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    Sensors full of Bubbles, Plastic peels off.

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • A Offline
      AntoniusGaius @GiPFELKiND
      last edited by

      @GiPFELKiND GaPa local?? Nice 🙂 Meine Lieblings Dorf ist Wallgau. Ich war dort mindestens zehnmal mit Kinder, als sie klein waren.

      SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

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      • TieutieuT Online
        Tieutieu Platinum Member @AntoniusGaius
        last edited by

        @AntoniusGaius It really seems to be the protective plastic film…I remember it was like that on my Wife’s s9pp. I also though It was not be be removed at first.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        A 1 Reply Last reply Reply Quote 0
        • A Offline
          AntoniusGaius @Tieutieu
          last edited by

          @Tieutieu Sorry, there is nothing to be removed. See my first experience, there is some kind of clear coat on it. It peeled et the end. You can remove it with sand paper 🙂 I absolutely don’t understand why it this clear coated.

          You have peeled off something from your wife’s 9PP? It is firs time somebody mentioned something like this in this forum. I have second piece of these and there was nothing to be peeled off. Maybe display film I don’t remember.

          I thought that there is something to be peeled off on the first piece till it starts to peel off itself by pieces…

          Anyway thank you for your idea.

          SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

          TieutieuT 1 Reply Last reply Reply Quote 0
          • TieutieuT Online
            Tieutieu Platinum Member @AntoniusGaius
            last edited by Tieutieu

            @AntoniusGaius OK ; strange. Yes I remember I removed a protective film but at first have almost not noticed it.
            Hope it will be fixed.
            As others, My SV or my wife’s S9pp are worn H24, and exposed to everything : hot, cold, rain, sun, swimming pool…and we don’t have any bubbles or think like you have.

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

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            • A Offline
              AntoniusGaius @Tieutieu
              last edited by

              @Tieutieu That’s good to hear, so it is still hope out there for me 🙂

              SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

              A 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User
                last edited by

                I’ve just bought a refurbished unit (coming from an almost dead Suunto Spartan Sport WHR) and after reading this I’m a bit worried… 🤞 🤞 🤞

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Guest
                  last edited by

                  @ankletom do you also have bubbles?
                  If not - why worrying?

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

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                  • ? Offline
                    A Former User @Egika
                    last edited by

                    @Egika I don’t know yet, it should arrive in a few days.

                    sartoricS 1 Reply Last reply Reply Quote 0
                    • sartoricS Offline
                      sartoric Moderator @Guest
                      last edited by sartoric

                      @ankletom
                      Hopefully (almost surely :D) it will be ok, as a new unit, since it’s not used but refurbished.

                      but then, only god knows 😁

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                      • ? Offline
                        A Former User @sartoric
                        last edited by

                        @sartoric said in Sensors full of Bubbles, Plastic peels off.:

                        since it’s not used but refurbished

                        Good to know, after all buying refurbished unit has its reasons 😊

                        P 1 Reply Last reply Reply Quote 0
                        • P Offline
                          pierre545 @Guest
                          last edited by

                          Hi

                          I have the same issue on my Suunto Vertical.
                          I had contact the customer service last week.
                          They said that is a coating issue and I need to ship my watch in order to replace my watch case.

                          My SV is at suunto warehouse since today.
                          I will see in 20 working days.

                          20231101_135332.jpg

                          GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                          • F Offline
                            fv4500 Bronze Member
                            last edited by

                            Hei there! My honeymoon with Suunto is probably over: my fantastic 9PP, bought September this year, is developing the same bubbles + coating peeling off. I won’t bother uploading a picture, it’s exactly the same as posted by others. Thanks for raising the issue by the way 👍 .
                            So, I’m not in the mood for letting go my watch for a month… What would happen if we just let the issue develop completely? I’m trying to leverage on one hand the (minimum) one month without the watch and on the other just live with the issue. Any thoughts? What sensors do we have there? How would readings be affected?
                            Just 2 more cents: like many others, my watch has not been in contact with anything except my skin and my sweat, has been taken care of after each activity with clean, clear water and, well, I can’t imagine any reasonable reason why this would be happening 😢 .
                            Cheers!

                            E GiPFELKiNDG 2 Replies Last reply Reply Quote 2
                            • E Offline
                              Elipsus Silver Members @fv4500
                              last edited by

                              @fv4500 Yo, you should try to send it back, the bubbles will affect the HR reading once they start to be on the sensing area (the squares above and below the LEDS), also for me they irritated my skin because its scratchy

                              F 1 Reply Last reply Reply Quote 0
                              • GiPFELKiNDG Offline
                                GiPFELKiND Silver Members @pierre545
                                last edited by

                                @pierre545 how long you use your vertical since this bubbles make it Scratch?! How long time? 😢

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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                                • GiPFELKiNDG Offline
                                  GiPFELKiND Silver Members @fv4500
                                  last edited by

                                  @fv4500 how long you use your watch until this bubbles are coming? 😢

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  F 2 Replies Last reply Reply Quote 0
                                  • F Offline
                                    fv4500 Bronze Member @GiPFELKiND
                                    last edited by

                                    @GiPFELKiND I wear the watch basically 24/7 (except for charging 20min once a week). Aprox 5 activities per week (including running, hiking, treadmill…), 45min each since I got my 9PP this September. The rest of the watch looks “just unboxed”. Maybe my sweat is like Alien’s xenomorph’s blood… 👽

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                                    • F Offline
                                      fv4500 Bronze Member @Elipsus
                                      last edited by

                                      @Elipsus yeah… I know I should, but it’s hard for me to swallow that I’ll loose the watch for so long… I use the HR strap anyways so I just wanted to leverage the impact of just accepting this. Will see…

                                      E 1 Reply Last reply Reply Quote 1
                                      • F Offline
                                        fv4500 Bronze Member @GiPFELKiND
                                        last edited by

                                        @GiPFELKiND that’s in fact a much better question than I thought: what’s really the point of sending the watch, waiting for a month, hopefully getting it back repaired, only to find out that bubbles are coming up again after just a few weeks… We need to see if there is an actual change in the coating process during manufacturing that makes it more durable.

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                                        • E Offline
                                          Elipsus Silver Members @fv4500
                                          last edited by

                                          @fv4500 I can’t agree more, I had to sent back my watch for 3 weeks in August and it really caused me troubles on my trainings, and I will have to send it back soon.
                                          Do you plan on doing a winter break maybe ? for me i’m going to send it back in January since i know i’m not going to run/train as hard

                                          F 1 Reply Last reply Reply Quote 0
                                          • F Offline
                                            fv4500 Bronze Member @Elipsus
                                            last edited by

                                            @Elipsus Haven’t decided yet… first I would like to understand the impact on readings’ quality if I just keep the watch as it is, and then I would like to have a certain reassurance that there have been improvements in the manufacturing process such that sending the watch makes it worth it and no bubbles come up again. Maybe I’m hoping too high.

                                            TieutieuT 1 Reply Last reply Reply Quote 0
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