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Suunto Vertical: Bug Collection

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  • S Offline
    sartoric Moderator @Etienne Gardea
    last edited by 19 Jun 2023, 13:11

    @Etienne-Gardea
    yep, just search this topic for “black map”

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    T 1 Reply Last reply 19 Jun 2023, 13:50 Reply Quote 0
    • T Offline
      Tieutieu Platinum Member @sartoric
      last edited by Tieutieu 19 Jun 2023, 13:50

      @sartoric said in Suunto Vertical: Bug Collection:

      @Etienne-Gardea
      yep, just search this topic for “black map”

      As @sartoric said, it’s been discussed for a while. The hotfix to come should fix it.
      It’s most likely related to routes sync. Just go to parameters/general/stop the watch. Stop it. Start it. It should solve.

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      • ? Offline
        A Former User
        last edited by 20 Jun 2023, 06:50

        This morning my watch rebooted during a walk. I was using a custom sports mode. Until recently I’ve used only stock sports modes, decided to customize it a bit. No custom modes for me, I guess 😖

        S 1 Reply Last reply 20 Jun 2023, 07:09 Reply Quote -1
        • S Offline
          surfboomerang @Guest
          last edited by 20 Jun 2023, 07:09

          @tomasbartko I doubt it’s the custom modes. That is the only mode I use for all my sport profiles and I never had a mid-activity crash on all my Suunto watches

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          E ? 2 Replies Last reply 20 Jun 2023, 07:24 Reply Quote 0
          • E Offline
            EzioAuditore Gold Members @surfboomerang
            last edited by 20 Jun 2023, 07:24

            Donwnloading 2.25.64.6205 now 😛

            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
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            I 1 Reply Last reply 20 Jun 2023, 07:25 Reply Quote 1
            • I Offline
              Ivan De Rasis @EzioAuditore
              last edited by 20 Jun 2023, 07:25

              @Hristijan-Petreski 💯 💯 💯

              Suunto 9 Baro
              Suunto Vertical

              1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @surfboomerang
                last edited by 20 Jun 2023, 07:32

                @surfboomerang I haven’t changed anything else. And it happened for the first time since I got them (16th of May).

                1 Reply Last reply Reply Quote 0
                • I Offline
                  isazi Moderator
                  last edited by 20 Jun 2023, 09:12

                  So now that we have the hotfix, please report bugs in separate posts, this thread is otherwise difficult to follow.

                  I had zero resets with the hotfix so far, but we all know that perfect software does not exist, so 🙂

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 5
                  • B Offline
                    babychai Silver Members @isazi
                    last edited by 21 Jun 2023, 04:52

                    @isazi FYI, yesterday i saw my previous downloaded map on my SA are missing after Hotfix updated. so i re-download Malaysia map again.
                    Just now i open the Map just to see the map without doing any navigation/activity and i saw got the Contour Line already. So great.
                    Anyway, thanks for your assistance ^_^

                    Suunto Vertical Black Ruby (S/S)
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                    Suunto 9 Peak All Black
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                    I 1 Reply Last reply 21 Jun 2023, 08:14 Reply Quote 3
                    • S Offline
                      seanvk @Guest
                      last edited by 21 Jun 2023, 06:47

                      @tomasbartko A similar approach. An alternative is to reduce the lag.

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                      • I Offline
                        isazi Moderator @babychai
                        last edited by 21 Jun 2023, 08:14

                        @babychai I am glad that you have contour lines now, but the update should not delete maps. Did you have any error after the update?

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        G B 2 Replies Last reply 21 Jun 2023, 09:22 Reply Quote 0
                        • G Offline
                          gone troppo Bronze Member @isazi
                          last edited by 21 Jun 2023, 09:22

                          Damn I hope this update doesn’t delete maps because my map of Queensland Australia took almost 10 hours to download. If it deletes it can stay deleted I won’t be downloading it again

                          M 1 Reply Last reply 21 Jun 2023, 09:31 Reply Quote 0
                          • M Offline
                            Mitch9 @gone troppo
                            last edited by 21 Jun 2023, 09:31

                            @gone-troppo said in Suunto Vertical: Bug Collection:

                            Damn I hope this update doesn’t delete maps because my map of Queensland Australia took almost 10 hours to download. If it deletes it can stay deleted I won’t be downloading it again

                            My maps are still there after the update.

                            Watch: Suunto Vertical Titanium Solar (Sand)
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                            • B Offline
                              babychai Silver Members @isazi
                              last edited by 21 Jun 2023, 09:46

                              @isazi i saw the Malaysia map are not in SA after i updated Hotfix. i feel strange too.
                              Previously i only need to download 1 time for Malaysia map but this time Malaysia map has break into 16 state map so this time i need to download 16 times for each state map.
                              So far so good no error yet but i’m happy now got contour lines 🤗

                              Suunto Vertical Black Ruby (S/S)
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                              Suunto 9 Peak All Black
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                              I 1 Reply Last reply 21 Jun 2023, 09:51 Reply Quote 1
                              • I Offline
                                isazi Moderator @babychai
                                last edited by 21 Jun 2023, 09:51

                                @babychai so maybe they updated the Malaysia map after we reported it was missing contour lines 🙂

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                B 1 Reply Last reply 21 Jun 2023, 10:37 Reply Quote 0
                                • B Offline
                                  babychai Silver Members @isazi
                                  last edited by 21 Jun 2023, 10:37

                                  @isazi awesome, thanks. So this improvement should be one of the Map UI improvements ☺️

                                  Suunto Vertical Black Ruby (S/S)
                                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
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                                  • J Online
                                    Jugger
                                    last edited by 23 Jun 2023, 07:57

                                    My Vertical is showing really short sleeping times. I did soft reset last saturday because of black map. Maps were fixed but after that I get maybe 3-5 hours of sleep on summary though I sleep approx. 8 hours. I also installed new hotfix when it was published but it has no effect. I copied settings from S9PP and it never showed this kind of behavior. Should I wait for new FW update or try soft reset? Sleeptimes are set 23.35 - 9.00. DND is off. IMG_7524.png

                                    Suunto Vertical Titanium Forest

                                    D G 2 Replies Last reply 23 Jun 2023, 08:22 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @Jugger
                                      last edited by 23 Jun 2023, 08:22

                                      @Jugger it needs 1 week to calibrate

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                                      J G 2 Replies Last reply 23 Jun 2023, 08:29 Reply Quote 1
                                      • J Online
                                        Jugger @Dimitrios Kanellopoulos
                                        last edited by 23 Jun 2023, 08:29

                                        @Dimitrios-Kanellopoulos Thanks! It was working well after I got it so I got worried there was some problem with FW or SW. I’ll keep using it and see what happens.

                                        Suunto Vertical Titanium Forest

                                        1 Reply Last reply Reply Quote -1
                                        • G Offline
                                          gone troppo Bronze Member @Jugger
                                          last edited by 23 Jun 2023, 09:43

                                          @Jugger

                                          Hey mate I get the same, gets it wrong by very short sleep times maybe 60% of the time. I told them in the survey they must allow us to manually edit sleep otherwise all other metrics are useless

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