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ZoneSense data didn’t appear

Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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  • S Offline
    SuperFlo75 Silver Members Bronze Member @enriqueescoms
    last edited by 27 Sept 2024, 17:53

    @enriqueescoms I used a custom made sport mode with trail running as basis… for my runs without data. The one activity with data was on the base of hiking. Perhaps the trail running is the reason of the missing data?

    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
    Suunto Wing
    Suunto 9 Peak Pro Titanium (owns my wife now)
    Suunto Spartan Ultra
    SA iOS 3.11 (20282)
    Instagram @superflo75

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    • T Offline
      thanasis Bronze Member @enriqueescoms
      last edited by 29 Sept 2024, 07:17

      No data on Suunto app today also for me .

      Running with polar h10, the watch showed the data as it should but after synching the Suunto app has nothing

      1 Reply Last reply Reply Quote 2
      • C Offline
        chee ee jordan lo
        last edited by 29 Sept 2024, 11:09

        For 3 runs and no zone sense data appears in app even when working on watch. I’ve tried resetting and restarting and updating everything and still no luck. I give up. Suunto support also doesn’t know why. My old exercises (before zonesense release) with the belt have zonesense in analysis but the newest exercises since the feature releases don’t have zonesense in the app.

        Suunto 9 peak pro
        Decathlon hrm belt

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        • M Offline
          Mff73
          last edited by 29 Sept 2024, 11:46

          Are you all guys (with problems) using iOS?
          And it looks more a smartphone app issue than a S+ watch app (and this post is in this category).

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          T 1 Reply Last reply 29 Sept 2024, 12:49 Reply Quote 1
          • T Offline
            thanasis Bronze Member @Mff73
            last edited by 29 Sept 2024, 12:49

            @Mff73 said in ZoneSense data didn’t appear:

            Are you all guys (with problems) using iOS?
            And it looks more a smartphone app issue than a S+ watch app (and this post is in this category).

            indeed checking it on my mac it shows the data !!!
            . so it’s a iOS issue for sure!

            @Dimitrios-Kanellopoulos can you help ? thanks

            G 1 Reply Last reply 29 Sept 2024, 13:14 Reply Quote 0
            • G Offline
              ggrego @thanasis
              last edited by 29 Sept 2024, 13:14

              Bonjour j’avais le même problème que vous aussi je suis sous iOS version bêta j’ai fait de la montage aujourd’hui aucune donnée zone sens j’ai supprimé l’application bêta et la connexion entre la montre et l’application et je suis repassé à la version normale appairé de nouveau la montre et là les données zone sens ont apparus sur mes 5 derniers activités si ça peut aider bonne journée

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              • J Offline
                Josaiplu Bronze Member
                last edited by 29 Sept 2024, 14:12

                No issues on iOS with beta or standard apps on my side

                T 1 Reply Last reply 29 Sept 2024, 14:39 Reply Quote 0
                • T Offline
                  thanasis Bronze Member @Josaiplu
                  last edited by thanasis 29 Sept 2024, 14:39

                  @Josaiplu
                  2.3.8 version 8cc88e38-35e0-417c-82df-749cff3a1771-image.png

                  No option on zonesense

                  e36bf708-3f7c-4316-bb8d-e8599334b670-image.png

                  Moving on MacBook
                  Version 2.38.0(16480)
                  8856f857-6267-4ee5-8e6e-3ca6b7160a3e-image.png

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                  • J Offline
                    Josaiplu Bronze Member
                    last edited by 29 Sept 2024, 15:08

                    IMG_9698.jpeg IMG_9699.png

                    And got the same with 2.38.0

                    G 1 Reply Last reply 29 Sept 2024, 15:17 Reply Quote 0
                    • G Offline
                      ggrego @Josaiplu
                      last edited by 29 Sept 2024, 15:17

                      @Josaiplu c’est bizarre par moment je n’ai aucune donnée je ferme l’application et je la rouvre 10 minutes plus tard et ça marche !dc7e64d3-d81e-4c9c-9b16-65aafa76db41-image.png

                      J 1 Reply Last reply 29 Sept 2024, 15:31 Reply Quote 0
                      • J Offline
                        Josaiplu Bronze Member @ggrego
                        last edited by 29 Sept 2024, 15:31

                        @ggrego J ai eu pareil sur une activité, force close de SA et après restart c’était la, mais maintenant j ai plus le soucis du tout et j ai eu ça le jour de la release de ZS

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