Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Sensors full of Bubbles, Plastic peels off.

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    246 Posts 54 Posters 27.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @Egika
      last edited by

      @Egika hey Egika you go inside sauna with the both watches?! Or left the watch Outside from the Sauna? 😜

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      EgikaE 1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @AntoniusGaius
        last edited by

        @AntoniusGaius
        I know it’s a long time waiting. I can only recommend to send it in again before warranty expires.
        I’m sure Suunto doesn’t want low quality products in the market.

        I’m crossing fingers for you 🤞

        living sideways

        A 1 Reply Last reply Reply Quote 1
        • A Offline
          AntoniusGaius @freeheeler
          last edited by

          @freeheeler Thank you, I will definitely do that. My watch is only three months after purchase (one month repair is not calculated to warranty period) so I have enough time. I’m afraid that bubbles must be more visible to be able to set is again as dispute. Will check all forums and experiences of other users with this. I like S Race a lot as a possible replace but… My loyalty is very disturbed. I don’t want to be disappointed again. My Ambit3 Peak Sapphire works still OK after 7 years of heavy use. I don’t understand why my last experience is so different.

          SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

          Mff73M 1 Reply Last reply Reply Quote 1
          • EgikaE Offline
            Egika Platinum Member @GiPFELKiND
            last edited by

            @GiPFELKiND Yes, I go into Sauna wearing the watches. As I say, they only come off for charging.

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            GiPFELKiNDG 1 Reply Last reply Reply Quote 1
            • GiPFELKiNDG Offline
              GiPFELKiND Silver Members @Egika
              last edited by

              @Egika 😍German chat/ Message here?

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              A 1 Reply Last reply Reply Quote 1
              • Mff73M Offline
                Mff73 @AntoniusGaius
                last edited by

                @AntoniusGaius
                aren’t you sure it is not like an additionnal plastic film (like a protective one) on the surface which is causing bubbles ?

                Not easy with just photo, but is there anything which could be peeled ?
                940df923-fb33-4e1b-b75d-9d6a994a6819-image.png

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                A 1 Reply Last reply Reply Quote 0
                • A Offline
                  AntoniusGaius @Mff73
                  last edited by

                  @Mff73 It looks like it but not, there is clear coat. It peels by particles. See my picture of the first defective casing below :-(. It would be nice to just peel off the protective film and to have a nice smooth surface.

                  IMG_3376.JPG

                  SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

                  TieutieuT 1 Reply Last reply Reply Quote 1
                  • A Offline
                    AntoniusGaius @GiPFELKiND
                    last edited by

                    @GiPFELKiND GaPa local?? Nice 🙂 Meine Lieblings Dorf ist Wallgau. Ich war dort mindestens zehnmal mit Kinder, als sie klein waren.

                    SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

                    1 Reply Last reply Reply Quote -1
                    • TieutieuT Online
                      Tieutieu Platinum Member @AntoniusGaius
                      last edited by

                      @AntoniusGaius It really seems to be the protective plastic film…I remember it was like that on my Wife’s s9pp. I also though It was not be be removed at first.

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      A 1 Reply Last reply Reply Quote 0
                      • A Offline
                        AntoniusGaius @Tieutieu
                        last edited by

                        @Tieutieu Sorry, there is nothing to be removed. See my first experience, there is some kind of clear coat on it. It peeled et the end. You can remove it with sand paper 🙂 I absolutely don’t understand why it this clear coated.

                        You have peeled off something from your wife’s 9PP? It is firs time somebody mentioned something like this in this forum. I have second piece of these and there was nothing to be peeled off. Maybe display film I don’t remember.

                        I thought that there is something to be peeled off on the first piece till it starts to peel off itself by pieces…

                        Anyway thank you for your idea.

                        SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

                        TieutieuT 1 Reply Last reply Reply Quote 0
                        • TieutieuT Online
                          Tieutieu Platinum Member @AntoniusGaius
                          last edited by Tieutieu

                          @AntoniusGaius OK ; strange. Yes I remember I removed a protective film but at first have almost not noticed it.
                          Hope it will be fixed.
                          As others, My SV or my wife’s S9pp are worn H24, and exposed to everything : hot, cold, rain, sun, swimming pool…and we don’t have any bubbles or think like you have.

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          A 1 Reply Last reply Reply Quote 0
                          • A Offline
                            AntoniusGaius @Tieutieu
                            last edited by

                            @Tieutieu That’s good to hear, so it is still hope out there for me 🙂

                            SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

                            A 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User
                              last edited by

                              I’ve just bought a refurbished unit (coming from an almost dead Suunto Spartan Sport WHR) and after reading this I’m a bit worried… 🤞 🤞 🤞

                              EgikaE 1 Reply Last reply Reply Quote 0
                              • EgikaE Offline
                                Egika Platinum Member @Guest
                                last edited by

                                @ankletom do you also have bubbles?
                                If not - why worrying?

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                ? 1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @Egika
                                  last edited by

                                  @Egika I don’t know yet, it should arrive in a few days.

                                  sartoricS 1 Reply Last reply Reply Quote 0
                                  • sartoricS Offline
                                    sartoric Moderator @Guest
                                    last edited by sartoric

                                    @ankletom
                                    Hopefully (almost surely :D) it will be ok, as a new unit, since it’s not used but refurbished.

                                    but then, only god knows 😁

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 14 - One UI 6.1
                                    Suunto App Android 5.2.5 beta
                                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @sartoric
                                      last edited by

                                      @sartoric said in Sensors full of Bubbles, Plastic peels off.:

                                      since it’s not used but refurbished

                                      Good to know, after all buying refurbished unit has its reasons 😊

                                      P 1 Reply Last reply Reply Quote 0
                                      • P Offline
                                        pierre545 @Guest
                                        last edited by

                                        Hi

                                        I have the same issue on my Suunto Vertical.
                                        I had contact the customer service last week.
                                        They said that is a coating issue and I need to ship my watch in order to replace my watch case.

                                        My SV is at suunto warehouse since today.
                                        I will see in 20 working days.

                                        20231101_135332.jpg

                                        GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                                        • F Offline
                                          fv4500 Bronze Member
                                          last edited by

                                          Hei there! My honeymoon with Suunto is probably over: my fantastic 9PP, bought September this year, is developing the same bubbles + coating peeling off. I won’t bother uploading a picture, it’s exactly the same as posted by others. Thanks for raising the issue by the way 👍 .
                                          So, I’m not in the mood for letting go my watch for a month… What would happen if we just let the issue develop completely? I’m trying to leverage on one hand the (minimum) one month without the watch and on the other just live with the issue. Any thoughts? What sensors do we have there? How would readings be affected?
                                          Just 2 more cents: like many others, my watch has not been in contact with anything except my skin and my sweat, has been taken care of after each activity with clean, clear water and, well, I can’t imagine any reasonable reason why this would be happening 😢 .
                                          Cheers!

                                          E GiPFELKiNDG 2 Replies Last reply Reply Quote 2
                                          • E Offline
                                            Elipsus Silver Members @fv4500
                                            last edited by

                                            @fv4500 Yo, you should try to send it back, the bubbles will affect the HR reading once they start to be on the sensing area (the squares above and below the LEDS), also for me they irritated my skin because its scratchy

                                            F 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy