suunto App running on Google Pixel 8/Android 14

                        D 1 Reply Last reply 30 May 2023, 16:05 Reply Quote -1
                        • D Offline
                          dombo Bronze Member @mikekoski490
                          last edited by dombo 30 May 2023, 16:05

                          @mikekoski490 yes, I think data are there, because I had the same issue and after soft reset it worked OK. I was biking 5 days in Dolomites (Italy) and it was very random if I see a map or just grid when I switch the screen to map. On the other hand on Sunday (after soft reset) I had 9 hours no problem with map, but I deactivated second S+ app.

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @Jan Krejčí
                            last edited by 30 May 2023, 18:45

                            @Jan-Krejčí I saw your message. Please provide lat long and region downloaded.

                            Thank you !

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            H J 2 Replies Last reply 30 May 2023, 19:01 Reply Quote 0
                            • H Online
                              helgonet12 @Dimitrios Kanellopoulos
                              last edited by 30 May 2023, 19:01

                              @Dimitrios-Kanellopoulos Hi I had the same issue in Sweden. Do you want the long & lat for this as well?

                              D 1 Reply Last reply 30 May 2023, 19:11 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @helgonet12
                                last edited by 30 May 2023, 19:11

                                @helgonet12 yes

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                H 1 Reply Last reply 30 May 2023, 19:36 Reply Quote 0
                                • H Online
                                  helgonet12 @Dimitrios Kanellopoulos
                                  last edited by 30 May 2023, 19:36

                                  @Dimitrios-Kanellopoulos sent you a PM

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    Mff73 @dombo
                                    last edited by Mff73 31 May 2023, 05:29

                                    @dombo said in No-Map-Problem:

                                    @Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

                                    i had this for France : map working one day, not working another day and softreset make it rework right after. It never happen since then though.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    M 1 Reply Last reply 31 May 2023, 05:44 Reply Quote 1
                                    • M Offline
                                      mikekoski490 Bronze Member @Mff73
                                      last edited by 31 May 2023, 05:44

                                      @Mff73 I’m curious…how do you do a soft reset? Just curious in case I do have map issues. I only know simple power off or reset all settings.

                                      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                      Current: Suunto Race Ti

                                      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                      Suunto App running on Google Pixel 8/Android 14

                                      S M 2 Replies Last reply 31 May 2023, 05:52 Reply Quote 0
                                      • S Offline
                                        surfboomerang @mikekoski490
                                        last edited by 31 May 2023, 05:52

                                        @mikekoski490 keep the upper right button pressed until the watch restarts

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        Z 1 Reply Last reply 31 May 2023, 08:16 Reply Quote 2
                                        • M Offline
                                          Mff73 @mikekoski490
                                          last edited by 31 May 2023, 06:21

                                          @mikekoski490
                                          like @surfboomerang said, but don’t be surprised, keeping upper right button will first scroll up accross all sports modes 😉 but at the end the watch is restarting (still need as usual for a first sync with SA for AGPS download)

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 2
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