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Software Firmware Update Suunto Vertical?!

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  • L Offline
    Likarnik Bronze Member @EzioAuditore
    last edited by Likarnik 11 May 2023, 15:02 5 Nov 2023, 15:01

    @EzioAuditore sad to see you go, I remember (with another nick) how you were really rooting for Suunto, but what they are doing with firmware updates is beyond critic for me. Some bugs were solved already in August, but Suunto is so stubborn and do rarely publish bugfixes only. I think this is really sad I really do not know what is going thru their minds. Publish bugfixes asap, and new (improved) functions as you wish, if you wish. I think most users want stable watch, not all the gimmicks possible (as some here states).

    G 2 Replies Last reply 5 Nov 2023, 16:28 Reply Quote 7
    • F Offline
      freeheeler @EzioAuditore
      last edited by 5 Nov 2023, 15:14

      @EzioAuditore
      we do test multiple different settings with prototype firmware and also with my own production watch, also with settings that give users grief to double check if it could be an undiscovered potentially systematic issue.

      sorry to see you’re leaving unhappy.
      finally everyone needs to enjoy sports with what we like and prefer and we trust in.

      stay healthy and happy 🙂 ✊

      living sideways

      1 Reply Last reply Reply Quote 0
      • W Offline
        wmichi
        last edited by 5 Nov 2023, 16:26

        Maybe a monthly hotfix release would be a good idea.

        1 Reply Last reply Reply Quote 7
        • G Offline
          GiPFELKiND Silver Members @Likarnik
          last edited by GiPFELKiND 11 May 2023, 16:29 5 Nov 2023, 16:28

          @Likarnik no update in August you wrote Update in August… Cannot see a August update in Suunto Homepage! The last Update for Vertical was in JUNE… 😢Screenshot_2023-11-05-17-26-52-105_org.mozilla.firefox.jpg

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

          1 Reply Last reply Reply Quote -1
          • G Offline
            GiPFELKiND Silver Members @Likarnik
            last edited by 5 Nov 2023, 16:30

            @Likarnik where is your update you wrote? In August was no Update

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

            I L 2 Replies Last reply 5 Nov 2023, 17:05 Reply Quote 0
            • I Offline
              Iggge @GiPFELKiND
              last edited by 5 Nov 2023, 17:05

              I still have problems with sleeptracking. I did sleep for 7 hours using my fitbit and it worked as it should, but the Vertical just shows 3.41 hours. Have changed my resting heart rate to

              Just have to wait for the update and hope it helps.

              1 Reply Last reply Reply Quote 0
              • L Offline
                Likarnik Bronze Member @GiPFELKiND
                last edited by 5 Nov 2023, 17:07

                @GiPFELKiND not official update. Just read posts from testers (back in summer). It’s already solved in test firmware, soon 😂

                A 1 Reply Last reply 5 Nov 2023, 22:24 Reply Quote 1
                • H Offline
                  Highlands @EzioAuditore
                  last edited by 5 Nov 2023, 19:03

                  @EzioAuditore Man, I’d hate to see you go. Best of luck whatever you decide to do.

                  1 Reply Last reply Reply Quote 1
                  • A Offline
                    avn3r90 @Likarnik
                    last edited by 5 Nov 2023, 22:24

                    @Likarnik how to become a tester? 🙂

                    L M S J 4 Replies Last reply 6 Nov 2023, 06:45 Reply Quote 0
                    • L Offline
                      Likarnik Bronze Member @avn3r90
                      last edited by 6 Nov 2023, 06:45

                      @avn3r90 @isazi will know the answer 🙂

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Mff73 @avn3r90
                        last edited by 6 Nov 2023, 07:19

                        @avn3r90 said in Software Firmware Update Suunto Vertical?!:

                        @Likarnik how to become a tester? 🙂

                        I am searching the answer since i got my first suunto and since i met some people in movescount android app forum 🙂

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        R 1 Reply Last reply 6 Nov 2023, 07:28 Reply Quote 0
                        • R Offline
                          renton82 Platinum Member @Mff73
                          last edited by 6 Nov 2023, 07:28

                          @Mff73 So, essentially, it’s impossible 😁

                          1 Reply Last reply Reply Quote 1
                          • S Offline
                            surfboomerang @avn3r90
                            last edited by 6 Nov 2023, 07:48

                            @avn3r90 Maybe reconsider…
                            From what I have heard being a field tester comes with a lot of responsibility. Yes, you get the latest firmware which solved some of the bugs, but potentially introduce new ones. I can imagine some of your activities get lost or corrupted because of the new firmware. But that’s life for a tester.

                            If you value your activity and the data I would suggest you just stick to the production firmware. Maybe it’s not flawless, but it’s the best available.

                            @real_fieldtesters, please correct me if I’m wrong

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            1 Reply Last reply Reply Quote 0
                            • E Offline
                              Egika Platinum Member @EzioAuditore
                              last edited by 6 Nov 2023, 07:55

                              @EzioAuditore Yeah, basically you got your device back without service being able to do something about it since the fixing update is not out. It made no sense for them to keep the watch while you could hold and use it at the same time.
                              So the result was to be expected.

                              Now if you still have the watch, maybe you want to try and judge again next week…

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - Titanium Courtney
                              Run Lime

                              S W 2 Replies Last reply 6 Nov 2023, 08:05 Reply Quote 3
                              • S Offline
                                Stoke80 @Egika
                                last edited by 6 Nov 2023, 08:05

                                @Egika said in Software Firmware Update Suunto Vertical?!:

                                Now if you still have the watch, maybe you want to try and judge again next week…

                                So it seems the date of the update is getting closer 😉

                                I think it would be very valuable and would also calm some nerves if Suunto would at least announce an EDA for the update as soon as it can be reasonably reliably said.

                                I’m sure there will be people complaining again if the update is then delayed due to some unforeseen issue. But on the other hand, it would reassure a lot of other people.

                                Maybe someone can bring this up to Suunto.

                                Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                                T 1 Reply Last reply 6 Nov 2023, 08:10 Reply Quote 2
                                • T Online
                                  Tieutieu Platinum Member @Stoke80
                                  last edited by 6 Nov 2023, 08:10

                                  @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                                  And knowing the date of release will not change that…

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  S 1 Reply Last reply 6 Nov 2023, 13:25 Reply Quote 0
                                  • J Offline
                                    jjpaz Bronze Member @avn3r90
                                    last edited by 6 Nov 2023, 13:22

                                    @avn3r90 Using a suunto watch! 😁 (joking)

                                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      Stoke80 @Tieutieu
                                      last edited by 6 Nov 2023, 13:25

                                      @Tieutieu said in Software Firmware Update Suunto Vertical?!:

                                      @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                                      And knowing the date of release will not change that…

                                      I agree. But it would still reassure many people here in the forum who regularly ask for the update.

                                      It would relieve the moderators, who have to answer the same question hundreds of times.

                                      Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                                      T 1 Reply Last reply 6 Nov 2023, 16:23 Reply Quote 0
                                      • T Online
                                        Tieutieu Platinum Member @Stoke80
                                        last edited by Tieutieu 11 Jun 2023, 16:28 6 Nov 2023, 16:23

                                        @Stoke80 I work in a software company. Announcing a « previsionnal period » for an update is ok.
                                        But announcing a precise date long time ago is the best way to make people unhappy when it is finally delayed…
                                        unless if it is really ready and validated !😊

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        ? F 2 Replies Last reply 6 Nov 2023, 17:19 Reply Quote 4
                                        • ? Offline
                                          A Former User @Tieutieu
                                          last edited by 6 Nov 2023, 17:19

                                          @Tieutieu I guess people don’t need a precise date, but more than “soon” 🤣

                                          J 1 Reply Last reply 7 Nov 2023, 09:52 Reply Quote 3
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