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Software Firmware Update Suunto Vertical?!

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  • T Offline
    Tieutieu Platinum Member @MiniForklift
    last edited by 13 Jun 2023, 20:05

    @MiniForklift said in Software Firmware Update Suunto Vertical?!:

    No reboots for me. My watch actually records my activities without any issues, it’s never decided to restart during the middle of a run and I don’t have any problems loading my maps… I almost feel like I am missing out on the fun

    Same here…we don’t miss anything, for sure.

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    M 1 Reply Last reply 13 Jun 2023, 20:15 Reply Quote 0
    • W Offline
      wmichi
      last edited by 13 Jun 2023, 20:13

      I had all the fun with the reboots. I tried to fix it with a hard reset, which didn’t help. So I did another hard reset. This was 10 days ago, no reboot since the second reset. I fixed the issue before Suunto. Woohooo! 😉

      Do you need a firmware developer? I know stuff like nodejs and react. A watch firmware cannot be more complicated than <Watch onReboot={doHardReset} />. 😉

      G 1 Reply Last reply 13 Jun 2023, 20:15 Reply Quote 0
      • M Offline
        mikekoski490 Bronze Member @Tieutieu
        last edited by 13 Jun 2023, 20:15

        @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides? Curious as I do not - I’ve only been using the stock sport modes until the next firmware update and dont really use apps or guides yet either for same reason, and I also have had no reset issues etc.

        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

        Current: Suunto Race Ti

        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

        Suunto App running on Google Pixel 8/Android 14

        M S T 3 Replies Last reply 13 Jun 2023, 20:25 Reply Quote 0
        • G Offline
          gone troppo Bronze Member @wmichi
          last edited by 13 Jun 2023, 20:15

          My suunto vertical works near perfect I’m
          Kinda worried that when this hot fix come out that it might cause problems for those of us with no problems?

          W 2 Replies Last reply 13 Jun 2023, 20:18 Reply Quote 1
          • W Offline
            wmichi @gone troppo
            last edited by wmichi 13 Jun 2023, 20:18

            @gone-troppo regressions can always happen. But I am pretty sure Suunto devs know what they are doing.

            1 Reply Last reply Reply Quote 1
            • W Offline
              wmichi @gone troppo
              last edited by wmichi 13 Jun 2023, 20:24

              @mikekoski490 If I may answer… I had reboots with default and custom sport profiles, with and without S+ apps/guides. I even had a reboot directly after a hard reset with all settings on default. After my second hard reset the watch started to work flawlessly. The only thing I changed was to turn the standby light on to drain the battery faster to 0% (for battery calibration). Still 40% to go after 10 days and 22h of activity recording.

              M 1 Reply Last reply 13 Jun 2023, 20:27 Reply Quote 0
              • M Offline
                MiniForklift Platinum Member @mikekoski490
                last edited by 13 Jun 2023, 20:25

                @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

                @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides?

                Yes, I have a road running profile and a hills/trails profile, both of which are custom modes that I created. I do use the apps occasionally but I think it’s just the carbs/fat burner one I have used so far on my SV

                SV Titanium Solar Forest

                M 1 Reply Last reply 13 Jun 2023, 20:27 Reply Quote 0
                • M Offline
                  mikekoski490 Bronze Member @MiniForklift
                  last edited by 13 Jun 2023, 20:27

                  @MiniForklift Thanks!

                  Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                  Current: Suunto Race Ti

                  Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                  Suunto App running on Google Pixel 8/Android 14

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    mikekoski490 Bronze Member @wmichi
                    last edited by 13 Jun 2023, 20:27

                    @wmichi Thanks!

                    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                    Current: Suunto Race Ti

                    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                    Suunto App running on Google Pixel 8/Android 14

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      SuperFlo75 Silver Members Bronze Member @mikekoski490
                      last edited by 13 Jun 2023, 20:45

                      @mikekoski490 I also didn‘t have any reboots or big issues with my vertical. Just one time, the watch freezed in the watch face directly after a short test (<1min) of a new created personal sport mode. I did a soft reset. But since this, no problems n using my own sport modes and also the onboard modes. I never used a S+ app with my Vertical until now…

                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                      Suunto Wing
                      Suunto 9 Peak Pro Titanium (owns my wife now)
                      Suunto Spartan Ultra
                      SA iOS 2.43.0 (18473)
                      Instagram @superflo75

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        Tieutieu Platinum Member @mikekoski490
                        last edited by Tieutieu 13 Jun 2023, 20:47

                        @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

                        @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides? Curious as I do not - I’ve only been using the stock sport modes until the next firmware update and dont really use apps or guides yet either for same reason, and I also have had no reset issues etc.

                        I always use custom sport modes for all my “usual sports”: trail running, cycling, MTB, hiking, climbing. I also use apps sometimes : climb, safe and weather, and also guides with structured intervals, combined with apps (climb).
                        I also use some stock modes.

                        Not a single crash.

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        D 1 Reply Last reply 14 Jun 2023, 09:05 Reply Quote 6
                        • J Offline
                          Jamie BG Bronze Member @Guest
                          last edited by 14 Jun 2023, 08:49

                          @Kk2n-Kk
                          But how much is it bugs - and how much is it really lack of features and options.
                          For the last 2-4 years its been Suunto 7, Suunto 3 (no gps), Suunto 5 and Suunto 9 with some style variations. That isn’t a lot of variety. In opposition you have Apple pumping out and improving their Apple Watch every year; Wear os is pretty static; Garmin is doing regular development, regularly updating/refreshing models and making some major improvements/changes, adding AMOLED etc; Coros making lots of changes adding maps etc; Polar seems to be pretty quiet and I think like Suunto is suffering due to it.
                          Would be really interesting to see fi there are any stats on where ex suunto users are going - for myself I know that I went to garmin and seen a couple on the board do the same and or coros. I really do think this is more about features and options than bugs that is causing the drain.

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            dombo Bronze Member @Tieutieu
                            last edited by 14 Jun 2023, 09:05

                            @Tieutieu as I wrote in different thread: the fact that someone did’t have any crash does not mean product is faultless. lot of developers and testers do not see any issues on their computers… on the other hand, if someone has crash it means product is or broken or it has some bugs.

                            or do you want to tell us that or we are doing something wrong when we have crashes or we are we are dreaming about it or what? so I would suggest to stop to use this as an argument.

                            I’m happy you did not have any crash. I personally start to use default sport modes, stop to use any S+ apps, do not pause activities, limit usage of maps and do not change settings during activity in order to prevent crashes and to have reliable battery life. is this worth new watch? it has to be answered by Suunto itself.

                            T 1 Reply Last reply 14 Jun 2023, 09:48 Reply Quote 0
                            • T Offline
                              Tieutieu Platinum Member @dombo
                              last edited by Tieutieu 14 Jun 2023, 09:48

                              @dombo said in Software Firmware Update Suunto Vertical?!:

                              @Tieutieu as I wrote in different thread: the fact that someone did’t have any crash does not mean product is faultless. lot of developers and testers do not see any issues on their computers… on the other hand, if someone has crash it means product is or broken or it has some bugs.

                              or do you want to tell us that or we are doing something wrong when we have crashes or we are we are dreaming about it or what? so I would suggest to stop to use this as an argument.

                              I’m happy you did not have any crash. I personally start to use default sport modes, stop to use any S+ apps, do not pause activities, limit usage of maps and do not change settings during activity in order to prevent crashes and to have reliable battery life. is this worth new watch? it has to be answered by Suunto itself.

                              I just answered the question I was asked for. I’ve never said that having no issue myself meens that nobody has, or don’t use the watch properly.

                              But in this thread you could think that because some have issues, Suunto is garbage…

                              Around me we are a few friends to use Suunto’s watches intensively for a while and none of use ever experimented such issues. We are 5 five in our group using the Vertical for a month now with 0 problems.

                              I am on this forum to share and to help Suunto moving forward. A lot of messages in this thread were quite unpleasant and pointless. Let’s continue to describe precisely the uses that lead to bugs/crashes, that is the best everyone of us can do.

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              D 1 Reply Last reply 14 Jun 2023, 12:28 Reply Quote 5
                              • I Offline
                                isazi Moderator
                                last edited by 14 Jun 2023, 09:55

                                Another post that escalated quickly. Please, after the hotfix is released, open a new thread for each bug/question/weirdness because this huge thread is not manageable 😄

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                D 1 Reply Last reply 14 Jun 2023, 12:31 Reply Quote 8
                                • D Offline
                                  dombo Bronze Member @Tieutieu
                                  last edited by 14 Jun 2023, 12:28

                                  @Tieutieu I’m also here to help. I was the first one who had watch crash (at least here on the forum) and I shared my logs. I shared my logs when I had it again and again. I didn’t accept return money, because I want to have Vertical and I believe issues will be fixed - something like voluntary beta tester 🙂 My personal opinion is that releasing fix for these bugs takes too long. Until software in watch is not garbage (I use your word), bugs should be fixed and released faster.

                                  If I had fixed bugs for my customers in more than one month, I wouldn’t have had money to buy my Vertical.

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dombo Bronze Member @isazi
                                    last edited by dombo 14 Jun 2023, 12:31

                                    @isazi or we need one thread with list of known bugs in the first post (ideally with current status from Suunto site - acknowledged, in investigation, identified, in fix, fixed, in testing) and we don’t have to discuss it again and again.

                                    I 1 Reply Last reply 14 Jun 2023, 12:39 Reply Quote 4
                                    • I Offline
                                      isazi Moderator @dombo
                                      last edited by isazi 14 Jun 2023, 12:39

                                      @dombo sorry but this is not going to happen. We already heard from the community manager (i.e. @Dimitrios-Kanellopoulos ) that Suunto is not opening its bug tracker with the world.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      D Ł 2 Replies Last reply 14 Jun 2023, 12:44 Reply Quote 1
                                      • D Offline
                                        dombo Bronze Member @isazi
                                        last edited by 14 Jun 2023, 12:44

                                        @isazi I’m not saying to open it completely… and maybe it will not be needed for the future. the fact is, that these escalations are results of not to have it together on one place. or am I wrong?

                                        1 Reply Last reply Reply Quote 1
                                        • Ł Offline
                                          Łukasz Szmigiel @isazi
                                          last edited by 14 Jun 2023, 13:40

                                          @isazi why not create a simplified version of a bug tracker. To let users see if certain bugs were acknowledged and being worked on or dismissed? A simple Google spreadsheet or trello would be enough.

                                          That would enormously cut frustration and avoid creation of too many forum posts. And could be also used for official communication via other channels.

                                          S9PP 2.40.44

                                          I B 2 Replies Last reply 14 Jun 2023, 13:48 Reply Quote 0
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