Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Disappointing Sleep tracking after new update

    Scheduled Pinned Locked Moved Suunto Vertical
    221 Posts 53 Posters 26.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G Offline
      G. Ivanov
      last edited by

      Hello all! I’m a fresh new user of Suunto Vertical and I have an issue regarding “Sleep tracking”. After the latest update 2.30.26 everything regarding “Sleep tracking” was fine and more or less accurate till 4 days ago when suddenly stop tracking. I don’t have any recorded data since then. I used DND while tracking, but the result is same - not working at all. Any advise.
      Thank you in advance and have a nice day ahead!

      1 Reply Last reply Reply Quote 0
      • AnonVerticalOwnerA Offline
        AnonVerticalOwner @Dimitrios Kanellopoulos
        last edited by AnonVerticalOwner

        @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

        Just fyi to all here. This topic is tracked to improve the current solution.

        Thank you, Dimitrios! Sup trackers/PO/devs. Shout if there’s any specific testing scenarios to try. Happy to be one of the guinea pigs.

        @stromdiddily said in Disappointing Sleep tracking after new update:

        Tightened the strap last night and it went back to normal. Will try perhaps the velcro strap for rest time to maintain a tighter fit

        I actually switched to a third party velcro strap two nights ago too! One night was off by miles (1:27h instead of the 5h+, random sleep/waking times), but the other night was possibly spot on, if not a little optimistic (7:45h). Un/surprisingly, not a single gap in the HR data for either night; not sure what to make of that.

        Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

        1 Reply Last reply Reply Quote -1
        • peegeeP Offline
          peegee @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

          Just fyi to all here. This topic is tracked to improve the current solution.

          So my ask is only to keep the scope and add any valuable feedback if possible.

          Thanks @Dimitrios-Kanellopoulos
          My observation since the update is that the wake up is exactly on time while the fall asleep time is almost always off by more than an hour and on some cases is 3 to 4 hours after I actually fall asleep.
          I did have two nights that my sleep was measured correctly, although I have no idea what I did differently?!?
          I have 24hr on, strap is snug and my rest heart rate is defined accurately.

          Been with a Suunto on my wrist since Ambit2
          Currently alternating between Race titanium & Vertical titanium solar.
          Would love a Vertical with amoled display.

          tiagoT 1 Reply Last reply Reply Quote 0
          • tiagoT Offline
            tiago Bronze Member @peegee
            last edited by tiago

            @peegee i don’t have the vertical,but one of the suggestions from support with the Race,some people experience that too,is setting his resting HR higher. So my lower HR is around 48/49 I set as 60 my resting HR. I had no issues with sleep tracking, detects perfectly when i wake up and when i fall asleep. Try that and see if it works for you

            S 1 Reply Last reply Reply Quote 0
            • I Offline
              Iggge
              last edited by Iggge

              I talked with Suunto support about the problem. They gave me the tip to lower my resting HR so I did from 60 to 50.
              Results from tonight’s sleep was 2 hours according to my Vertical… in reality 6 hours +.
              I just dont know what to do. Poor sleep tracking is affecting other data to.
              Also my alarm did not work this morning either…

              snuernbeS SuperFlo75S 2 Replies Last reply Reply Quote 1
              • snuernbeS Offline
                snuernbe @Iggge
                last edited by

                @Iggge
                Thank you. I will lower my HR for resting.

                I got the second time in a row no sleep tracking this morning 😞

                1 Reply Last reply Reply Quote 0
                • stromdiddilyS Offline
                  stromdiddily Gold Members
                  last edited by

                  Fun one for me today, woke up at 6AM to a “you’ve been sitting for 2 hours” stand up reminder…tighter watch band worked for one day but has not worked for the next two

                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                  J 1 Reply Last reply Reply Quote 0
                  • Mitch9M Offline
                    Mitch9
                    last edited by

                    Since the update two weeks ago all my sleeps have been recorded absolutely correct. My resting heart rate is set almost to my lowest heart rate at night (50), i activate dnd every evening manually and oxygen and hrv is activated.

                    Just a positive feedback!

                    Watch: Suunto Vertical Titanium Solar (Sand)
                    SA: Android (beta)
                    HRS: Polar H10

                    E 1 Reply Last reply Reply Quote 1
                    • E Offline
                      e6321 Bronze Member @Mitch9
                      last edited by e6321

                      @Mitch9 think you want to be setting resting hr to a higher vale than your actual resting hr.
                      Seems the sleep tracking looks for your hr to be around that value or lower to decide when you are asleep.

                      1 Reply Last reply Reply Quote 1
                      • J Offline
                        jannis Bronze Member @stromdiddily
                        last edited by

                        @stromdiddily Is there any way to see the resting heart rate for a longer time period than the last 7 days in the app? It seems in most of the other metrics you can choose between 8 weeks, 8 months, 13 months or even the last 8 years.

                        DrSilverthornD Mads Hintz-MadsenM 2 Replies Last reply Reply Quote 0
                        • DrSilverthornD Offline
                          DrSilverthorn @jannis
                          last edited by

                          Not sure if this will help, but I switched out the stock band with a velcro one. The sleep tracking function still way underestimates my sleep, but at least now it tracks a couple of hours of sleep per night, which allows the watch to make a HRV estimate. This is an increase from the zero hours I was getting after the update. But like I said, the estimates are still way too low.

                          I’m also one of the people with a small wrist (6.5"), for whom the heart rate measurements when running are extremely inaccurate.

                          Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                          1 Reply Last reply Reply Quote 0
                          • Mads Hintz-MadsenM Offline
                            Mads Hintz-Madsen @jannis
                            last edited by

                            @jannis you can view the average nightly heart rate for the last 8 weeks like shown below. I’m not sure if that is what you are looking for.

                            Screenshot_20231130-221427.png

                            J 1 Reply Last reply Reply Quote 1
                            • SuperFlo75S Offline
                              SuperFlo75 Silver Members Bronze Member @Iggge
                              last edited by

                              @Iggge for me, the statement of Suunto does not sound logical!

                              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                              Suunto Wing
                              Suunto 9 Peak Pro Titanium (owns my wife now)
                              Suunto Spartan Ultra
                              SA iOS 2.43.0 (18473)
                              Instagram @superflo75

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                SuuntoR Bronze Member @tiago
                                last edited by

                                @tiago @Iggge

                                So could Suunto (or their ambassadors) tell us the official way Suunto wants the rest HR to be set? Many here have done how on the forum has been advised and used rest HR “when doing nothing”, like first thing to measure when waking up. Is this the way to go “officially”, is the algorithm planned to work this way?

                                Or is it like the support also seems to have advised AND how it also says in the SR manual:

                                https://www.suunto.com/Support/Product-support/suunto_race/suunto_race/widgets/resources/

                                “TIP:
                                Use the lowest heart rate reading measured during your sleep as your Rest HR.”

                                E.g. Oura ring, Firstbeat are using the lowest heart rate when talking about rest hr. Apple I believe seems to show rest HR the other way “when doing nothing”…

                                So I don’t think there is a right or wrong way to measure this, BUT we would really need to know what Suunto wants us to put there, which way is best to their algorithm?

                                tiagoT 1 Reply Last reply Reply Quote 1
                                • tiagoT Offline
                                  tiago Bronze Member @SuuntoR
                                  last edited by tiago

                                  @SuuntoR when I contacted Suunto support they advise me to set my minimum HR higher than my actually resting heart rate. I always use the minimum when sleeping,2 years with Polar and 5 with Garmin always was that way,so for me resting heart rate is the minimum at sleeping . My minimum is between 47/49 and I set minimum HR at 60. I must say with the race works perfectly,the time I fall asleep and when I wake up, however I already contacted the support about this question,if they use pace and heart rate reserve to calculate vo² max,so 12 bpm I think it makes a difference in their equation to calculate my fitness. I’m waiting for a response to that 😅 but yes,for me set my minimum hr about 10 bpm higher solve the issue with sleep tracking

                                  S 1 Reply Last reply Reply Quote 1
                                  • S Offline
                                    SuuntoR Bronze Member @tiago
                                    last edited by

                                    @tiago

                                    Yes I have heard also that Suunto support has advised to do so. And I did this also. For me it seems the sleep tracking was better when rest HR was minimum HR of the night. Thinking should I change it back or not 😅 it’s funny that e.g. @Iggge has had a different answer from Suunto than you. And also the manuals suggest to put minimum heart rate there… So little bit confused and thats why would like to hear Suuntos view once more, which one is it that supports their algorithm best.
                                    And if it is like you have been told, update the manual also.

                                    Also intresting point you have there, if this “resting heart rate” affects also some other numbers… for my level of sports it’s not needed a super detailed or accurate metrics to tell me how i have recovered or developing, i’m not a professional. But after all, the metrics are there, Suunto sells watches with these metrics and it’s a matter of 10-12 bpm difference… so would be nice to hear how these products should be used correctly. 😊

                                    1 Reply Last reply Reply Quote 0
                                    • EgikaE Offline
                                      Egika Platinum Member
                                      last edited by

                                      As stated before in another thread:
                                      Suunto devs told me that resting HR value is not used in the sleep tracking algos. It just does not appear in the formula.

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      S L 2 Replies Last reply Reply Quote 3
                                      • S Offline
                                        SuuntoR Bronze Member @Egika
                                        last edited by

                                        @Egika

                                        Ok, thats new information to me (and it sounds also new information for quite many more Suunto users in this thread and also Suunto support)! Thank you, and thanks for actively answering our concerns here 🙂

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          Likarnik Bronze Member @Egika
                                          last edited by Likarnik

                                          I have my resting HR set to 45 and last night my min HR was 47 and still gained 65% resources and my sleep hours are correct. Maybe awake is a bit long (23min), but I had trouble setting in on couch in the middle of the night when my 2year old kicked me out of my bed 😄 I never had problems with sleep time, only once maybe. And only difference with new algo are higher resources and no stress 🙂

                                          1 Reply Last reply Reply Quote 1
                                          • Mff73M Offline
                                            Mff73 @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

                                            Just fyi to all here. This topic is tracked to improve the current solution.

                                            So my ask is only to keep the scope and add any valuable feedback if possible.

                                            Hi,
                                            any clue of what could be a valuable feedback ? anything in particular to test or note ?
                                            I think it is not useful to tell each morning how many awake hours we have which seems not right (i speak for myself only) ?
                                            I have this night 1h33 awake time, while i am pretty sure to sleep well (still i was awake twice to just go the toilets and fall asleep surely quickly( not remembering waiting too much).
                                            Any particular technical insight for suunto to “investigate” ?

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            S peegeeP 2 Replies Last reply Reply Quote 1
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy