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Software Firmware Update Suunto Vertical?!

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  • T Offline
    Tieutieu Platinum Member @mikekoski490
    last edited by Tieutieu 13 Jun 2023, 16:29

    @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

    @GiPFELKiND Isazi posted hopefully next week. 🙂

    @GiPFELKiND, you already asked several times, @isazi already aswered. I guess you just have to be a little patient.

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    M 1 Reply Last reply 13 Jun 2023, 16:49 Reply Quote 0
    • M Offline
      mikekoski490 Bronze Member @Tieutieu
      last edited by 13 Jun 2023, 16:49

      @Tieutieu I ‘think’ @GiPFELKiND was just trying to re-frame the conversation back to his original post question after the tons of off topic rhetoric. 🙂

      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

      Current: Suunto Race Ti

      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

      Suunto App running on Google Pixel 8/Android 14

      T 1 Reply Last reply 13 Jun 2023, 16:53 Reply Quote 1
      • T Offline
        Tieutieu Platinum Member @mikekoski490
        last edited by 13 Jun 2023, 16:53

        @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

        @Tieutieu I ‘think’ @GiPFELKiND was just trying to re-frame the conversation back to his original post question after the tons of off topic rhetoric. 🙂

        😊

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 13 Jun 2023, 17:01

          Jee that escalated quickly. We lost NickK

          The update is bound next week around the 20nth fyi

          Reboots as not often but still they affect some users and that’s bad

          However I really don’t understand what this conversation has to bring except some people getting furstrated and loosing their time assuming about how QA works etc. Jee

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          C Ł U 3 Replies Last reply 13 Jun 2023, 17:42 Reply Quote 13
          • C Offline
            cosme.costa @Dimitrios Kanellopoulos
            last edited by cosme.costa 13 Jun 2023, 17:42

            @Dimitrios-Kanellopoulos Yeah it escalated pretty quickly, probably I’ve helped to do that 😯 .

            But for me is quite annoying that people complain hard when the company (at least the people that are testing the upgrade) have said that they have found the root cause and the fix is being tested right now. If you are very angry with your product you can contact support, file a complain with the company, I do not know…

            I also found quite childish to leave the forum because you have had some “hard” discussion, but it’s a free world, isn’t it?

            Anyway, all this is my opinion.

            D 1 Reply Last reply 13 Jun 2023, 17:46 Reply Quote 2
            • Ł Offline
              Łukasz Szmigiel @Dimitrios Kanellopoulos
              last edited by 13 Jun 2023, 17:43

              @Dimitrios-Kanellopoulos said in Software Firmware Update Suunto Vertical?!:

              We lost NickK

              Man down, man down!

              I’m still not sure if it’s good or bad that electronics make people so emotional.

              S9PP 2.40.44

              1 Reply Last reply Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager @cosme.costa
                last edited by 13 Jun 2023, 17:46

                @cosme-costa don’t feel bad about saying what you feel.

                Neither should NickK which I hope he will be back

                It’s ok to have any discussion here as long as it’s polite , that’s why it’s a community forum.

                With it’s good and bad.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 4
                • E Offline
                  Egika Platinum Member @Guest
                  last edited by 13 Jun 2023, 19:27

                  @A-Former-User said in Software Firmware Update Suunto Vertical?!:

                  @Egika said in Software Firmware Update Suunto Vertical?!:

                  To make this clear: I am not working for Suunto.
                  I just know that there are professionals working there.
                  Just be assured, that all the great hints and tips posted anonymously will have absolutely no effect. You don’t get my point. My point is, that your criticism is just not constructive.
                  And this is why it is of no use.

                  With a statement like “this is not acceptable” - what would anyone here expect to happen?

                  Perhaps a proper QA testing cycle? A different group of QA testers that use the watch differently? Realistic deadlines for hardware and software deliveries? An open beta program like Garmin, COROS, and Apple have? An ability to report and vote on issues, like Garmin did? A statement from the company rep saying they are aware of a problem and looking into it? A timely fix?

                  There are a lot of things you can actually do, apart from sneeringly dismissing users’ concerns and defensively attacking them @Egika. You haven’t gotten that many users left!

                  • Make Suunto change their processes, because you think you know how it works better? -> really?

                  Well, if I were to put out a release like the Vertical, the next morning I’d have a short chat with my boss and HR, and then security would take away my badge and escort me off the premises. Which is a big reason why I don’t put out releases like that.

                  But hey, I only got 25 years of experience in software industry… What do I know?

                  Since you obviously believe that Suunto’s process is fantastic and testing is top notch, could you please explain why the offline maps don’t work? Or how can a broken recovery timer be missed during testing? Or why calories do not add up?

                  @NickK @Kk2n-Kk (so many K’s, but you are different individuals I guess):

                  Imagine that! There’s more than one person who’s for some reason unhappy and has K in his handle. I think we should outlaw Ks.

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  1 Reply Last reply Reply Quote 2
                  • M Offline
                    MiniForklift Platinum Member
                    last edited by 13 Jun 2023, 19:59

                    No reboots for me. My watch actually records my activities without any issues, it’s never decided to restart during the middle of a run and I don’t have any problems loading my maps… I almost feel like I am missing out on the fun

                    SV Titanium Solar Forest

                    T 1 Reply Last reply 13 Jun 2023, 20:05 Reply Quote 2
                    • T Offline
                      Tieutieu Platinum Member @MiniForklift
                      last edited by 13 Jun 2023, 20:05

                      @MiniForklift said in Software Firmware Update Suunto Vertical?!:

                      No reboots for me. My watch actually records my activities without any issues, it’s never decided to restart during the middle of a run and I don’t have any problems loading my maps… I almost feel like I am missing out on the fun

                      Same here…we don’t miss anything, for sure.

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      M 1 Reply Last reply 13 Jun 2023, 20:15 Reply Quote 0
                      • W Offline
                        wmichi
                        last edited by 13 Jun 2023, 20:13

                        I had all the fun with the reboots. I tried to fix it with a hard reset, which didn’t help. So I did another hard reset. This was 10 days ago, no reboot since the second reset. I fixed the issue before Suunto. Woohooo! 😉

                        Do you need a firmware developer? I know stuff like nodejs and react. A watch firmware cannot be more complicated than <Watch onReboot={doHardReset} />. 😉

                        G 1 Reply Last reply 13 Jun 2023, 20:15 Reply Quote 0
                        • M Offline
                          mikekoski490 Bronze Member @Tieutieu
                          last edited by 13 Jun 2023, 20:15

                          @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides? Curious as I do not - I’ve only been using the stock sport modes until the next firmware update and dont really use apps or guides yet either for same reason, and I also have had no reset issues etc.

                          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                          Current: Suunto Race Ti

                          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                          Suunto App running on Google Pixel 8/Android 14

                          M S T 3 Replies Last reply 13 Jun 2023, 20:25 Reply Quote 0
                          • G Offline
                            gone troppo Bronze Member @wmichi
                            last edited by 13 Jun 2023, 20:15

                            My suunto vertical works near perfect I’m
                            Kinda worried that when this hot fix come out that it might cause problems for those of us with no problems?

                            W 2 Replies Last reply 13 Jun 2023, 20:18 Reply Quote 1
                            • W Offline
                              wmichi @gone troppo
                              last edited by wmichi 13 Jun 2023, 20:18

                              @gone-troppo regressions can always happen. But I am pretty sure Suunto devs know what they are doing.

                              1 Reply Last reply Reply Quote 1
                              • W Offline
                                wmichi @gone troppo
                                last edited by wmichi 13 Jun 2023, 20:24

                                @mikekoski490 If I may answer… I had reboots with default and custom sport profiles, with and without S+ apps/guides. I even had a reboot directly after a hard reset with all settings on default. After my second hard reset the watch started to work flawlessly. The only thing I changed was to turn the standby light on to drain the battery faster to 0% (for battery calibration). Still 40% to go after 10 days and 22h of activity recording.

                                M 1 Reply Last reply 13 Jun 2023, 20:27 Reply Quote 0
                                • M Offline
                                  MiniForklift Platinum Member @mikekoski490
                                  last edited by 13 Jun 2023, 20:25

                                  @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

                                  @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides?

                                  Yes, I have a road running profile and a hills/trails profile, both of which are custom modes that I created. I do use the apps occasionally but I think it’s just the carbs/fat burner one I have used so far on my SV

                                  SV Titanium Solar Forest

                                  M 1 Reply Last reply 13 Jun 2023, 20:27 Reply Quote 0
                                  • M Offline
                                    mikekoski490 Bronze Member @MiniForklift
                                    last edited by 13 Jun 2023, 20:27

                                    @MiniForklift Thanks!

                                    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                    Current: Suunto Race Ti

                                    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                    Suunto App running on Google Pixel 8/Android 14

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      mikekoski490 Bronze Member @wmichi
                                      last edited by 13 Jun 2023, 20:27

                                      @wmichi Thanks!

                                      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                      Current: Suunto Race Ti

                                      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                      Suunto App running on Google Pixel 8/Android 14

                                      1 Reply Last reply Reply Quote 0
                                      • S Online
                                        SuperFlo75 Silver Members Bronze Member @mikekoski490
                                        last edited by 13 Jun 2023, 20:45

                                        @mikekoski490 I also didn‘t have any reboots or big issues with my vertical. Just one time, the watch freezed in the watch face directly after a short test (<1min) of a new created personal sport mode. I did a soft reset. But since this, no problems n using my own sport modes and also the onboard modes. I never used a S+ app with my Vertical until now…

                                        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                        Suunto Wing
                                        Suunto 9 Peak Pro Titanium (owns my wife now)
                                        Suunto Spartan Ultra
                                        SA iOS 2.43.0 (18473)
                                        Instagram @superflo75

                                        1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          Tieutieu Platinum Member @mikekoski490
                                          last edited by Tieutieu 13 Jun 2023, 20:47

                                          @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

                                          @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides? Curious as I do not - I’ve only been using the stock sport modes until the next firmware update and dont really use apps or guides yet either for same reason, and I also have had no reset issues etc.

                                          I always use custom sport modes for all my “usual sports”: trail running, cycling, MTB, hiking, climbing. I also use apps sometimes : climb, safe and weather, and also guides with structured intervals, combined with apps (climb).
                                          I also use some stock modes.

                                          Not a single crash.

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          D 1 Reply Last reply 14 Jun 2023, 09:05 Reply Quote 6
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