Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    ZoneSense data didn’t appear

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
    16 Posts 9 Posters 1.4k Views 11 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • enriqueescomsE Offline
      enriqueescoms @SuperFlo75
      last edited by enriqueescoms

      @SuperFlo75 …yep, the same thing has happened to me.

      So far, out of 6 activities with data on the watch, 4 are good in the app (3 mountain biking and 1 paddel tennis) and 2 activities are bad (1 trail running with no data and 1 running with only partial data). So I’m still trying to find an error pattern.

      By the way, to find out if the heart rate belt works during exercise: you can take off the watch for a moment and check that the heart rate is still being recorded ✊ 😳

      Suunto 9 Peak Pro (all black version)

      S SuperFlo75S thanasisT 3 Replies Last reply Reply Quote 0
      • S Offline
        Shrek3k @enriqueescoms
        last edited by

        @enriqueescoms … and the green light, don’t forget the green light under the watch 😉

        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
        OS - Android 15/Pixel Pro 7

        1 Reply Last reply Reply Quote 3
        • SuperFlo75S Offline
          SuperFlo75 Silver Members Bronze Member @enriqueescoms
          last edited by

          @enriqueescoms I used a custom made sport mode with trail running as basis… for my runs without data. The one activity with data was on the base of hiking. Perhaps the trail running is the reason of the missing data?

          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
          Suunto Wing
          Suunto 9 Peak Pro Titanium (owns my wife now)
          Suunto Spartan Ultra
          SA iOS 2.43.0 (18473)
          Instagram @superflo75

          1 Reply Last reply Reply Quote 1
          • thanasisT Offline
            thanasis Bronze Member @enriqueescoms
            last edited by

            No data on Suunto app today also for me .

            Running with polar h10, the watch showed the data as it should but after synching the Suunto app has nothing

            1 Reply Last reply Reply Quote 2
            • chee ee jordan loC Offline
              chee ee jordan lo
              last edited by

              For 3 runs and no zone sense data appears in app even when working on watch. I’ve tried resetting and restarting and updating everything and still no luck. I give up. Suunto support also doesn’t know why. My old exercises (before zonesense release) with the belt have zonesense in analysis but the newest exercises since the feature releases don’t have zonesense in the app.

              Suunto 9 peak pro
              Decathlon hrm belt

              1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73
                last edited by

                Are you all guys (with problems) using iOS?
                And it looks more a smartphone app issue than a S+ watch app (and this post is in this category).

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                thanasisT 1 Reply Last reply Reply Quote 1
                • thanasisT Offline
                  thanasis Bronze Member @Mff73
                  last edited by

                  @Mff73 said in ZoneSense data didn’t appear:

                  Are you all guys (with problems) using iOS?
                  And it looks more a smartphone app issue than a S+ watch app (and this post is in this category).

                  indeed checking it on my mac it shows the data !!!
                  . so it’s a iOS issue for sure!

                  @Dimitrios-Kanellopoulos can you help ? thanks

                  G 1 Reply Last reply Reply Quote 0
                  • G Offline
                    ggrego @thanasis
                    last edited by

                    Bonjour j’avais le même problème que vous aussi je suis sous iOS version bêta j’ai fait de la montage aujourd’hui aucune donnée zone sens j’ai supprimé l’application bêta et la connexion entre la montre et l’application et je suis repassé à la version normale appairé de nouveau la montre et là les données zone sens ont apparus sur mes 5 derniers activités si ça peut aider bonne journée

                    1 Reply Last reply Reply Quote 0
                    • JosaipluJ Offline
                      Josaiplu Bronze Member
                      last edited by

                      No issues on iOS with beta or standard apps on my side

                      thanasisT 1 Reply Last reply Reply Quote 0
                      • thanasisT Offline
                        thanasis Bronze Member @Josaiplu
                        last edited by thanasis

                        @Josaiplu
                        2.3.8 version 8cc88e38-35e0-417c-82df-749cff3a1771-image.png

                        No option on zonesense

                        e36bf708-3f7c-4316-bb8d-e8599334b670-image.png

                        Moving on MacBook
                        Version 2.38.0(16480)
                        8856f857-6267-4ee5-8e6e-3ca6b7160a3e-image.png

                        1 Reply Last reply Reply Quote 0
                        • JosaipluJ Offline
                          Josaiplu Bronze Member
                          last edited by

                          IMG_9698.jpeg IMG_9699.png

                          And got the same with 2.38.0

                          G 1 Reply Last reply Reply Quote 0
                          • G Offline
                            ggrego @Josaiplu
                            last edited by

                            @Josaiplu c’est bizarre par moment je n’ai aucune donnée je ferme l’application et je la rouvre 10 minutes plus tard et ça marche !dc7e64d3-d81e-4c9c-9b16-65aafa76db41-image.png

                            JosaipluJ 1 Reply Last reply Reply Quote 0
                            • JosaipluJ Offline
                              Josaiplu Bronze Member @ggrego
                              last edited by

                              @ggrego J ai eu pareil sur une activité, force close de SA et après restart c’était la, mais maintenant j ai plus le soucis du tout et j ai eu ça le jour de la release de ZS

                              1 Reply Last reply Reply Quote 0
                              • First post
                                Last post

                              Suunto Terms | Privacy Policy