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Watch face (crash?) during activity

Scheduled Pinned Locked Moved Suunto Vertical
bugcrashed
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  • E Offline
    EzioAuditore Gold Members
    last edited by EzioAuditore 7 May 2023, 10:10 5 Jul 2023, 10:03

    Unfortunately I’ll have to go to the s9b since sv has proven unreliable for me 😞 luckily I didn’t sell it 🙂
    Using TP training plan during VO2Max session with foot pod (Stryd) and HR belt suddenly I noticed I am not notified of speed interval coming. When looking at the watch the watch face was there. Browsing the widgets all the historical data (HR, attitude, solar, blood oxygen) were lost.
    Such a pity since this is my 3 lost activity.

    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
    Suunto Wing

    1 Reply Last reply Reply Quote 0
    • R Offline
      runomatic Silver Members
      last edited by 5 Jul 2023, 11:07

      Yes, indeed. This was a crash. Do you have the latest hotfixes installed?

      https://runomatic.de
      SUUNTO VERTICAL Titanium Solar Black (2.40.44)
      SUUNTO WING Black
      SUUNTO App (iOS)

      E 1 Reply Last reply 5 Jul 2023, 11:14 Reply Quote 0
      • E Offline
        EzioAuditore Gold Members @runomatic
        last edited by 5 Jul 2023, 11:14

        @runomatic Yes of course hot fix is installed, the battery was 50%+, basic running profile (no custom). I am not sure if it relates to the TP guides since I’ve been running with the SV only when I have a workout coming from TP. The only thing I tried today before the crash was to try and go to the next interval by pressing the lap button but this just created lap and didn’t advance the TP session. I am not even sure if you can advance it.

        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
        Suunto Wing

        R 1 Reply Last reply 5 Jul 2023, 12:03 Reply Quote 0
        • R Offline
          runomatic Silver Members @EzioAuditore
          last edited by 5 Jul 2023, 12:03

          @Hristijan-Petreski Hmm. Looks like this could be caused by TP:

          https://forum.suunto.com/topic/8846/suunto-vertical-bug-collection/42?_=1688558392914

          https://runomatic.de
          SUUNTO VERTICAL Titanium Solar Black (2.40.44)
          SUUNTO WING Black
          SUUNTO App (iOS)

          A E 2 Replies Last reply 5 Jul 2023, 12:05 Reply Quote 1
          • A Offline
            altcmd Silver Members @runomatic
            last edited by 5 Jul 2023, 12:05

            @runomatic if it’s the same, seems like it’s been known for nearly 2 months but not sure if it is being addressed in a future update or not.

            1 Reply Last reply Reply Quote 0
            • E Offline
              EzioAuditore Gold Members @runomatic
              last edited by 5 Jul 2023, 12:42

              @runomatic Interesting. Unfortunately the watch goes to the drawer now till some other FW comes that maybe solves it or I will contact support since I am afraid to go training with it, my coach gets annoyed (and I am pretty sure he thinks I find excuses). To make things more shitty I cannot find the charger for the Baro 😞 Damn its one of those days!

              Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
              Suunto Wing

              R 1 Reply Last reply 5 Jul 2023, 12:51 Reply Quote 0
              • R Offline
                runomatic Silver Members @EzioAuditore
                last edited by runomatic 7 May 2023, 12:52 5 Jul 2023, 12:51

                @Hristijan-Petreski As @isazi had mentioned under the quoted post it is a known bug, so i think it will be fixed soon.

                https://runomatic.de
                SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                SUUNTO WING Black
                SUUNTO App (iOS)

                I 1 Reply Last reply 5 Jul 2023, 12:53 Reply Quote 0
                • I Offline
                  isazi Moderator @runomatic
                  last edited by 5 Jul 2023, 12:53

                  @runomatic I do not think those are related. The bug I was talking about is having an S+ app with a white screen but working, here we are talking about a crash while using a TP guide I guess.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  R E 2 Replies Last reply 5 Jul 2023, 12:56 Reply Quote 0
                  • R Offline
                    runomatic Silver Members @isazi
                    last edited by 5 Jul 2023, 12:56

                    @isazi There was talk of TP rhythm, so I suspected a connection. I do not use anything from TP, so I do not know the differences.

                    https://runomatic.de
                    SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                    SUUNTO WING Black
                    SUUNTO App (iOS)

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                    • E Offline
                      EzioAuditore Gold Members @isazi
                      last edited by 5 Jul 2023, 12:57

                      @isazi Yes I could see the TP S+ since I was trying to advance the session as I said before the crash. Since I was unable to I switched to the first (default) screen and continued the ‘slower’ interval and was waiting for the fast one (which never came).

                      Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                      Suunto Wing

                      E 1 Reply Last reply 5 Jul 2023, 13:01 Reply Quote 0
                      • E Offline
                        EzioAuditore Gold Members @EzioAuditore
                        last edited by 5 Jul 2023, 13:01

                        The biggest question now is do I buy another charging cable ~30 euro or do I get me a new Baro with the offerings 😄 (I have the ambassador but I also love the new Titanium looks). With all the straps for the vertical I could’ve gone for the new Baro no question. But I spent ~200 eu on the straps 😞

                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                        Suunto Wing

                        I 1 Reply Last reply 5 Jul 2023, 13:10 Reply Quote 0
                        • I Offline
                          isazi Moderator @EzioAuditore
                          last edited by 5 Jul 2023, 13:10

                          @Hristijan-Petreski so you always have a crash if you use a TP structured workout (i.e. a guide)?

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          E 1 Reply Last reply 5 Jul 2023, 13:16 Reply Quote 0
                          • E Offline
                            EzioAuditore Gold Members @isazi
                            last edited by 5 Jul 2023, 13:16

                            @isazi Not always. I had 3 times with the pre hot-fix and now the first with the hot fix. I always use these sensors. Since the hot fix I add Burn and Fat S+ on slower pace days but didn’t have any problems so far. Today I had no Burn and Fat but Decoupling.

                            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                            Suunto Wing

                            I 1 Reply Last reply 5 Jul 2023, 13:18 Reply Quote 0
                            • I Offline
                              isazi Moderator @EzioAuditore
                              last edited by 5 Jul 2023, 13:18

                              @Hristijan-Petreski any chance you sent logs after the crash? I can report that if you did.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              E 1 Reply Last reply 5 Jul 2023, 13:21 Reply Quote 0
                              • E Offline
                                EzioAuditore Gold Members @isazi
                                last edited by 5 Jul 2023, 13:21

                                @isazi I didn’t since I was without my mobile and then turned off the watch 😞 I can try to run with both watches and if and when happens again I send it.

                                Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                Suunto Wing

                                I 1 Reply Last reply 5 Jul 2023, 13:22 Reply Quote 0
                                • I Offline
                                  isazi Moderator @EzioAuditore
                                  last edited by 5 Jul 2023, 13:22

                                  @Hristijan-Petreski I will also try to use a TP guide and see if I can get the watch to crash.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  E 1 Reply Last reply 5 Jul 2023, 13:31 Reply Quote 1
                                  • E Offline
                                    EzioAuditore Gold Members @isazi
                                    last edited by 5 Jul 2023, 13:31

                                    @isazi Thanks mate. Appreciate it.

                                    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                    Suunto Wing

                                    1 Reply Last reply Reply Quote 1
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