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    Disappointing Sleep tracking after new update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • stromdiddilyS Offline
      stromdiddily Gold Members
      last edited by

      I had three days of less than stelar sleep reporting (sleep starting 3-4 hours after reality).

      Tightened the strap last night and it went back to normal. Will try perhaps the velcro strap for rest time to maintain a tighter fit

      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

      1 Reply Last reply Reply Quote 2
      • ? Offline
        A Former User @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

        Just fyi to all here. This topic is tracked to improve the current solution.

        if only fw were available for the S9PP users as well we could happily give our humble contribution and ideas

        1 Reply Last reply Reply Quote 0
        • SuperFlo75S Offline
          SuperFlo75 Silver Members Bronze Member
          last edited by

          Hello guys, I use the new firmware for SV since the day of release, and my first impression about sleep tracking was ‚it‘s as good or worse like before‘… that means that the times of sleeping are just ok, but the level of recovery was as low as before the update. But after about 8 or nine nights of using the watch with the new firmware, the level of recovery/recreation changed and was really much better the last nights… but I didn‘t change my settings in this time. The only thing I changed is that I wear the strap one hole closer because I thought it was too loose, perhaps because it is cold now and the tissue changed a little bit? Can somebody tell me about the parameters which have influence on sleep quality and recreation? Is it only the HR (and the rest HR that I tell the watch), or is it also the new HRV parameter which seems to need a calibration for about 14 days or more (my HRV widget is still not complete, the normal range is still missing)? For now, I thought about that the calibration of the HRV could be responsible for increasing sleep quality?

          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
          Suunto Wing
          Suunto 9 Peak Pro Titanium (owns my wife now)
          Suunto Spartan Ultra
          SA iOS 2.43.0 (18473)
          Instagram @superflo75

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          • bankstreetwriterB Offline
            bankstreetwriter
            last edited by

            So I turned on 24 HR tracking and finally the sleep worked. I didn’t know that it’s a prerequisite. I don’t think it was on 24 hours before the software update.

            EgikaE 1 Reply Last reply Reply Quote 1
            • TieutieuT Offline
              Tieutieu Platinum Member
              last edited by

              A few more nights, sleep tracking still perfect.
              I didn’t changed my settings since I received my SV in may :

              • hr tracking H24
              • no spo2 measurement
              • do not disturb activated from 11pm to 7 am
              • sleep target 7hours
              • sleep period set from 11pm to 7am
                Since update : hrv mesurement activated.

              Everything works fine.
              One night I woke up to have a (water) drink, it recorded the one minute awaken.

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              BrunoHB 1 Reply Last reply Reply Quote 0
              • BrunoHB Offline
                BrunoH Gold Members @Tieutieu
                last edited by

                @Tieutieu

                My SV keeps on measuring spO2 even though the setting is OFF 😭

                All my sleeps are tracked 1-2 hours short, usually from the beginning of the sleep, but sometimes from the end as well.

                This feature became useless, which is a shame since my sleeps used to be spot on before the update. Looking at the 12h graph it seems like my HR is going down slowly when I fall asleep.

                Compasses: M-311, A-10, SK-7
                Diving: Finnlight Navy 90, Vyper
                Sports: Metron, S7, S9B and Vertical

                1 Reply Last reply Reply Quote -1
                • Mff73M Offline
                  Mff73
                  last edited by

                  my today sleep was tracked correctly in terms of awake time (i think) : i was long time awaken and watch gives me almost 3h awake duration.
                  but i had an alarm at 7, and i snooze it once for ten min, and then i stop it at 7h10, and fall asleep for one hour more :), but watch didn’t recognize this one extra hour : out of bed time is 7h10 😞
                  My settings are DND and sleep period from 21h30 to 8h30 (large range to be sure to track everything (maybe not the right choice ? ).

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

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                  • I Offline
                    Iggge
                    last edited by Iggge

                    I got three hours of sleep according to my Vertical. Don’t know why, but the watch did stop recording my sleep in the middle of the night at 4. Again, my other watch shows 6 hours.

                    1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @bankstreetwriter
                      last edited by

                      @bankstreetwriter said in Disappointing Sleep tracking after new update:

                      So I turned on 24 HR tracking and finally the sleep worked. I didn’t know that it’s a prerequisite. I don’t think it was on 24 hours before the software update.

                      Guessing here:
                      sleep detection uses HR plus watch movement. Not exactly sure what is was löike before the update.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      E 1 Reply Last reply Reply Quote 0
                      • E Offline
                        e6321 Bronze Member @Egika
                        last edited by

                        @Egika i believe the vertical only uses hr.

                        1 Reply Last reply Reply Quote 0
                        • G Offline
                          G. Ivanov
                          last edited by

                          Hello all! I’m a fresh new user of Suunto Vertical and I have an issue regarding “Sleep tracking”. After the latest update 2.30.26 everything regarding “Sleep tracking” was fine and more or less accurate till 4 days ago when suddenly stop tracking. I don’t have any recorded data since then. I used DND while tracking, but the result is same - not working at all. Any advise.
                          Thank you in advance and have a nice day ahead!

                          1 Reply Last reply Reply Quote 0
                          • AnonVerticalOwnerA Offline
                            AnonVerticalOwner @Dimitrios Kanellopoulos
                            last edited by AnonVerticalOwner

                            @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

                            Just fyi to all here. This topic is tracked to improve the current solution.

                            Thank you, Dimitrios! Sup trackers/PO/devs. Shout if there’s any specific testing scenarios to try. Happy to be one of the guinea pigs.

                            @stromdiddily said in Disappointing Sleep tracking after new update:

                            Tightened the strap last night and it went back to normal. Will try perhaps the velcro strap for rest time to maintain a tighter fit

                            I actually switched to a third party velcro strap two nights ago too! One night was off by miles (1:27h instead of the 5h+, random sleep/waking times), but the other night was possibly spot on, if not a little optimistic (7:45h). Un/surprisingly, not a single gap in the HR data for either night; not sure what to make of that.

                            Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                            1 Reply Last reply Reply Quote -1
                            • peegeeP Offline
                              peegee @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

                              Just fyi to all here. This topic is tracked to improve the current solution.

                              So my ask is only to keep the scope and add any valuable feedback if possible.

                              Thanks @Dimitrios-Kanellopoulos
                              My observation since the update is that the wake up is exactly on time while the fall asleep time is almost always off by more than an hour and on some cases is 3 to 4 hours after I actually fall asleep.
                              I did have two nights that my sleep was measured correctly, although I have no idea what I did differently?!?
                              I have 24hr on, strap is snug and my rest heart rate is defined accurately.

                              Been with a Suunto on my wrist since Ambit2
                              Currently alternating between Race titanium & Vertical titanium solar.
                              Would love a Vertical with amoled display.

                              tiagoT 1 Reply Last reply Reply Quote 0
                              • tiagoT Offline
                                tiago Bronze Member @peegee
                                last edited by tiago

                                @peegee i don’t have the vertical,but one of the suggestions from support with the Race,some people experience that too,is setting his resting HR higher. So my lower HR is around 48/49 I set as 60 my resting HR. I had no issues with sleep tracking, detects perfectly when i wake up and when i fall asleep. Try that and see if it works for you

                                S 1 Reply Last reply Reply Quote 0
                                • I Offline
                                  Iggge
                                  last edited by Iggge

                                  I talked with Suunto support about the problem. They gave me the tip to lower my resting HR so I did from 60 to 50.
                                  Results from tonight’s sleep was 2 hours according to my Vertical… in reality 6 hours +.
                                  I just dont know what to do. Poor sleep tracking is affecting other data to.
                                  Also my alarm did not work this morning either…

                                  snuernbeS SuperFlo75S 2 Replies Last reply Reply Quote 1
                                  • snuernbeS Offline
                                    snuernbe @Iggge
                                    last edited by

                                    @Iggge
                                    Thank you. I will lower my HR for resting.

                                    I got the second time in a row no sleep tracking this morning 😞

                                    1 Reply Last reply Reply Quote 0
                                    • stromdiddilyS Offline
                                      stromdiddily Gold Members
                                      last edited by

                                      Fun one for me today, woke up at 6AM to a “you’ve been sitting for 2 hours” stand up reminder…tighter watch band worked for one day but has not worked for the next two

                                      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                      J 1 Reply Last reply Reply Quote 0
                                      • Mitch9M Offline
                                        Mitch9
                                        last edited by

                                        Since the update two weeks ago all my sleeps have been recorded absolutely correct. My resting heart rate is set almost to my lowest heart rate at night (50), i activate dnd every evening manually and oxygen and hrv is activated.

                                        Just a positive feedback!

                                        Watch: Suunto Vertical Titanium Solar (Sand)
                                        SA: Android (beta)
                                        HRS: Polar H10

                                        E 1 Reply Last reply Reply Quote 1
                                        • E Offline
                                          e6321 Bronze Member @Mitch9
                                          last edited by e6321

                                          @Mitch9 think you want to be setting resting hr to a higher vale than your actual resting hr.
                                          Seems the sleep tracking looks for your hr to be around that value or lower to decide when you are asleep.

                                          1 Reply Last reply Reply Quote 1
                                          • J Offline
                                            jannis Bronze Member @stromdiddily
                                            last edited by

                                            @stromdiddily Is there any way to see the resting heart rate for a longer time period than the last 7 days in the app? It seems in most of the other metrics you can choose between 8 weeks, 8 months, 13 months or even the last 8 years.

                                            DrSilverthornD Mads Hintz-MadsenM 2 Replies Last reply Reply Quote 0
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