One weekend and several bugs as well as missing features with the Race - I am sad

[ChrisA]

@wmichi said in One weekend and several bugs as well as missing features with the Race - I am sad:

Saying it works perfectly fine because it works for one person, doesn’t mean it works for “most people”.

And saying ‘Suunto broke the Race (again)’ because it doesn’t work for one person is the same thing, just the other way around .

I think it’s this way of ‘black and white painting’ (to stress a German phrase) thats’s not the style, communication usually takes place in this forum - at least that’s my impression. I always saw people here discussing problems in a more sensible, intelligent and rational matter, trying to find solutions or at least workarounds and not so much raging about the product or even the company.

[Tieutieu]

@wmichi said in One weekend and several bugs as well as missing features with the Race - I am sad:
I read stuff like “it works for most people”. Based on what data? Saying it works perfectly fine because it works for one person, doesn’t mean it works for “most people”.

I wrote that. I totally agree with you about OHR comparison in terms accuracy ; for now no sensor or algorythm works perfeclty on everyone.
My sleeping tracking works fine most of the time. Sometimes, it doesn’t. I’m off course not a “reference” and don’t own the “truth”…But in the same time it is not because few people complain about it that it doesn’t works.

Some metrics that our watches record make sens as “instant mesures” (of course distance, instant speed, activity HR… - that’s why I use chest strap instead of OHR for high intensity exercices).

But about training load, sleep, rest and recovery, we should not forget that it is a “long term” tendancy that makes sens.
That also why suunto coach uses 6 weeks tendancy to provide analyses.

So my point is : telling sleep tracking, or HRV…is not always “totally accurate”, it is not the main point.

[wmichi]

@ChrisA You are absolutely right. That’s what I wanted to say. It’s neither flawless nor a total fail. It is actually faaaar away from a total fail. Whatever issues I have currently with the Race, they seem pretty minor and easily fixable to me (ok, this might be naive. I am just a web dev not a firmware dev). Really those baby steps, @BrunoH mentioned.

I think you cannot say this about the Vantage V3 in its current state (constantly restarting), at least if DC Rainmaker is correct.

As an Austrian I know this German phrase Did I paint black and white? I hope not, that was not my intent. Actually the exact opposite. I find all those discussions interesting.

[wmichi]

@Tieutieu And I am also not a reference, just one data point where it’s not working so good. We are both right.

You are right, the trends are important. One night tells me nothing meaningful. But if out of 10 nights it’s 9 times off by 2 to 4 hours, also the trends are wrong. On the other hand: Suunto reports every night the exact same HRV value as Oura . Of course I could just look at Oura and forget Suunto for sleep tracking. But to be honest I’d rather have one device (the Race) and sell the Oura (subscription). I am sure Suunto keeps working on their sleep tracking. Hopefully they don’t break it for others, when they make changes.

[Olaf Gottschalk]

@Tieutieu said in [One weekend and several …

I’ll let Race users confirm then. Please try again sometimes, It should work so.

I did like 6 or 7 hikes last week, all planned on Komoot, it never worked like this. But of course, I will again “test” it as this is my usual thing when running/hiking/cycling!

[Tieutieu]

@Olaf-Gottschalk maybe try one planned directly with Suunto App to see if you have a different behavior

[ChrisA]

@wmichi said in One weekend and several bugs as well as missing features with the Race - I am sad:

. I find all those discussions interesting

[sartoric]

@Mauerwegler
Well, maybe I’m misreading his messages, but it doesn’t look “happy” to me, about his watch.

Anyway, you can keep debating, no problem.
I was just pointing out that there’s no reason to use something that doesn’t fit your needs and frustrates you.

[David l]

@BrunoH said in One weekend and several bugs as well as missing features with the Race - I am sad:

@ChrisA … and what bothers me is the amount of people who seem to have bought an expensive piece of equipment (should be an investment for years to come) on a whim without proper research. More money than common sense? And then every feature that hasn’t been implemented exactly according to their liking is absolutely wrong. Then comes the inevitable why. WHY hasn’t Suunto fixed MY problems yet 'cause it would be so easy…

It took me weeks to follow up Vertical’s first baby steps before I made up my mind. I knew what I was getting and nothing came as surprise.

OK, I’ll go back hibernating. Wake me up when the upgrade comes

I think the main issue with this is that we’ve come from Garmin or Apple where everything is available and we have been spoilt by it. Even the garmins that cost less than the SR have the hardware and software to achieve this.

That’s why there is disappointment in the newer Suunto users.

On the plus side, I’m really enjoying the SR despite a few ‘issues’!

[Olaf Gottschalk]

@David-l said in One weekend and several bugs as well as missing features with the Race - I am sad:

I think the main issue with this is that we’ve come from Garmin or Apple where everything is available and we have been spoilt by it. Even the garmins that cost less than the SR have the hardware and software to achieve this.

In my concrete case, I came from Polar - and needed to escape constant crashes of my Grit X Pro. (Have a look at the current reviews of the V3 - this is exactly what happened to me for over one year!)

I am absolutely aware of the fact that Suunto is NOT like Garmin or Apple and it was a very deliberate choice to NOT go for Garmin. I simply think their UI both on watches as well as their App is terrible and I don’t need their thousands of features.

This was my point of view.

What I expected was a “similar” experience, clean interface and not feature overkill. Which is mostly what I got - and I love it.

What I did not expect is trivial things missing like pairing more than one bike sensor or routing being so unacceptable in terms of too early hints and not displaying the “Now” hints and blocking the map completely when you most likely need to see it.
This is easy to spot and change when developing a device. So I hope that this will be fixed by Suunto.

My first impression of the official support of Suunto is also … a very mixed bag. On Facebook messenger they did not even understand my “pair more than one bike sensor”… crazy.

[Mauerwegler]

@Olaf-Gottschalk said in One weekend and several bugs as well as missing features with the Race - I am sad:

What I expected was a “similar” experience, clean interface and not feature overkill. Which is mostly what I got - and I love it.

@sartoric: See, he is 90 % happy as I suspected.

[Olaf Gottschalk]

@Mauerwegler Absolutely. I am. But that makes me even more sad because the “missing bits” are relatively small and I wonder whether Suunto is actually able and/or willing to update this.

Yesterday’s full review of DC Rainmaker stated that also VERY clear:

• it is NOT 2023 to offer such a primitive connectivity section with ONE sensor per type AND no IDs visible. Apparently Suunto has done this for many years and so I wonder: is is worth waiting for this to change?
• it is NOT 2023 to ignore Emojis. They pop up everywhere and a notification not showing a reaction forces you to grab your phone which is … lame.

I am SO happy with a clean look, sturdy build and NOT overblown Garmin stuff, but these things… sigh

[David l]

@Olaf-Gottschalk I think you’re right is respect of what audience/market is Suunto actually targeting. It feels like they want the more general market, and if so, they need to look at what they offer as they won’t succeed.

But, apart from countdown on intervals and the obligatory Pr barcode, I’m really happy with the watch when compared to my Epix Pro. Even the HR is fine for me as I only use it as a guide and have a strap if I need to have more accuracy.

It a lot easier and simple to use, creating the workouts are really straight forward and the mapping is pretty good. I know someone was moaning about the directions but, as DC said, just need to tick the box.

[wmichi]

@David-l I remember when I had the Suunto Spartan Sport, that the watch felt far too basic for the price point. Today the picture is totally different. Suunto added a lot of features since then, but they are still easy to use. That’s a big accomplishment. You cannot say this about Garmin

Regarding UX Suuntos are just very well done (the sport side and general UI, not the smartwatch things). And the little annoying pieces like sensor management will be updated sooner or later. The less those pieces are important for the target audience, the later, of course

[lessthanmore]

@Olaf-Gottschalk said in One weekend and several bugs as well as missing features with the Race - I am sad:

it is NOT 2023 to ignore Emojis.

Yeah dude, totally miss that smiling turd during my runs and workouts.
Who - besides my kids and their friends - requires emojis on a sports watch (not a smart watch)?
Wait until you hear from “audio messages”, they’re mind blowing. But they don’t work either … lame.

[Mauerwegler]

@lessthanmore

[Mauerwegler]

@Mauerwegler said in One weekend and several bugs as well as missing features with the Race - I am sad:

@lessthanmore

I disagree with you, @lessthanmore – but I wanted to reply to you efficiently with just an emoji. But on Olaf‘s watch emojis apparently look something like this: ️ So he does not see at a glance how the reaction was, or or something else.

[lessthanmore]

@Mauerwegler I do understand what you and Olaf are talking about. But - and this should also be allowed - I disagree that Emojis are that important.
I personally deactivate all notifications with the initial setup on every watch and mute every device. I wouldn’t even notice if they work or not.

Long story short, I do think there are more important topics. Let’s see what Monday brings

[Olaf Gottschalk]

@lessthanmore you obviously have a different life or are much older. Can’t help ya.
If you don’t understand the point that it is utterly absurd to have to look at my phone just because the important piece of information is missing - it’s ok for me.

[mikekoski490]

@Olaf-Gottschalk I have watched several YouTube reviews - you are the only one making sad emojis a deal breaker lol. Ill just add my voice to the don’t care about emojis on a sports watch. I dont even get cell coverage where I trail run and certainly dont need clammering emojis while I workout. I remember when the issues were gps track, mapping and route back, and pace, and a flashlight would be nice. Now that they have nailed that - emojis? Call me old but good grief what a dumb thing to complain about.

Lastly, what important piece of information comes in the form of an emoji?