• Incorrect translation in watch POLISH language

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    WlodiPawel 87W
    Thanks all for a quick update and a lesson topic can be closed.
  • how far or hight to the peak information not calculated

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    Maximilian MustermannM
    @vinc14 A ski touring route is nothing more than a rough sketch that takes into account the destination and available terrain. Deviations from the route are normal, as the best way to ascend or descend is constantly being re-evaluated based on required effort, perceived risk and reward. What may work for biking or running (staying on a predetermined route) cannot possibly work for real ski touring, and when it does, it is the exception rather than the rule. For example, a flank may not be traversable due to unstable stratification, and the detour over the ridge must be taken. The tour I did yesterday was a prime example of this: avoiding avalanches on sun-exposed slopes as temperature has increased the last few days and chasing remaining powder on the northern slopes. In addition, there were several ascents and descents that made it impossible for the watch to track the route and remaining distance/altitude difference. Your idea of using the location and elevation of the end point to show the ascent and distance remaining simply does not work under these conditions. In such situations, you need to know the most important points along your route, their altitude and distance. Also, you should bring the official topographic maps to aid in navigation. Your watch can help you with your current altitude. It is up to you to do the math or do the estimates based on the terrain. The only alternative I see is using POIs to navigate. Bute a data field that displays the elevation remaining to the POI or as part of a bearing navigation display is unfortunaly not available, AFAIK.
  • Road ID for Vertical wrist strips

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    L
    I use https://www.safesportid.com/ armbands since years ago instead of attaching a metal piece to watch band. Feels better for me
  • trainingPeaks interval info

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    Brad_OlwinB
    @thanasis The S+ screen will show a pointer and green if you are in the zone for the interval. Red if you are outside the zone. I find this quite helpful. However you are correct. For me, I would rather not have a buzz or other notification and I realize this is highly personal. For my intervals I always am running and typically use power, which can fluctuate. The buzz or sound would just distract me as I often use RPE to gauge effort and glance at the pointer to ensure I am somewhere in the correct zone. the missing feature is a lap counter!
  • Raise to wake up - somethin between low and high?

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    Tami999T
    I’ve discovered that when general watch brightness is set on high it makes raise to wake low screen is brighter than general brightness low & raise to wake low. Just a bit but enough for me! Didn’t know that its affect each other. I thought that general brightness affect normal use only. Now raise to wake is perfect for me, but when surf menu, checking stats its too bright Maybe this info will help someone.
  • Suunto app sync issue

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    surfboomerangS
    @surfboomerang quick update. The activity sync does work if the phone is in Bluetooth reach when the activity is stopped and saved. If I end the activity without the phone in reach, the sync doesn’t happen automatically once there phone is in reach. The only way to sync the activity is to open the Suunto app.
  • Notifications widget

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    babychaiB
    i think the notifications background color should follow back your watch face background, i.e. dark or white. standardize the color should be good according to your watch face background color.
  • Zoomed-out map detail feedback

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    Thomas HertzT
    @MiniForklift 100%. as i replace my garmin i was used showing basic information on top of the map (for me it was pace and HR, but of course other fields make sense). so adding the possibility to overlay 1-2 fields over the map would be highly appreciated. otherwise > best map on a watch I’ve ever seen.
  • Bug: charging and maps download issues

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    Milan ŠádekM
    This issue has not been fixed until now as I have recently expecienced with charging my SV with 7% - 1 hour later one map (which I forgot I set for download ages ago) got downloaded and the battery was as low as at 6%… You have to disconnect and connect the cable once again to start charging the watch - this is pain in guess where… Any idea is this is getting fixed in the upcoming update?
  • Update SV available

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    sartoricS
    here there is the official thread https://forum.suunto.com/topic/9016/hotfix-release-2-25-64/6 I’m closing this one to avoid duplicates and to group all the comments
  • SV Software Update?

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    OllipolliO
    @Frederick-Rochette yes we need a next Update
  • Stopwatch

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    freeheelerF
    @PaulR7 sorry, silly me. I have reduced my widgets to a minimum and use the timer from the apps. I personally distinguish between apps and widgets and never noticed the behavior you describe.
  • Where does the weather data come from

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    sorinusS
    Sorry, please ignore, looks like different weather source compared to my usual weather app. I thought the location was wrong, but looks fine-ish.
  • Air Quality Index wrong

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    helgonet12H
    Air quality on my watch it is not working. I have the same value 2 everyday for over two weeks. Today we have 0 on the index scale when I look at the local weather station. Does any one have some info about this? Or are yours working. And as a suggestion it would be nice to have in the weather widget the feeling temperature on the first page.
  • Auto lap noise

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    gone troppoG
    Nup no suunto app guides or anything like that. I’m not sure if it vibrates I don’t think so but when I’m running not really the most aware of something like that I will take notice next time.
  • SV bluetooth connecting

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    babychaiB
    i have this issue this morning. i solved this issue by put my phone in airplane mode and then turn it off airplane mode.
  • Display color mode

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    ?
    @Lechamoix MIP pixels are always on, black or white doesn’t make a difference when it comes to power consumption.
  • SYNCHRONIZATION

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    Dimitrios KanellopoulosD
    @laurent92m does the activty display charts? Please try another phone just in case
  • 1 Votes
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    EgikaE
    @Twan-Lange said in Suunto support not answering for days and I just have a few questions.: Just gonna copy paste my message to suunto support, because I’m tired of typing it over and over. I’d appreciate any help regarding these questions and how to more easily get in touch with customer support, since I don’t have multiple hours to spend watching the chat window or waiting for an email from the support team for days… Dear Suunto Support Team, I am looking into buying a new sportswatch and I used your comparison site to compare between the 9 peak pro and the Vertical. There seems to be quite a few odd pieces of information. under “Language” the peak pro lists multiple languages, while the vertical just has a checkmark. Does that mean the same list applies to the vertical? The site also highlights the section, meaning there is a difference between the two models. Languages are the same (and Chinese is included :)) Declination correction: Is there no declination correction on the vertical? How come? Does the “-” sign mean that it is totally absent or just manual? Also, does the compass still function if i stand still and rotate the watch or does it need 2 points to calculate my direction from that? Declination can be set manually in 0.5° steps Compass is just a magnetic compass and shows your direction when standing still. Activity targets: again, the peak pro lists 2, while the vertical only has a checkmark. Does this mean it has the same targets as the peak pro or are there more? If so, which ones? There are the same two targets in both watches. One for steps one for calories Route planning with altitude profile: the Vertical seems to lack this feature, which is surprising considering the model name. Does this mean that there is no screen for navigating using the altitude profile of a predetermined route (like this)? Or does “route planning with altitude profile” describe a different feature? While I would say that the planning part is a feature of the Suunto App, the altitude profile in the watch showing you where you are altitude wise on a route, is the same. “Outdoor maps by satellite, terrain and topography in web by Mapbox, Google Maps & Android” feature is not available on the vertical, but I couldn’t find much information about it on the internet. What does it entail? Does it just mean you could download the maps from Mapbox / Google maps? It says “in web”, does that mean they are only available while connected to the internet or only on a PC / phone? Don’t know what it means in detail, but you get the maps for planning in the Suunto App (different layers (summer, winter, satellite, outdoor, etc), but all based on Mapbox afaik. And then the Vertical has maps on the watch. “Bearing navigation”: How come it’s not available on the Vertical? Seems like a pretty easy to implement feature, while also being very crucial for navigating. The comparison page lists it as not included, but then again, this other suunto support page lists it as a feature of the Vertical model? Bearing navigation is available in Vertical “Setup intervals”: Looks like this is a feature that you can only use “on watch” with the Vertical? This seems impractical. Im guessing you can still make interval training plans using the suunto app? Yes. There is a simple interval screen on the watch and pre planned trainings plans from the App synced to the watch. Same functionality in both models. The whole “speed and distance” section (cadence based speed and distance, GPS speed and distance, chrono, foot POD support etc.) This is surely a mistake, There is no way the Vertical model has none of these. Is it all the same as the peak pro? Yes. All the same. Recovery time daily view: One has a checkmark, the other has “on watch”. Does this mean the peak pro only has it in the app, and the Vertical has it on the watch as well. Or does the vertical only show it on the watch? Also the same with both watches. Recovery is shown on the watch and synced to the app. On this part of your site you list products that are compatible with your partner “Trainingpeaks”, but the 9 peak pro and the vertical are both absent from that list, even though they are both in the suuntoPlus program. Does that mean you can only access parts of the suuntoplus partnerships and if so, is there a list somewhere? The Suunto+ TrainingPeaks screen is there to be selected from the S+ selection. It works on both watches. Thanks in advance for the response and best regards, [name] Cheers!
  • SV GPS accuracy

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    Brad_OlwinB
    @duffman19 said in SV GPS accuracy: @Brad_Olwin Yes, I know… That was what the comparison was about. Sorry, wasn’t clear from what I read, my mistake.

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