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uncomplete track during activity

Scheduled Pinned Locked Moved Suunto Race
racenavigationtrackdisplayissue
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  • I Online
    isazi Moderator @ortles
    last edited by 25 Mar 2024, 21:35

    @ortles I agree, this is something that needs to be fixed, we have reported it a while ago and also inquired recently (when getting closer to release) to know if it was fixed or not.
    Unfortunately, I think this requires some work that affects the inner workings of how the activity is recorded, in fact remember that only recently the watches with large memory got the capacity to record long (hundred hours) activities, so I hope to see this fixed in the Q2 release (if it comes, the future is not for us to know).

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    B 1 Reply Last reply 26 Mar 2024, 00:53 Reply Quote 2
    • B Offline
      babychai Silver Members @isazi
      last edited by 26 Mar 2024, 00:53

      @isazi thanks for the update. because of the safety, i hope Suunto will release new firmware update ASAP/immediately once this bug has been fixed without waiting until Q2, Q3 etc

      Suunto Vertical Black Ruby (S/S)
      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
      Suunto 9 Peak All Black
      Suunto Spartan Trainer Wrist HR (Black)

      I O 2 Replies Last reply 26 Mar 2024, 08:43 Reply Quote 2
      • I Online
        isazi Moderator @babychai
        last edited by 26 Mar 2024, 08:43

        @babychai all I can see is that fixing this bug was planned for Q1, so this update, but I guess there was not enough time.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        O 1 Reply Last reply 28 Mar 2024, 08:23 Reply Quote 2
        • O Offline
          ortles Silver Members @isazi
          last edited by 28 Mar 2024, 08:23

          @isazi said in uncomplete track during activity:

          @babychai all I can see is that fixing this bug was planned for Q1, so this update, but I guess there was not enough time.

          Thanks for the insights! Good to hear they are working on it.

          Instead of fixing the breadcrumb line another good - or even better - solution could be to offer an explicit track back option in the navigation menue (i. e. the recorded track is taken as a new track and is just followed back - ambit peak 3 had that option).

          I am not a software engineer - but is it that difficult considering the fact, that the track itself is recorded correctly? The recorded data just has to be taken and followed the other way around…

          S 1 Reply Last reply 28 Mar 2024, 10:41 Reply Quote 3
          • O Offline
            ortles Silver Members @babychai
            last edited by 28 Mar 2024, 08:28

            @babychai

            I definitely agree with you, they should do an instant update without waiting any longer when the problem is fixed.

            Having the possibility to follow your track back for an outdoor gps watch is like showing the correct time - this should work correctly anytime and under any circumstances.

            ? 1 Reply Last reply 28 Mar 2024, 08:31 Reply Quote 4
            • ? Offline
              A Former User @ortles
              last edited by 28 Mar 2024, 08:31

              @ortles said in uncomplete track during activity:

              they should do an instant update without waiting any longer when the problem is fixed

              👍 🤞

              1 Reply Last reply Reply Quote 0
              • S Offline
                skitouring @ortles
                last edited by 28 Mar 2024, 10:41

                @ortles

                I fully agree.
                Being able to follow your track back is the main reason I bought an expensive GPS watch. It’s a safety tool, especially for mountain activities such as ski-touring (spring season on glacier has just started)

                The track back option existed on old suunto watches (traverse, ambit …) and has disappeared on Race, Vertical, and even 9 peak, replaced by the beadcrumb line.

                I don’t know for how long Suunto has been aware of this bug, but I guess at least for 6 months.

                If it’s complicated to fix the breadcrumb, they should at least provide a back-up solution with the track back option they do have in their old catalog.

                I have a 6 days ski touring trip planned in 2 weeks, I will have to bring my old Suunto traverse, and it is a major disappointment.

                This bug has been happening on every ski tourng activity I had, including for rather short activities (4-5 hours), not for record long activities !!

                This is totally unaccpetable for a premium “adventure outdoor watch”.

                B O 2 Replies Last reply 28 Mar 2024, 11:19 Reply Quote 2
                • B Offline
                  babychai Silver Members @skitouring
                  last edited by 28 Mar 2024, 11:19

                  @skitouring for my case, track disappeared is not always happen but not sure what trigger it to happen no matter short or long activities. currently i wearing my S9P as a backup.

                  Suunto Vertical Black Ruby (S/S)
                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                  Suunto 9 Peak All Black
                  Suunto Spartan Trainer Wrist HR (Black)

                  1 Reply Last reply Reply Quote 0
                  • G gizmo referenced this topic on 29 Mar 2024, 08:35
                  • A Offline
                    Antoine Bronze Member @Brad_Olwin
                    last edited by Antoine 29 Mar 2024, 09:09

                    @Brad_Olwin does it happen always ? Or just sometimes ? In which case?
                    (I have a SV)
                    Thanks

                    Watch: Suunto vertical solar

                    B 1 Reply Last reply 29 Mar 2024, 11:57 Reply Quote 0
                    • B Offline
                      Brad_Olwin Moderator @Antoine
                      last edited by 29 Mar 2024, 11:57

                      @Antoine it will happen on long activities.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      1 Reply Last reply Reply Quote 0
                      • O Offline
                        ortles Silver Members @skitouring
                        last edited by ortles 29 Mar 2024, 12:45

                        @skitouring said in uncomplete track during activity:

                        This bug has been happening on every ski tourng activity I had, including for rather short activities (4-5 hours), not for record long activities !!

                        This is totally unaccpetable for a premium “adventure outdoor watch”.

                        Double underline that! It happens on every tour, long or short it doesn‘t matter.

                        The ambit peak 3 was a good piece of hardware, reliable in every situation, never experienced any bugs in 8+ years I used it.

                        The reasons to switch to vertical were
                        — much longer battery life (relevant esp. for multi day trips)
                        — possibility to sync routes directly via mobile
                        — maps (nice, but the least important feature of the three)

                        I thought that of course the vertical could do everything the ambit could do and had some additional features. I was very dissapointed that a vital feature like track back is missing. If the clouds are moving in in the mountains (and this cam go really fast!), this feature can be worth a ton of gold.

                        (Besides that, since the last update I cannot connect my watch any more so that it’s completely useless - but that‘s a different topic).

                        It seems to me that, as a marketing strategy, sunnto is more focussed on lifestyle features inspired by apple watch & co. Vertical could be a good watch, but right now is a total dissapointment to me. I wouldn‘t have bought it if I had known before that there are so many bugs.

                        ? B 2 Replies Last reply 29 Mar 2024, 12:49 Reply Quote 3
                        • ? Offline
                          A Former User @ortles
                          last edited by A Former User 29 Mar 2024, 12:49

                          @ortles said in uncomplete track during activity:

                          I thought that of course the vertical could do everything the ambit could do and had some additional features. I was very dissapointed that a vital feature like track back is missing. If the clouds are moving in in the mountains (and this cam go really fast!), this feature can be worth a ton of gold.

                          what’s wrong with breadcrumb? I miss the point
                          sure ambit 3 peak has been a loyal mate!

                          O M 2 Replies Last reply 29 Mar 2024, 12:56 Reply Quote 0
                          • O Offline
                            ortles Silver Members @Guest
                            last edited by 29 Mar 2024, 12:56

                            @cjanevate Breadcrumb doesn‘t work correctly - the first half of the line disappears. So you cannot rely on it. That‘s what this topic is about (see the first entrys if you want)…

                            ? 1 Reply Last reply 29 Mar 2024, 13:24 Reply Quote 1
                            • M Offline
                              Mff73 @Guest
                              last edited by 29 Mar 2024, 12:59

                              @cjanevate said in uncomplete track during activity:

                              what’s wrong with breadcrumb? I miss the point

                              in one sentence, a bug is identified, known by suunto, and not yet fixed in the recent update. How could you have missed the point 🙂 it is written in all messages.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              ? 1 Reply Last reply 29 Mar 2024, 13:12 Reply Quote 1
                              • B Offline
                                Brad_Olwin Moderator @ortles
                                last edited by 29 Mar 2024, 13:01

                                @ortles The loss of breadcrumb issue iswell discussed and not necessary to beat to death. Suunto is working on a fix and I suspect it is not simple.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                O A G 3 Replies Last reply 29 Mar 2024, 13:22 Reply Quote 0
                                • ? Offline
                                  A Former User @Mff73
                                  last edited by 29 Mar 2024, 13:12

                                  @Mff73 ahem, I misread the post and was thinking about something else 😕

                                  1 Reply Last reply Reply Quote 1
                                  • O Offline
                                    ortles Silver Members @Brad_Olwin
                                    last edited by ortles 29 Mar 2024, 13:22

                                    @Brad_Olwin

                                    I am sure they know what they are doing. And I believe that it is not simple. That is where the idea comes from to offer an explicit track back option if this is may be easier to implement.

                                    And I think it‘s OK to express that it is not the best situation that vertical is on the market since 05/23 and the option is still missing. That‘s how I see it and I am not alone with that.

                                    But you are right, the facts are known, and we can just wait and see or look for different solutions or whatever. If they are working on it and they will find a solution for that, this would be the best case.

                                    1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @ortles
                                      last edited by 29 Mar 2024, 13:24

                                      @ortles sure, sorry I was thinking about something else!!!

                                      1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        Antoine Bronze Member @Brad_Olwin
                                        last edited by 29 Mar 2024, 13:27

                                        @Brad_Olwin according to the previous post, it seems that the recording in Suunto App is not impacted ? The whole trace is visible in Suunto App. That’s right?

                                        Watch: Suunto vertical solar

                                        I M 2 Replies Last reply 29 Mar 2024, 13:36 Reply Quote 0
                                        • I Online
                                          isazi Moderator @Antoine
                                          last edited by 29 Mar 2024, 13:36

                                          @Antoine yes, it is only in the map screen on the watch during activity. The full track is recorded and available in the app.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

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