Conclusions about the Suunto Vertical
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@Brad_Olwin said in Conclusions about the Suunto Vertical:
Neither have the issues posted here with maps or crashing.
What I meant is there could be a possibility that some of the watches have got a faulty electrical component that overheats or something and causes the crash. It could be a small % of all produced watches, otherwise it is hard to understand how could a software work good on some watches and crash on others. For example, I have read some rumours that Garmin switched the display supplier mid-production on some of their Fenix lineup, so someone could get a “Good display Fenix” and other a “Not so good display Fenix”. Just an idea, not pretending any of these are true. I was excited about Vertical being my next watch, but since these issues occur I am not so sure anymore. In my country we don’t have offical Suunto, so I have to buy it in another country, making the eventual return process(if I get a faulty device) really complicated.
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@Dan-Cantir
These are generally software and generally software butgs.
There is such much flexibility with these watches these days that it could be something as simple as you having one specific data field that may be causing the bug and as no one else is using it they aren’t experiencing it, but you are.
All you can do is try to work with support.Assume you have tried rebooting the watch - I often find that post updates its worth rebooting any tech device as its amazing how often glitches can arise from an update that rebooting completely fixes.
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@Brad_Olwin the fact that the maps work for you is certainly due to the fact that you are testing in a different region. Based on my experience within Germany, I cannot rely on maps outside of my hometown. how can I know if the maps work in another region or another country without me being there. for me it seems that some cards are faulty and you don’t know which ones are affected. Forum said that some maps for Germany are incorrect. for example Cologne NRW. I would like Suunto to communicate accordingly. "We found errors in map XYZ… please delete them and download them again… that would be transparent and trust in the map would be restored…
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@Sascha-Domres
if I may chime in here… our forum friend @mikekoski490 also had issues with maps, far away from germany. my wild guess, it is coincidence and difficult to test. also difficult to verify before travelling.please see the below link with a brief description what to do if restarting the watch doesn’t help. this is all we can do to support developers to improve maps
https://forum.suunto.com/post/123379 -
@Sascha-Domres
Maybe it is not the map itself, but a sum of other circumstances which leads to map not displayed (and of course I really don’t know
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I had once, no map with previous/initial FW: restart of watch solved it, and map is still the same.
My personal case, just that. -
@Sascha-Domres I have tested this in six different regions so far in the US and will test in Europe next week. So, I think somewhat isolated but clearly some regions or some type of watch usage is an issue.
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I also had few no map issues with first firmware. Soft reset didn’t solved, but stopping/restarting the watch did. Since then not a single black map. Have use it in different regions (different maps)
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@Brad_Olwin where will you stay in Europe? Doing a race here?
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My maps here in Australia whilst taking bout 10 hours to download worked great recently on an off trail hike and got us out of trouble many times including leading us out of the rainforest at night with headlights everyone in our group loved my watch by then end
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Black maps only in the beginning but I’ve been gifted with 4 crashes mid activity. One with the latest hot fix
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I’ve shelved the Vertical for now, as I find it too unreliable. It also gives me the chance to let it drain completely for once.
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@Brad_Olwin I agree 100% with you because what you say make sense for me. But it seems to me is not related to my post you are replying or am I missing something?
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@fluca said in Conclusions about the Suunto Vertical:
Brad_Olwin I agree 100% with you because what you say make sense for me. But it seems to me is not related to my post you are replying or am I missing something?
That’s normal, dude, it’s his style,
Welcome to Suunto community
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@Brad_Olwin said in Conclusions about the Suunto Vertical:
@Sascha-Domres I have tested this in six different regions so far in the US and will test in Europe next week. So, I think somewhat isolated but clearly some regions or some type of watch usage is an issue.
Or yours is the one that works hehe
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@fluca This was your statement about degradation in reliability and chasing Garmin by Suunto.
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@trailcafe No. here for work and a very short visit.
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@Ilya-Sul said in Conclusions about the Suunto Vertical:
I’ve shelved the Vertical for now, as I find it too unreliable. It also gives me the chance to let it drain completely for once.
This should not be happening. I did not have a single crash on your firmware version and that included a 34h race. Please send logs to Suunto immediately after a crash and PM me with Suunto app username and time/date logs were sent
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@André-Faria said in Conclusions about the Suunto Vertical:
@Brad_Olwin said in Conclusions about the Suunto Vertical:
@Sascha-Domres I have tested this in six different regions so far in the US and will test in Europe next week. So, I think somewhat isolated but clearly some regions or some type of watch usage is an issue.
Or yours is the one that works hehe
I have 2 Verticals. Neither have serious issues but one is older hardware and has some problems specifically related to the hardware. However, no crashing or map issues.
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@Brad_Olwin said in Conclusions about the Suunto Vertical:
one is older hardware
I’m sorry, just curious, what do you mean by “older hardware”?
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@Dan-Cantir Prior to release.