Battery drain

Ars Vitae

@OnlyoneKenobi said in Battery drain:

I also had the battery drain problem on race. I contacted support who took me through a series of procedures.
First they made me do a soft reset after turning off a series of functions.

Brightness: Medium

Standby: deactivated

Raise to Wake: bass…

So, based on these indications meant for SR, I did a test for my SV. The first one performed poorly, but battery consumption slowed down. I did a second one following the missing instructions (another post by the same author). In 24 hours (including sleep tracking and HVR), the battery loss is only 1%, which is how it used to be in my case. But I prefer to wait one more day just to be sure, because my previous experience showed that after two days the battery drained quickly again (13-15% per day with no activity and no functions running in the background). Tomorrow, the day after tomorrow latest, I will let you know if this procedure indicated in the quoted post worked 100%. There is some hope.

So let me do the same as my predecessor, I will update my previous post. I regret to report that my test failed. During the two days, everything was ok, since yesterday morning the battery began to drain rapidly again (practically everything running in the background was turned off). I hope that Suunto will quickly solve this problem, because it’s really difficult to concentrate on workouts (especially long-distance ones) looking around constantly for a charger, especially since the latter is not among the practical and convenient ones.

Ars Vitae

@WlodiPawel-87 Thanks for information. Normally 2 days after watch reboot or restart (I don’t know why people keep calling it “soft reset”…) the battery draining will return. Let us know after this period.

Fenr1r

@Ars-Vitae said in Battery drain:

I don’t know why people keep calling it “soft reset”…

Because

Ars Vitae

By the way, is it here an alternative topic to actually the same one existing simultaneously: https://forum.suunto.com/topic/8879/battery-drain/269?_=1723727691399 ?
Do moderators have a possibility to merge them as one?

MeazzaS9

Tuesday end of training with battery at 62% today I pick up the vertical again and find the battery icon…help, luckily I brought the charger for a week’s holiday

WlodiPawel 87

UPDATE :
Ok, So i have been at the same spot as a week before with same person having SV i have SVTS. Watches unplugged on Friday 11am.
Saturday 5h hiking (i have rebooted watch after completing my training by holding top button for 15seconds.
Sunday aroud 4h hiking - watch also rebooted after training was done.
Battery at 82% for the moment which i guess is fine.
Last week battery was dying super fast after first walk but i did not bother to restart watch as i never knew it will be draining fast.
Uncle watch was also restarted and no issues since. ( last week both watches affected)
Looks like for the moment when going somewhere and have no charger is worth to consider to reboot watch after each training (it takes seconds but no need to be worry about the battery again)

Ghost

I noticed it works by simply power off and on.

Michaël POINTEAU

I am trying to be conservative in my comments usually but here, there is really something worrying.

I charged from 6 to 100 on the 12th of August.
Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

Michaël POINTEAU

@Michaël-POINTEAU said in Battery drain:

I am trying to be conservative in my comments usually but here, there is really something worrying.

I charged from 6 to 100 on the 12th of August.
Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

Mattg576

@Dimitrios-Kanellopoulos As both are suggested in this tread as the ‘cure’ do I need to let my Race completely discharge its battery or just get below 20% to recalibrate ?

colakovitz

Same here, battery drains too fast. Backlight is off all time. I have only heart rate, blood oxygen, sleep tracking and step counter activated.

Michaël POINTEAU

@Michaël-POINTEAU said in Battery drain:

@Michaël-POINTEAU said in Battery drain:

I am trying to be conservative in my comments usually but here, there is really something worrying.

I charged from 6 to 100 on the 12th of August.
Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

Suunto just requested that my watch is been sent for repair, apparently battery replacement

MeazzaS9

@Michaël-POINTEAU I think it’s a software problem with the latest update, not a battery problem… there are many of us in your situation

timecode

@Michaël-POINTEAU said in Battery drain:

Suunto just requested that my watch is been sent for repair, apparently battery replacement

I hope it helps, even though I don’t really understand how this is supposed to solve the problem. My watch is just sitting on the table and it’s dischargin quite fast. Before the update I had no issues. I put a few numbers down:

diogao13

@timecode, if you enable power saving this issue continues?

It is not a solution, but just another variable to help suunto to identify the problem.

surfboomerang

@diogao13 And to add another variable…

After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

suuntastic

My S9P went today from 100 to 0. No activity and no hr tracking. Seems general problem with all watches. Maybe communication to SA. Maybe it is already solved. Did a soft reset.

… Was probably. Backlight set active.

Antoine Lancrenon

just got a drain issue, out of the blue…i lost > 12% in less then 12 hours, in watch mode and qnd night… after a medium run yesterday (1.30 hours), it drains even after activity, and during the night.

lost 2% during my run (normal)
lost 10% during the evening/night and morning… in watch mode and do not disturb.

I am confused how i have triggered the drainage, but still it happened. soft reset, and it stopped (hopefully)

I was 25% yesterday 4pm. I am 13% this morning.
i get to 25% in 10 days, I was pretty happy about results, until yesterday.
I really hope suunto got this bug drainage for next release. it is very annoying, and make the watch unreliable for a lot of us!

any news with the new firmware with extra logs?
when is the next release?

Antoine Lancrenon

@Antoine-Lancrenon I am 4% today… just did 1h bike in total. lost almost 9 in 24hrs. seems that the drainage continues even after soft reset.

make me think now, that iy may come the bluetooth and the activity on the phone that could inpact the watch!?

Really weird.

surfboomerang

@surfboomerang said in Battery drain:

After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

Unfortunately I wasn’t able to train after this weekend so the watch has been in watch mode since my last post 3 days ago. Battery went down from 85% to 58%.