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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Etienne GardeaE Offline
      Etienne Gardea
      last edited by

      Hello, my map of Normandy during trail session sometimes appears and sometime not ? I have download the map on my watch. I don’t understand this bug. Somenone have the same ?

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @Etienne Gardea
        last edited by

        @Etienne-Gardea
        yep, just search this topic for “black map”

        SVTS - 2.50.28
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        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 16 - One UI 8.0
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        Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

        TieutieuT 1 Reply Last reply Reply Quote 0
        • TieutieuT Offline
          Tieutieu Platinum Member @sartoric
          last edited by Tieutieu

          @sartoric said in Suunto Vertical: Bug Collection:

          @Etienne-Gardea
          yep, just search this topic for “black map”

          As @sartoric said, it’s been discussed for a while. The hotfix to come should fix it.
          It’s most likely related to routes sync. Just go to parameters/general/stop the watch. Stop it. Start it. It should solve.

          Suunto’s devices at home :
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          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User
            last edited by

            This morning my watch rebooted during a walk. I was using a custom sports mode. Until recently I’ve used only stock sports modes, decided to customize it a bit. No custom modes for me, I guess 😖

            surfboomerangS 1 Reply Last reply Reply Quote -1
            • surfboomerangS Offline
              surfboomerang @Guest
              last edited by

              @tomasbartko I doubt it’s the custom modes. That is the only mode I use for all my sport profiles and I never had a mid-activity crash on all my Suunto watches

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              EzioAuditoreE ? 2 Replies Last reply Reply Quote 0
              • EzioAuditoreE Offline
                EzioAuditore Gold Members @surfboomerang
                last edited by

                Donwnloading 2.25.64.6205 now 😛

                Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                Suunto Wing

                Ivan De RasisI 1 Reply Last reply Reply Quote 1
                • Ivan De RasisI Offline
                  Ivan De Rasis @EzioAuditore
                  last edited by

                  @Hristijan-Petreski 💯 💯 💯

                  Suunto 9 Baro
                  Suunto Vertical

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @surfboomerang
                    last edited by

                    @surfboomerang I haven’t changed anything else. And it happened for the first time since I got them (16th of May).

                    1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator
                      last edited by

                      So now that we have the hotfix, please report bugs in separate posts, this thread is otherwise difficult to follow.

                      I had zero resets with the hotfix so far, but we all know that perfect software does not exist, so 🙂

                      Watch: Suunto Vertical 2 Titanium Black

                      Blog: isazi's home

                      1 Reply Last reply Reply Quote 5
                      • babychaiB Offline
                        babychai Silver Members @isazi
                        last edited by

                        @isazi FYI, yesterday i saw my previous downloaded map on my SA are missing after Hotfix updated. so i re-download Malaysia map again.
                        Just now i open the Map just to see the map without doing any navigation/activity and i saw got the Contour Line already. So great.
                        Anyway, thanks for your assistance ^_^

                        Suunto Vertical Black Ruby (S/S)
                        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                        Suunto 9 Peak All Black
                        Suunto Spartan Trainer Wrist HR (Black)

                        isaziI 1 Reply Last reply Reply Quote 3
                        • seanvkS Offline
                          seanvk @Guest
                          last edited by

                          @tomasbartko A similar approach. An alternative is to reduce the lag.

                          Suunto Race Titanium
                          Suunto Vertical Titanium
                          Suunto 9 Peak Pro Forest Green
                          Suunto 9 Peak Moss Gray

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                          • isaziI Offline
                            isazi Moderator @babychai
                            last edited by

                            @babychai I am glad that you have contour lines now, but the update should not delete maps. Did you have any error after the update?

                            Watch: Suunto Vertical 2 Titanium Black

                            Blog: isazi's home

                            gone troppoG babychaiB 2 Replies Last reply Reply Quote 0
                            • gone troppoG Offline
                              gone troppo Bronze Member @isazi
                              last edited by

                              Damn I hope this update doesn’t delete maps because my map of Queensland Australia took almost 10 hours to download. If it deletes it can stay deleted I won’t be downloading it again

                              Mitch9M 1 Reply Last reply Reply Quote 0
                              • Mitch9M Offline
                                Mitch9 Silver Members @gone troppo
                                last edited by

                                @gone-troppo said in Suunto Vertical: Bug Collection:

                                Damn I hope this update doesn’t delete maps because my map of Queensland Australia took almost 10 hours to download. If it deletes it can stay deleted I won’t be downloading it again

                                My maps are still there after the update.

                                Watch: Suunto Vertical Titanium Solar (Sand)
                                SA: Android (beta)
                                HRS: Polar H10

                                1 Reply Last reply Reply Quote 0
                                • babychaiB Offline
                                  babychai Silver Members @isazi
                                  last edited by

                                  @isazi i saw the Malaysia map are not in SA after i updated Hotfix. i feel strange too.
                                  Previously i only need to download 1 time for Malaysia map but this time Malaysia map has break into 16 state map so this time i need to download 16 times for each state map.
                                  So far so good no error yet but i’m happy now got contour lines 🤗

                                  Suunto Vertical Black Ruby (S/S)
                                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                  Suunto 9 Peak All Black
                                  Suunto Spartan Trainer Wrist HR (Black)

                                  isaziI 1 Reply Last reply Reply Quote 1
                                  • isaziI Offline
                                    isazi Moderator @babychai
                                    last edited by

                                    @babychai so maybe they updated the Malaysia map after we reported it was missing contour lines 🙂

                                    Watch: Suunto Vertical 2 Titanium Black

                                    Blog: isazi's home

                                    babychaiB 1 Reply Last reply Reply Quote 0
                                    • babychaiB Offline
                                      babychai Silver Members @isazi
                                      last edited by

                                      @isazi awesome, thanks. So this improvement should be one of the Map UI improvements ☺️

                                      Suunto Vertical Black Ruby (S/S)
                                      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                      Suunto 9 Peak All Black
                                      Suunto Spartan Trainer Wrist HR (Black)

                                      1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        Jugger
                                        last edited by

                                        My Vertical is showing really short sleeping times. I did soft reset last saturday because of black map. Maps were fixed but after that I get maybe 3-5 hours of sleep on summary though I sleep approx. 8 hours. I also installed new hotfix when it was published but it has no effect. I copied settings from S9PP and it never showed this kind of behavior. Should I wait for new FW update or try soft reset? Sleeptimes are set 23.35 - 9.00. DND is off. IMG_7524.png

                                        Suunto Vertical Titanium Forest
                                        Suunto Vertical 2 Titanium Sage

                                        Dimitrios KanellopoulosD gone troppoG 2 Replies Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Jugger
                                          last edited by

                                          @Jugger it needs 1 week to calibrate

                                          Community Manager / Admin @Suunto
                                          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                          J gone troppoG 2 Replies Last reply Reply Quote 1
                                          • J Offline
                                            Jugger @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos Thanks! It was working well after I got it so I got worried there was some problem with FW or SW. I’ll keep using it and see what happens.

                                            Suunto Vertical Titanium Forest
                                            Suunto Vertical 2 Titanium Sage

                                            1 Reply Last reply Reply Quote -1

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