Another sleepless night with firmware update bright screen at 02:30! When is this going to end?

[Egika]

difficult to help. as I have never seen this.
And as a tester I get updates almost every week…

[Stefano M64]

as a workaround you could turn off the BT of the smartphone during the night

[Dimitrios Kanellopoulos]

@Olaf-Gottschalk this screen is not automatically poping up. The update can happen automatically but this looks more like you went to that screen afaik

[Dimitrios Kanellopoulos]

But I am asking again for you

[Dimitrios Kanellopoulos]

You are right! this happens before the automatic update. I notified the team.

[Olaf Gottschalk]

@Dimitrios-Kanellopoulos what are you talking about?!?
It’s the watch that wakes me up! I cannot understand how seemingly nobody understands my point.

I just opened the Suunto App tonight to send you my log files.

I am NOT talking about the App - I am talking about the stupid watch that wakes me in the middle of the night every single time you push any firmware update.

[Olaf Gottschalk]

@Egika you are lucky or do something else. EVERY time my Race got an update in the past year, it woke me up in the middle of the night. Always.

[Olaf Gottschalk]

@Stefano-M64 how funny. Really funny. I am not stupid… The point auf Auto DND every night is simply to NOT - NEVER get disturbed.
If I had to switch off BT every night by hand, to avoid a once-every-few-months event, I would throw this unit into the bin.
I want to not get disturbed when I use the Auto DND feature without any manual work.

[Elmiuel]

@Olaf-Gottschalk
Olaf, hello, we agree on the DO NOT DISTURB time preference. As a suggestion, I suggest you check the app in the device section, 3 points, about…AUTOMATIC UPDATES and cancel the option.
Could solve the inconvenient night message…

[Ghost]

@Olaf-Gottschalk Maybe nobody so-called understands your point, because when you post on this forum, you’re not addressing your watch — you’re speaking to human beings who deserve respect. Aggressive and disjointed messages that conflate a minor sleep disruption every few months with a full-scale outburst toward whoever interact with you are unlikely to inspire assistance or meaningful dialogue. Just sayin’.

[sartoric]

@Olaf-Gottschalk said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

@Dimitrios-Kanellopoulos what are you talking about?!?
It’s the watch that wakes me up! I cannot understand how seemingly nobody understands my point.

Easy man.
Maybe you’ve missed, misread, or skipped some replies

@Dimitrios-Kanellopoulos said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

You are right! this happens before the automatic update. I notified the team.

[Olaf Gottschalk]

@Ghost gee, what the heck is wrong with you? I don’t let anybody wake me up by buggy software every 3 months or so and get ignored.

I never treat anybody bad how treats me with respect.

[Olaf Gottschalk]

@Elmiuel said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

@Olaf-Gottschalk
Olaf, hello, we agree on the DO NOT DISTURB time preference. As a suggestion, I suggest you check the app in the device section, 3 points, about…AUTOMATIC UPDATES and cancel the option.
Could solve the inconvenient night message…

Thank you, Elmiuel!

Your are the first one to point out I can disable this “feature” to wake me for updates.
Done and hopefully this solves my problem!
Thank you!!!

[Olaf Gottschalk]

@sartoric you’re right. The first answer I saw was that I actively clicked something… Of course, being tired all day, this made me angry. How can something so easy that a watch on DND should never go fully on at night be something that could be misunderstanding.

By the way: I recently received the first answer in dozens of attempts to get help from this annoyance… There is a toggle hidden in “about your decice” on the App that disables automatic updates… That was a really helpful and much appreciated, respectful answer.

Getting told I should shut up and why I even bother getting woken up every few months … Those are not really helpful…

That said, I do hope that at some point a programmer responsible for the little bit of firmware code that starts the question mid-night realizes they shouldn’t do that…

I would very much appreciate an info right after the DND time that there is an update…

[logger]

@Olaf-Gottschalk You didn’t already disable these? So all this repeated ranting was because you didn’t use the correct settings?

[Ghost]

@logger PEBCAK

[Tami999]

Maybe Iam a bit offtop, but i never seen on my watch anything like this on my Vertical. To know if there’s update i need to check forum/Suunto App, or just check if my watch got downloaded update (in options). Never seen on my watch face reminder that there’s new update and I can install or try later. Maybe its only in Race or I turned something off?
Anyway yeah, it could be a bit frustrate to Olaf that it reminds even on ,do not disturb".

[Olaf Gottschalk]

@logger said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

@Olaf-Gottschalk You didn’t already disable these? So all this repeated ranting was because you didn’t use the correct settings?

Lol. What a great show of disrespect is that?
This is the default setting in a place you would never search.
Don’t blame me for stupid UX design and programmers that don’t obey DND mode… Sigh

[Olaf Gottschalk]

@Tami999 I am not sure whether it’s your device or whether it is this setting about automated updates that you find under the overflow menu’s “About the device…” See if you have a toggle there and whether it is on.

But from my experience: don’t turn it on…
I really do hope this fixes my sleep when Suunto rolls out firmware releases…

[Olaf Gottschalk]

@Ghost said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

@logger PEBCAK

Yeah sure. Moderators should kick you out.