Black grid issue

[j newby]

I was getting black grid problem this morning. When I adjusted the zoom it went.

[Mff73]

Black grid today (first time ever) during activity (not at 500m+ zooms)
Here :

Reproduced at home and solved after soft reset

[nseslija]

Black grid

44.79960°N
20.40030°E

[nseslija]

Black grid at

44.804054°N
20.409996°E

[nseslija]

Black grid. Again…

44.795893°N
20.388161°E

[Raymond Wang]

Black Grid and Grey Map at
N 35° 19’ 48.509
W 80° 43’ 57.064

[helgonet12]

Grey map at
59°5′17″ N 10°13′11″ Ö

[helgonet12]

Same problem here
59.72518 N
9.35426 E
Grey map only from 500m and up.
Up to 200m it’s working.

[nseslija]

Black grid

44.773411°N 20.369687°E

[inkognito]

Black grid
49.43675°N 18.21395°E
200m zoom and bellow…

[nseslija]

Black grid

44.797716°N 20.399769°E

[nseslija]

Black grid…

44.80489°N
20.37743°E

[OutdoorMan]

I am having issues with maps after the update where in various locations it shows a partial black grid on the map - half of the screen shows the map, half black grid.

I have had also a problem with the navigation itself, where the arrow was not always pointing into the direction, but it was jumping around and couldn’t stabilize. I assume it has something to do with a lot of building being around, but I have been in many such places and never had any issues. In the app the GPS track of the activity is also not very straight, it’s jumping here and there.

Any suggestions on the black grid issue?

Two different locations:

[sartoric]

https://forum.suunto.com/topic/9741/black-grid-issue

[OutdoorMan]

@sartoric ok, I’ll start reporting coordinates. But this is the first time I am seeing this since I own a Suunto watch.

[Audaxjoe]

@OutdoorMan it happened to me with 9b. Only a couple of times so hopefully it will be the same with you.

It has happened a few times since but only when I had not downloaded the map area…

[OutdoorMan]

@Audaxjoe I am not sure what was the trigger now - either when I downloaded map of Czech republic, or the update itself. One of them caused this black grid to appear. I didn’t have issue back then when multiple people were having this issue… so let’s see.

[pavel.samokha]

Merged topics.
If after watch restart the same map loads okay then we now identified one cause and it should be fixed in the next watch firmware update

[cpinky]

@Dimitrios-Kanellopoulos

Black grid at
37.77090
122.45639

[cpinky]

@sartoric

Ive had this happen to me on nearly every single hike/walk that I use the map. Too often for me to share coordinates every time. Considering its been nearly 3 years since this was first reported, what is the main issue?