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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • jjpazJ Offline
      jjpaz Bronze Member @plopes73
      last edited by

      @plopes73 I’ve noticed that vibrations are shorter and lighter (auto laps) but nor really deactivated, did you notice that?

      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

      plopes73P 1 Reply Last reply Reply Quote 0
      • cosme.costaC Offline
        cosme.costa @plopes73
        last edited by

        @plopes73 I also noticed this, I guess is a “battery saving” feature, but as you said with 20% you still have battery for several days, I would like this activated under 10% or something similar.

        1 Reply Last reply Reply Quote 4
        • plopes73P Offline
          plopes73 @jjpaz
          last edited by

          @jjpaz no, on my watch vibration are totally disabled under 20% , except for notifications if I recall . As soon as I get under 20% I’ll test it again.


          S9 Peak 2.18.18
          Vertical
          Android 10
          Suunto App 4.45.5

          freeheelerF 1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @plopes73
            last edited by

            @plopes73
            it is a known issue. I am always surprised myself when this happens, because it happens so rarely 😂
            I have noticed that I don’t look at battery life estimation and on charge level… the missing vibration tells me it’s about time to charge in 3-5 days 😉

            living sideways

            1 Reply Last reply Reply Quote 2
            • D Offline
              dzembronja @jjpaz
              last edited by

              @jjpaz Hello, I have lost this widget, where can I find this recovery widget? and problems with maps location Ukraine

              1 Reply Last reply Reply Quote 0
              • thanasisT Offline
                thanasis Bronze Member
                last edited by

                i have a strange new “problem” lately of minor importance though:

                the oHR is turning on at random times while i have turned it off . The difference to the previous situation is that I enabled the widget for Blood oxygen (and its metrics)

                I don’t really mind about the oxygen because it typically gives erroneous valus of no interest to me but for some reason i tend to relate those two things

                thanasisT 1 Reply Last reply Reply Quote 0
                • Martin VrskaM Offline
                  Martin Vrska @trailcafe
                  last edited by Martin Vrska

                  @trailcafe Hello. Lately I’ve had this error: the media player seems to be greyed out, music is playing, even the track titles are changing, but it’s not controllable with the watch. I’ve tried powering the watch off/on, doing a soft reset, removing and basically adding the “media control” option, but nothing helps. Does anyone have any idea how to fix this? This error appeared long after the last SW update.DSC_0508.JPG

                  Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                  Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                  Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                  Sony Xperia 10 III - Android 13
                  Suunto App 4.100.12 beta

                  Todd DanielczykT 1 Reply Last reply Reply Quote 1
                  • Todd DanielczykT Offline
                    Todd Danielczyk Gold Members @Martin Vrska
                    last edited by

                    @Martin-Vrska I have the same; where it does not allow you to control the media from the touch screen. It will also hang up or not switch between various media platforms (music, podcasts, etc.) that are both native and added to my Android phone.

                    Martin VrskaM 1 Reply Last reply Reply Quote 1
                    • Martin VrskaM Offline
                      Martin Vrska @Todd Danielczyk
                      last edited by

                      @Todd-Danielczyk Thanks for your response. I just don’t understand why this is happening for no apparent reason - as we have already stated - I have been observing this for the past week.

                      Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                      Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                      Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                      Sony Xperia 10 III - Android 13
                      Suunto App 4.100.12 beta

                      Todd DanielczykT 1 Reply Last reply Reply Quote 1
                      • Todd DanielczykT Offline
                        Todd Danielczyk Gold Members @Martin Vrska
                        last edited by

                        @Martin-Vrska I didn’t see it grey out on previous firmware but have seen it on 2.33.14.

                        The switching from media players (in my case Oto Music, Podcast Republic on Android) has been there since I’ve owned the Vertical. That and the media countdown timer not refreshing when replaying a track is something I have also seen.

                        Martin VrskaM 1 Reply Last reply Reply Quote 1
                        • Martin VrskaM Offline
                          Martin Vrska @Todd Danielczyk
                          last edited by

                          @Todd-Danielczyk Unfortunately - even the update to 2.33.16 beta and resetting the watch, but didn’t help.

                          Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                          Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                          Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                          Sony Xperia 10 III - Android 13
                          Suunto App 4.100.12 beta

                          S 1 Reply Last reply Reply Quote 0
                          • S Offline
                            Shrek3k @Martin Vrska
                            last edited by Shrek3k

                            I am quite annoyed, as my Vertical crashed / froze in the map view in the middle of an activity, after 4,6km of planned short 6,5km-Oslo-city run.
                            After a restart the run was synchronized … at least the part until the Vertical froze.
                            What was active/activated:

                            • the route
                            • map view
                            • external HR-monitor (Wahoo Tickr Fit … as usual)
                            • Burner-App

                            Anything special? Not really, usual weather, changed the size of map once (shortly afterwards it froze)!
                            PXL_20240528_162123733.MP~2.jpg

                            using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                            OS - Android 15/Pixel Pro 7

                            isaziI babychaiB 2 Replies Last reply Reply Quote 0
                            • thanasisT Offline
                              thanasis Bronze Member
                              last edited by

                              The tones and vibration seem not correct . Setting the tones as to vibration the watch still rings on notifications

                              1 Reply Last reply Reply Quote 0
                              • isaziI Online
                                isazi Moderator @Shrek3k
                                last edited by

                                @Shrek3k did you send logs after the event?

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                S 1 Reply Last reply Reply Quote 0
                                • thanasisT Offline
                                  thanasis Bronze Member @thanasis
                                  last edited by thanasis

                                  @thanasis
                                  Today I observed the oHR while at rest to start increasing to 150+… while the actual Hr was around 80-82 (measured via a medical device)
                                  I changed it to various positions without any success

                                  I had to turn off the switch and the turn oHR measurements and the watch started 85-86 (normalish values )

                                  Never have I observed such a strange behaviour before

                                  1 Reply Last reply Reply Quote 0
                                  • babychaiB Offline
                                    babychai Silver Members @Shrek3k
                                    last edited by

                                    @Shrek3k
                                    happened to me twice this year during hiking activity. Froze in the map view. So i need to do soft reset. After synchronized the ascent and descent value in SA is show zero. I didn’t turn on any Suunto+

                                    Suunto Vertical Black Ruby (S/S)
                                    S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                    Suunto 9 Peak All Black
                                    Suunto Spartan Trainer Wrist HR (Black)

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      Shrek3k @isazi
                                      last edited by

                                      @isazi unfortunately not. As I have no fully accessible computer with me I could not create the log-file … I will check when I am at home today what I can export before doing the next activity tonight. Depending on the result I will send the log and the fit-file to support.

                                      using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                      OS - Android 15/Pixel Pro 7

                                      isaziI 1 Reply Last reply Reply Quote 0
                                      • isaziI Online
                                        isazi Moderator @Shrek3k
                                        last edited by

                                        @Shrek3k logs are sent via the app, not a computer. But it is probably too late at this point, the log file is overwritten more or less every 24 hours as far as I know.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        S 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          Shrek3k @isazi
                                          last edited by

                                          @isazi OK. I searched for a description how to create log-files, as I could not find the option in the app, and found a description in the lounge, which mentioned the computer. I will check and search, and will be prepared the next time … (Although another crash might create more intense reactions 😇 )

                                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                          OS - Android 15/Pixel Pro 7

                                          isaziI 1 Reply Last reply Reply Quote 0
                                          • isaziI Online
                                            isazi Moderator @Shrek3k
                                            last edited by

                                            @Shrek3k currently sending logs is in “Settings”, then all way to the bottom of that screen.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            M 1 Reply Last reply Reply Quote 0
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