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    ZoneSense data didn’t appear

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • S Offline
      Shrek3k @enriqueescoms
      last edited by

      @enriqueescoms … and the green light, don’t forget the green light under the watch 😉

      using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
      OS - Android 15/Pixel Pro 7

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      • SuperFlo75S Offline
        SuperFlo75 Silver Members Bronze Member @enriqueescoms
        last edited by

        @enriqueescoms I used a custom made sport mode with trail running as basis… for my runs without data. The one activity with data was on the base of hiking. Perhaps the trail running is the reason of the missing data?

        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
        Suunto Wing
        Suunto 9 Peak Pro Titanium (owns my wife now)
        Suunto Spartan Ultra
        SA iOS 2.43.0 (18473)
        Instagram @superflo75

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        • thanasisT Do not disturb
          thanasis Bronze Member @enriqueescoms
          last edited by

          No data on Suunto app today also for me .

          Running with polar h10, the watch showed the data as it should but after synching the Suunto app has nothing

          1 Reply Last reply Reply Quote 2
          • chee ee jordan loC Offline
            chee ee jordan lo
            last edited by

            For 3 runs and no zone sense data appears in app even when working on watch. I’ve tried resetting and restarting and updating everything and still no luck. I give up. Suunto support also doesn’t know why. My old exercises (before zonesense release) with the belt have zonesense in analysis but the newest exercises since the feature releases don’t have zonesense in the app.

            Suunto 9 peak pro
            Decathlon hrm belt

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            • Mff73M Offline
              Mff73
              last edited by

              Are you all guys (with problems) using iOS?
              And it looks more a smartphone app issue than a S+ watch app (and this post is in this category).

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              thanasisT 1 Reply Last reply Reply Quote 1
              • thanasisT Do not disturb
                thanasis Bronze Member @Mff73
                last edited by

                @Mff73 said in ZoneSense data didn’t appear:

                Are you all guys (with problems) using iOS?
                And it looks more a smartphone app issue than a S+ watch app (and this post is in this category).

                indeed checking it on my mac it shows the data !!!
                . so it’s a iOS issue for sure!

                @Dimitrios-Kanellopoulos can you help ? thanks

                G 1 Reply Last reply Reply Quote 0
                • G Offline
                  ggrego @thanasis
                  last edited by

                  Bonjour j’avais le même problème que vous aussi je suis sous iOS version bêta j’ai fait de la montage aujourd’hui aucune donnée zone sens j’ai supprimé l’application bêta et la connexion entre la montre et l’application et je suis repassé à la version normale appairé de nouveau la montre et là les données zone sens ont apparus sur mes 5 derniers activités si ça peut aider bonne journée

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                  • JosaipluJ Offline
                    Josaiplu Bronze Member
                    last edited by

                    No issues on iOS with beta or standard apps on my side

                    thanasisT 1 Reply Last reply Reply Quote 0
                    • thanasisT Do not disturb
                      thanasis Bronze Member @Josaiplu
                      last edited by thanasis

                      @Josaiplu
                      2.3.8 version 8cc88e38-35e0-417c-82df-749cff3a1771-image.png

                      No option on zonesense

                      e36bf708-3f7c-4316-bb8d-e8599334b670-image.png

                      Moving on MacBook
                      Version 2.38.0(16480)
                      8856f857-6267-4ee5-8e6e-3ca6b7160a3e-image.png

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                      • JosaipluJ Offline
                        Josaiplu Bronze Member
                        last edited by

                        IMG_9698.jpeg IMG_9699.png

                        And got the same with 2.38.0

                        G 1 Reply Last reply Reply Quote 0
                        • G Offline
                          ggrego @Josaiplu
                          last edited by

                          @Josaiplu c’est bizarre par moment je n’ai aucune donnée je ferme l’application et je la rouvre 10 minutes plus tard et ça marche !dc7e64d3-d81e-4c9c-9b16-65aafa76db41-image.png

                          JosaipluJ 1 Reply Last reply Reply Quote 0
                          • JosaipluJ Offline
                            Josaiplu Bronze Member @ggrego
                            last edited by

                            @ggrego J ai eu pareil sur une activité, force close de SA et après restart c’était la, mais maintenant j ai plus le soucis du tout et j ai eu ça le jour de la release de ZS

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