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SR navigation

Scheduled Pinned Locked Moved Suunto Race
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  • I Offline
    inkognito Platinum Member @Dušan Ković
    last edited by inkognito 12 Apr 2023, 14:10 4 Dec 2023, 14:10

    @Dušan-Ković What about that straight line / GPS jump on the top of your SA screenshot? It seems that you possibly lost the GPS signal for some time. Are you sure that your watch really recorded that breadcrumb track during ascent in that place where you took the photo of your watch? Perhaps there was a straight line instead somewhere nearby (but not within the 200m radius)…

    SV: fingers crossed :D
    S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
    Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
    Despite some pretty bad luck, I still love Suunto!

    D 1 Reply Last reply 4 Dec 2023, 14:39 Reply Quote 0
    • D Offline
      Dušan Ković @inkognito
      last edited by 4 Dec 2023, 14:39

      @inkognito That is when I paused it and I forgot to unpause it for about 400-500m it did not lost GPS it just jumped to the position where I unpaused it… That should not influence missing ascent breadcrumb trail

      SR
      SA latest beta
      Polar Verity Sense
      Pixel 6

      1 Reply Last reply Reply Quote 2
      • E Offline
        Egika Platinum Member @Dušan Ković
        last edited by 4 Dec 2023, 14:39

        @Dušan-Ković I once had the same with a beta software, that the beginning of the route was not shown anymore for a long activity.
        How long was your recording in total?

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        B D 2 Replies Last reply 4 Dec 2023, 14:46 Reply Quote 0
        • B Offline
          babychai Silver Members @Egika
          last edited by 4 Dec 2023, 14:46

          @Egika got happened to my SV before. Part of the beginning route was disappeared. the total distance was 9.67km and taken 9.50 hours to complete my hike.

          Suunto Vertical Black Ruby (S/S)
          S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
          Suunto 9 Peak All Black
          Suunto Spartan Trainer Wrist HR (Black)

          E 1 Reply Last reply 4 Dec 2023, 14:50 Reply Quote 1
          • E Offline
            Egika Platinum Member @babychai
            last edited by 4 Dec 2023, 14:50

            @babychai said in SR navigation:

            @Egika got happened to my SV before. Part of the beginning route was disappeared. the total distance was 9.67km and taken 9.50 hours to complete my hike.

            right. Can you confirm the firmware version the watch was on, when you found this recently?

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            B 1 Reply Last reply 4 Dec 2023, 15:06 Reply Quote 0
            • D Offline
              Dušan Ković @Egika
              last edited by Dušan Ković 12 Apr 2023, 14:53 4 Dec 2023, 14:52

              @Egika It was, 7.5 hours. Let me share a link to the activity, maybe you guys can figure something out:

              https://maps.suunto.com/move/duankovi/656c9ea7d5dd02588406e892

              I am on the latest firmware, updated when it was released

              SR
              SA latest beta
              Polar Verity Sense
              Pixel 6

              E 1 Reply Last reply 4 Dec 2023, 15:09 Reply Quote 1
              • B Offline
                babychai Silver Members @Egika
                last edited by 4 Dec 2023, 15:06

                @Egika happened on previous firmware before latest update. not always happened but already happened 3 times. Someone from this forum report this problem before for SV but i can’t find back that topic.
                of course i’m not sure this latest firmware already fixed this issue or not.

                i just want to inform SR route disappeared is similar case with SV.

                Suunto Vertical Black Ruby (S/S)
                S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                Suunto 9 Peak All Black
                Suunto Spartan Trainer Wrist HR (Black)

                1 Reply Last reply Reply Quote 2
                • E Offline
                  Egika Platinum Member @Dušan Ković
                  last edited by 4 Dec 2023, 15:09

                  @Dušan-Ković thank you!

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  1 Reply Last reply Reply Quote 1
                  • F Offline
                    fondueaufromage Bronze Member
                    last edited by 17 Mar 2024, 21:43

                    I just signed up so I can talk about the same issue.
                    I have a Suunto vertical and it’s been several times that I notice that the beginning of the recording of my routes disappears as time passes. I did the software and hardware reset but it doesn’t change anything. I contacted Suunto support but they didn’t give me a response. I also have the latest update installed on the watch and I reinstalled the maps. And I have the same problem with my Suunto Peak 9 Pro. Moreover, I was with a friend with a Suunto Vertical and he has the same problem.
                    I took photos this weekend for better explanations :
                    After 3 hours of activity, I looked for my starting point on the watch and a piece of the route was already missing. After 4 hours, the route was even further than the start.
                    The recording is still done since I see it on the application, once the synchronization is done.
                    In the attached images, you can see photos of the watch after 3 hours and 4 hours of activity as well as screenshots of the track on the mobile application.
                    Is there a solution ?
                    As it is, it is not possible to follow the return path with breadcrumb !

                    IMG_20240316_132605.jpg Screenshot_20240317-221941.jpg IMG_20240316_142456.jpg Screenshot_20240317-221427.jpg

                    I 1 Reply Last reply 17 Mar 2024, 21:52 Reply Quote 1
                    • I Offline
                      isazi Moderator @fondueaufromage
                      last edited by 17 Mar 2024, 21:52

                      @fondueaufromage welcome. This has been already reported to Suunto and it’s known.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      S F 2 Replies Last reply 18 Mar 2024, 01:11 Reply Quote 0
                      • S Offline
                        seanvk @isazi
                        last edited by 18 Mar 2024, 01:11

                        @isazi In the latest beta, has it been addressed - if you can share? In a week, I’m going on a week long hiking trip and at this point I’m certain to bring my Fenix 7X. I guess even if it has been fixed internally, the next question is when a firmware update will happen. But to me this is a safety issue when my wife and I are on the trail.

                        Suunto Race Titanium
                        Suunto Vertical Titanium
                        Suunto 9 Peak Pro Forest Green
                        Suunto 9 Peak Moss Gray

                        I 1 Reply Last reply 18 Mar 2024, 09:32 Reply Quote 1
                        • I Offline
                          isazi Moderator @seanvk
                          last edited by 18 Mar 2024, 09:32

                          @seanvk unfortunately cannot help you with this, we have reported (to Suunto) that this is still an issue and needs fixing.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            fondueaufromage Bronze Member @isazi
                            last edited by 18 Mar 2024, 21:47

                            @isazi Thank you for your answer. I didn’t know that the problem had been traced back to Sunnto. Especially since the technical support did not seem to want to understand the explanations of my problem, in any case, they did not tell me that they were aware.

                            I 1 Reply Last reply 19 Mar 2024, 09:25 Reply Quote 0
                            • I Offline
                              isazi Moderator @fondueaufromage
                              last edited by 19 Mar 2024, 09:25

                              @fondueaufromage I do not know if the user-facing support has a list of all technical issues the firmware developers are working on.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              F 1 Reply Last reply 23 Mar 2024, 17:32 Reply Quote 0
                              • F Offline
                                fondueaufromage Bronze Member @isazi
                                last edited by 23 Mar 2024, 17:32

                                @isazi Hi again. I noticed something strange while testing that may not have been reported ?!
                                We know that the trace disappears little by little from the starting point during activities, for my part during ski touring.
                                Then, what is strange, I tried twice to record an entire normal day, that is to say going to work and coming back in the evening, 10 hours later with very little difference in altitude in this case. I noticed that the trace had not disappeared. However, I used the same sports profile.
                                I did these tests with my Vertical and Peak 9 Pro; for both, the problem appears in the mountains but not for a normal day.
                                Could there be a bug in the algorithm when it has to take into account the difference in altitude ?? Is this a relevant detail to bring up at Suunto?

                                I 1 Reply Last reply 23 Mar 2024, 17:37 Reply Quote 1
                                • I Offline
                                  isazi Moderator @fondueaufromage
                                  last edited by 23 Mar 2024, 17:37

                                  @fondueaufromage so you recorded the whole day? Or have the watch paused? Were you moving the whole day?

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  F 1 Reply Last reply 23 Mar 2024, 17:47 Reply Quote 0
                                  • F Offline
                                    fondueaufromage Bronze Member @isazi
                                    last edited by 23 Mar 2024, 17:47

                                    @isazi Yes, I recorded the whole day, without stopping the record from 7am to 7pm. From home to word (25km), stay to work whole day and come back in the evening (25km again). Unfortunately, I didn’t have a good GPS reception during time spent at the office. I didn’t move much there but I was outside a few times.
                                    The starting point of the trace has not moved. And, obviously, I used the same sports profile as during the ski touring.

                                    I 1 Reply Last reply 23 Mar 2024, 17:53 Reply Quote 0
                                    • I Offline
                                      isazi Moderator @fondueaufromage
                                      last edited by 23 Mar 2024, 17:53

                                      @fondueaufromage interesting, will share with Suunto

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      F 1 Reply Last reply 27 Mar 2024, 21:53 Reply Quote 2
                                      • D Dušan Ković referenced this topic on 26 Mar 2024, 11:37
                                      • F Offline
                                        fondueaufromage Bronze Member @isazi
                                        last edited by 27 Mar 2024, 21:53

                                        @isazi I hope that Suunto will take this problem seriously and resolve it quickly because there is no point in having a high-performance GPS watch if it is not possible to use the track to retrace your steps.

                                        Brad_OlwinB 1 Reply Last reply 28 Mar 2024, 15:35 Reply Quote 4
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @fondueaufromage
                                          last edited by Brad_Olwin 28 Mar 2024, 15:35

                                          @fondueaufromage I have the same problem and it happens with ski touring. I have a long tour on Sunday and will check again. I am one of the testers that reported this to Suunto and know that they are aware of the issue. I observed this as well during a 50k trail race last weekend that only had ~1700m of elevation change over 7.5h.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          1 Reply Last reply Reply Quote 0
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