Unable to disable wrist HR on sport mode

MiniForklift

@GiPFELKiND said in Unable to disable wrist HR on sport mode:

And your point is…? You’re switching to another brand or just blowing off some steam?

No, of course I won’t switch to another brand if I don’t have to. Don’t get me wrong, but we’ve all been waiting for over half a year for an update that should fix various errors… and now? new update, few changes… everything I already mentioned in the post above. Let’s be realistic, nothing is new, now a menu from another clock has simply been adopted, and now there are statements after statements about problems with the cards with black areas without content. Resources…oh you know what - I think you know exactly that there are already problems again… but you will now write again suunto knows, it will change… and once again we hope and fear that we won’t be beta testers of a software again ---- after an update

There’s plenty new with the recent update, the whole layout and how the widgets work is new as well as HRV, 2km map zoom out amongst other things. How many watches have you returned so far, has to be at least three or four?

I think you should switch to another brand that works for you better as the amount of issues you have with your Vertical & Race must be well into the double digits

MiniForklift

@surfboomerang said in Unable to disable wrist HR on sport mode:

@MiniForklift Before the update I didn’t see a heart icon on the sport profiles where I disabled OHR. Now I see my HR is measured before the start. Eventhough the Wrist HR option is disabled and no belt is paired.

So I started an activity and ran it for about 5mins and it seems like the sensors on the back are going the whole time even though OHR is disabled. What I also found to be a bit odd is that regardless of whether you have the OHR set to on or off the hours of battery life shown is the same. Surely if you have wrist HR enabled the hours of battery remaining should be less than if you’re not using it?

A Former User

please @GiPFELKiND stop complaining all the time. You have a high, very high post rate! Just think for a while if all the users of this forum behaved like you… what a mess! it is already a mess trying to find answers to one’s problem.

GiPFELKiND

@westie sorry about this

A Former User

@GiPFELKiND mate, no problems at all, just share this resource with consciousness

Brad_Olwin

@surfboomerang To reiterate what @Egika said. Suunto knows about this.

Mff73

even if it’s known :), @surfboomerang , i can’t make the workaround work anymore. Is it still ok for you ?
It is not important though

surfboomerang

@Mff73 Just tried and it still works for me

Frederic

Same issue here with the latest update (2.30.26).
I keep disabling the wrist HR in all my sports modes but when I start the sport mode, the wrist HR blinks and I’m sure that it uses more battery than without it.

Disappointed that Suunto is releasing yet another watch that seems half-baked unfortunately.

Mff73

Issue still there after 2.30.38 update.

surfboomerang

@Mff73

darekzzz

Confirmed. SV all black (non-solar). My imagination was that is a pretty serious crash and would be fixed very soon during the next update but I was wrong…
Hiking in June - 10 hours = ca. 13% of battery life
Hiking now (with hr switched on) - 10 hours = ca. 25% or even more of battery life.
In both cases the same parameters for gps, dispaly etc.
As SV is advertised as an outdoor gps watch, topic is important IMHO.

Brad_Olwin

@darekzzz Suunto is aware of this and a fix will come.

Frederic

@Brad_Olwin Thanks for the update, that’s nice to know.
But still, I have to admit that I dont get how such a bug like that can make it to the public. Sorry for the rant but I dont really like being a beta tester anymore whenever I get an official released watch that I bought 6 months after the initial public release.

lilaceo

@GiPFELKiND I agree with you enterely, I’m not a betta tester. so many bugs, so many resets. If I could I’ll return back the watch … that’s all. I don’t want to be waiting for a new update to solve problems… some of them are ridiculous. I dont’ know what have happened with SUUNTO.
Even I know people with another models of suunto and some reports are the same that in the vertical.

pilleus

@lilaceo said in Unable to disable wrist HR on sport mode:

If I could I’ll return back the watch … that’s all. I don’t want to be waiting for a new update to solve problems… some of them are ridiculous. I dont’ know what have happened with SUUNTO.

You are not alone. Vertical and Race are the top watches and although they are very new on the market, there are currently around 100 of these watches on Amazon Warehouse (Germany) that have been returned. That says a lot and is not at all common.

I returned a Vertical Titanium, a Race Titanium and three days ago a S9 Peak Pro. There are just too many things that don’t work reliably yet and I’m not willing to keep waiting for new updates.

My old SSU is a very reliable sports watch that only has two bugs that have not been fixed, but I can easily live with them (phone calls that were not answered remain in the notifications until a soft reset and the SSU hangs every 4 weeks Saving an activity and only a soft reset solves the problem, but the activity is displayed in the app).

So all I have left is the old SSU and I’ll wait and see where suunto goes…

Brad_Olwin

@Frederic The inability to disable does not affect function of the watch and does not draw much battery. So I do not think Suunto considers this a major issue. Neither do I but I have no influence on priority of bug fixes.

Markus Roehrmoser

I recognized a nice workaround if you want to use a strap HR and turn of Wrist HR (which is not possible for me via the disable WHR setting, it still reads the WHR if I set it to off).

in your activity switch off WHR and enable Strap HR (belt)
Take the watch off your wrist
3 Start the activity and wait for the HR being read by the Belt (make sure WHR has no contact and is not flashing/reading)
Once the HR is read from the strap put the watch back on and WHR will not start / kick in again (at least not for me)

Mff73

@Markus-Roehrmoser
Step 2 is useless, if an HR belt is connected it will take the priority.
The issue with this toggle not working, is in case one need not to have any HR measurement : it is not possible.

lilaceo

@Mff73 I’ve solved doing a hard reset of the watch
now when i’m wearing the strap it reads this information providing by the strap