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Disappointing Sleep tracking after new update

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  • I Offline
    Iggge @AnonVerticalOwner
    last edited by 26 Nov 2023, 08:24

    Just to correct myself. ButI think i had wrong, and the watch was correct. My HRV is about 40, as other watches is showing same results. No idea why its so low, but what I understands is that is quite low (bad?) for a 32 years old male. I exercise alot (Gym, running and some walking), and Vo2 is between 55-60 most of the time.

    However, sleeptracking is still not good enough and never shows over 5h(usually between 3-4 hours), when in reality i have been aslep for much longer (6h and over)

    Overall, still like the update very much! Good work Suunto!

    1 Reply Last reply Reply Quote 0
    • P Offline
      peegee @AnonVerticalOwner
      last edited by 26 Nov 2023, 13:40

      @AnonVerticalOwner I also had about two hours off. It seems that the wake up time is constantly correct over past week since update, the problem is with the fall asleep time which is almost always delayed.
      I fall asleep almost immediately after I put my head on the pillow…
      I haven’t seen any problems with the HR info so it still temains a riddle🤷

      Been with a Suunto on my wrist since Ambit2
      Currently alternating between Race titanium & Vertical titanium solar.
      Would love a Vertical with amoled display.

      1 Reply Last reply Reply Quote 1
      • B Brad_Olwin referenced this topic on 26 Nov 2023, 20:34
      • B Brad_Olwin referenced this topic on 26 Nov 2023, 20:35
      • I Offline
        Iggge
        last edited by 27 Nov 2023, 05:24

        So my SV shows 2h of sleep! 😅
        My Fitbit shows 6h.

        As it is now i see no point to even wear it during sleep…

        1 Reply Last reply Reply Quote 1
        • B Offline
          bankstreetwriter
          last edited by 28 Nov 2023, 07:14

          After upgrading to the new features 2 weeks ago, sleep tracking isn’t working. I tried the following:

          Increased Resting Heart Rate
          Soft Reset of Watch
          Hard Reset of Watch
          Inactivated Stand Up Reminder Alert
          Any thoughts as I love this watch but need it to track sleep as well!

          T E P 3 Replies Last reply 28 Nov 2023, 07:17 Reply Quote 0
          • T Do not disturb
            thanasis Bronze Member @bankstreetwriter
            last edited by 28 Nov 2023, 07:17

            @bankstreetwriter
            although i am a very happy new owner of the Vertical, i can attest that indeed the sleep tracking (which i tried for fun becuase i really find those features unnecessary and sometimes even disturbing to my lifestyle) is quite random.

            1 Reply Last reply Reply Quote 1
            • E Offline
              Egika Platinum Member @bankstreetwriter
              last edited by 28 Nov 2023, 07:49

              @bankstreetwriter and after soft and hard reset, you have enabled the sleep tracking with the appropriate time in the settings?

              Is the step counter working?

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              B 1 Reply Last reply 28 Nov 2023, 07:57 Reply Quote 0
              • B Offline
                bankstreetwriter @Egika
                last edited by 28 Nov 2023, 07:57

                @Egika yes it is.

                E 1 Reply Last reply 28 Nov 2023, 09:36 Reply Quote 0
                • P Offline
                  peegee @bankstreetwriter
                  last edited by 28 Nov 2023, 08:04

                  @bankstreetwriter did any of these changes/actions make any difference for the sleep tracking?

                  Been with a Suunto on my wrist since Ambit2
                  Currently alternating between Race titanium & Vertical titanium solar.
                  Would love a Vertical with amoled display.

                  B 1 Reply Last reply 28 Nov 2023, 08:15 Reply Quote 0
                  • B Offline
                    bankstreetwriter @peegee
                    last edited by 28 Nov 2023, 08:15

                    @peegee

                    Unfortunately not. I have done the following:

                    Increased Resting Heart Rate
                    Soft Reset of Watch
                    Hard Reset of Watch
                    Inactivated Stand Up Reminder Alert

                    Still it has not tracked any sleep since I did the software update 2 weeks ago. Everything else works just fine…

                    1 Reply Last reply Reply Quote 1
                    • E Offline
                      Egika Platinum Member @bankstreetwriter
                      last edited by 28 Nov 2023, 09:36

                      @bankstreetwriter and 24/7 HR is on?

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      B 1 Reply Last reply 28 Nov 2023, 15:02 Reply Quote 0
                      • D Offline
                        dombo Bronze Member
                        last edited by 28 Nov 2023, 09:52

                        Hi Guys, just to add my experience. I have Vertical and it works OK for me after update. I tried to sleep few night with Race because I like report about phases in the morning. But result of race was the same - full of awake gaps even I slept OK. I wear both watches the same tightness and I assume I sleep the same 🙂 So it might be related to sensor/device, not just a sleep/person.

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          bankstreetwriter @Egika
                          last edited by 28 Nov 2023, 15:02

                          @Egika

                          No It is off. It never had to be on before - it was always off and sleep tracker worked before the software update. I turned it off to reserve battery. I will turn it on now and try…

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by 28 Nov 2023, 16:00

                            Just fyi to all here. This topic is tracked to improve the current solution.

                            So my ask is only to keep the scope and add any valuable feedback if possible.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            ? A P M 4 Replies Last reply 28 Nov 2023, 18:24 Reply Quote 5
                            • S Offline
                              stromdiddily Gold Members
                              last edited by 28 Nov 2023, 17:38

                              I had three days of less than stelar sleep reporting (sleep starting 3-4 hours after reality).

                              Tightened the strap last night and it went back to normal. Will try perhaps the velcro strap for rest time to maintain a tighter fit

                              Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                              User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                              1 Reply Last reply Reply Quote 2
                              • ? Offline
                                A Former User @Dimitrios Kanellopoulos
                                last edited by 28 Nov 2023, 18:24

                                @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

                                Just fyi to all here. This topic is tracked to improve the current solution.

                                if only fw were available for the S9PP users as well we could happily give our humble contribution and ideas

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  SuperFlo75 Silver Members Bronze Member
                                  last edited by 28 Nov 2023, 21:57

                                  Hello guys, I use the new firmware for SV since the day of release, and my first impression about sleep tracking was ‚it‘s as good or worse like before‘… that means that the times of sleeping are just ok, but the level of recovery was as low as before the update. But after about 8 or nine nights of using the watch with the new firmware, the level of recovery/recreation changed and was really much better the last nights… but I didn‘t change my settings in this time. The only thing I changed is that I wear the strap one hole closer because I thought it was too loose, perhaps because it is cold now and the tissue changed a little bit? Can somebody tell me about the parameters which have influence on sleep quality and recreation? Is it only the HR (and the rest HR that I tell the watch), or is it also the new HRV parameter which seems to need a calibration for about 14 days or more (my HRV widget is still not complete, the normal range is still missing)? For now, I thought about that the calibration of the HRV could be responsible for increasing sleep quality?

                                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                  Suunto Wing
                                  Suunto 9 Peak Pro Titanium (owns my wife now)
                                  Suunto Spartan Ultra
                                  SA iOS 2.43.0 (18473)
                                  Instagram @superflo75

                                  1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    bankstreetwriter
                                    last edited by 29 Nov 2023, 05:02

                                    So I turned on 24 HR tracking and finally the sleep worked. I didn’t know that it’s a prerequisite. I don’t think it was on 24 hours before the software update.

                                    E 1 Reply Last reply 29 Nov 2023, 07:59 Reply Quote 1
                                    • T Offline
                                      Tieutieu Platinum Member
                                      last edited by 29 Nov 2023, 06:22

                                      A few more nights, sleep tracking still perfect.
                                      I didn’t changed my settings since I received my SV in may :

                                      • hr tracking H24
                                      • no spo2 measurement
                                      • do not disturb activated from 11pm to 7 am
                                      • sleep target 7hours
                                      • sleep period set from 11pm to 7am
                                        Since update : hrv mesurement activated.

                                      Everything works fine.
                                      One night I woke up to have a (water) drink, it recorded the one minute awaken.

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      B 1 Reply Last reply 29 Nov 2023, 07:28 Reply Quote 0
                                      • B Offline
                                        BrunoH Gold Members @Tieutieu
                                        last edited by 29 Nov 2023, 07:28

                                        @Tieutieu

                                        My SV keeps on measuring spO2 even though the setting is OFF 😭

                                        All my sleeps are tracked 1-2 hours short, usually from the beginning of the sleep, but sometimes from the end as well.

                                        This feature became useless, which is a shame since my sleeps used to be spot on before the update. Looking at the 12h graph it seems like my HR is going down slowly when I fall asleep.

                                        Compasses: M-311, A-10, SK-7
                                        Diving: Finnlight Navy 90, Vyper
                                        Sports: Metron, S7, S9B and Vertical

                                        1 Reply Last reply Reply Quote -1
                                        • M Offline
                                          Mff73
                                          last edited by 29 Nov 2023, 07:37

                                          my today sleep was tracked correctly in terms of awake time (i think) : i was long time awaken and watch gives me almost 3h awake duration.
                                          but i had an alarm at 7, and i snooze it once for ten min, and then i stop it at 7h10, and fall asleep for one hour more :), but watch didn’t recognize this one extra hour : out of bed time is 7h10 😞
                                          My settings are DND and sleep period from 21h30 to 8h30 (large range to be sure to track everything (maybe not the right choice ? ).

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

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