No-Map-Problem

[Brad_Olwin]

@zhang965 I assume you have a GPS fix first. If the watch does not have a fix, the map will not show properly so it is not possible to see both Paris and London at the same time.

[Jan Krejčí]

Could you please check maps for Czechia as well?

[dombo]

@Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

[mikekoski490]

I think this will be fixed in a firmware update. I am not having problems with maps at all (Western Canada), but sure sometimes when Im scrolling I get the odd gridlines for a second or 2, and then the full map shows.

From my perspective, the map is there, just needs to speed up the processing of the rendering.

It is like issues with my previous Garmin Fenix 6X or my Coros Vertix 2 - for those devices it was just lag time or slow. For Suunto, its way faster to move the map around, but some slight hesitation getting the full map onscreen.

[surfboomerang]

@mikekoski490 Unfortunately I can’t say the same. I do have found some area’s that didn’t render at all. Not even after a while. Zooming out to 500m showed the area but every other zoomlevel causes the area to disappear and show a grid.

In this case an overview of the route upfront would be great so an incidental error could be fixed

[mikekoski490]

@surfboomerang Hmmm…it does sound like the ‘map’ data is there though, but the Vertical software needs a tweak to deal with the info?

[dombo]

@mikekoski490 yes, I think data are there, because I had the same issue and after soft reset it worked OK. I was biking 5 days in Dolomites (Italy) and it was very random if I see a map or just grid when I switch the screen to map. On the other hand on Sunday (after soft reset) I had 9 hours no problem with map, but I deactivated second S+ app.

[Dimitrios Kanellopoulos]

@Jan-Krejčí I saw your message. Please provide lat long and region downloaded.

Thank you !

[helgonet12]

@Dimitrios-Kanellopoulos Hi I had the same issue in Sweden. Do you want the long & lat for this as well?

[Dimitrios Kanellopoulos]

@helgonet12 yes

[helgonet12]

@Dimitrios-Kanellopoulos sent you a PM

[Mff73]

@dombo said in No-Map-Problem:

@Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

i had this for France : map working one day, not working another day and softreset make it rework right after. It never happen since then though.

[mikekoski490]

@Mff73 I’m curious…how do you do a soft reset? Just curious in case I do have map issues. I only know simple power off or reset all settings.

[surfboomerang]

@mikekoski490 keep the upper right button pressed until the watch restarts

[Mff73]

@mikekoski490
like @surfboomerang said, but don’t be surprised, keeping upper right button will first scroll up accross all sports modes but at the end the watch is restarting (still need as usual for a first sync with SA for AGPS download)

[zhang965]

@surfboomerang

Damn you are a nice guy.

If we were you, I’d say keep you vertical like this and it gets 8% chance to reboot itself

[Jan Krejčí]

@Dimitrios-Kanellopoulos sent you PM, thanks

[Björn Twittmann]

Hi everyone,
unfortunately I also have an issue with the map.
In a very small area I can see the map, but this is only around the place where I live.
Any ideas to fix this?
The area is Cologne, Regierungsbezirk Köln, Germany
Thank you so much,
Björn!

[Enrique 0]

@Björn-Twittmann I had exactly the same problem,during a bike training, map was empty excepted near my home. Then I stopped watch (Parameters --> General --> Stop Watch) and started again the Watch. It solved the problem.

[Björn Twittmann]

@Enrique-0 Thank you so much for helping me. Now it works.
All the best to you and many thanks,
Björn