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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Brad_OlwinB Online
      Brad_Olwin Moderator @babychai
      last edited by

      @babychai Glad you have this fixed!

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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      • darxmurfD Offline
        darxmurf Platinum Member
        last edited by

        Watch is back from repair center \o/ update in progress

        https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

        TieutieuT 1 Reply Last reply Reply Quote 2
        • TieutieuT Offline
          Tieutieu Platinum Member @darxmurf
          last edited by

          @darxmurf Great : less than a month ! 😉

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          darxmurfD 1 Reply Last reply Reply Quote 0
          • darxmurfD Offline
            darxmurf Platinum Member @Tieutieu
            last edited by

            @Tieutieu yep ✌ ski tour tomorrow to test that 😄

            https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

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            • F Offline
              fedequei
              last edited by

              Hello!
              Since updating my Suunto Vertical to the latest version, I have noticed the following issues:

              1. The Wi-Fi menu stays permanently set to “Off” (as shown in the photo).

              2. IMG_1695.jpg On the new watch faces, especially the Athletics watch face, the data remains frozen and does not update throughout the day. For example, if I set the energy level complication in the bottom left corner, it stays at the same level. The only way to update it is to reset the watch or start an activity.

              I have read that many others are experiencing the same issues. Is there a solution, or do I have to wait for the next update (in about three months)?

              F L 2 Replies Last reply Reply Quote 0
              • B Offline
                bcapde64 @Artus Diver
                last edited by

                @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

                A 1 Reply Last reply Reply Quote 0
                • pcm_smeetsP Offline
                  pcm_smeets
                  last edited by

                  Since some days I don’t get any messages (whatsapp and Snapchat) on my watch. I did a softreset, hardreset. All the trouble shooting from their website. I reïnstalled the suunto app on my phone (Samsung S23). I have the latest updates on my phone, app and watch.
                  But it doesnt work… What can I do?

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                  • A Offline
                    Artus Diver @bcapde64
                    last edited by

                    @bcapde64 said in Suunto Vertical: Bug Collection:

                    @Artus-Diver Hello Artus, i have the same issue. did you solved your problem by going back to the previous firmware?

                    After the second factory reset and no results, I sent the watch to Suunto Service.
                    The service probably performed a hardware reset and it improved a bit, now I can swim with this watch.
                    There is still a problem with recognizing swimming styles. The update did not include style detection, but a lot has changed.
                    My friends have the same feeling.
                    I swim repetitively and it recognized styles more easily on the previous algorithm. The current one is very wrong.
                    In my opinion, the best solution would be to implement the “learning swimming style” algorithm from Suunto Ambit 3 PEAK and everyone would be happy.

                    Suunto Viper
                    Suunto HelO2
                    Suunto Ambit 3 PEAK
                    Suunto 9 Baro Titanium
                    Suunto Vertical

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                    • F Offline
                      fedequei @fedequei
                      last edited by

                      @fedequei Anyone else experiencing the same issue? Do you know when the new firmware will be released?

                      A 1 Reply Last reply Reply Quote 0
                      • A Offline
                        andry_ua @fedequei
                        last edited by

                        the same issue on suunto vertical (last firmware update)

                        1 Reply Last reply Reply Quote 0
                        • L Offline
                          larrybbaker @fedequei
                          last edited by

                          @fedequei My WiFi menu shows Automatic no matter if it is enabled or disabled. If I put the watch in Airplane Mode it then shows off.

                          I do not see the issue with the Athletics watch face it updates through out the day even f I have the watch resting on the table.

                          SV Solar
                          iPhone 16 Pro

                          WlodiPawel 87W 1 Reply Last reply Reply Quote 0
                          • WlodiPawel 87W Offline
                            WlodiPawel 87 @larrybbaker
                            last edited by WlodiPawel 87

                            @larrybbaker same problem on my SV, decided to delay my update from a bad previous updates experiences and here we go again, WiFi does not work and for some reason my Suunto apps starts saving batteries and watch does not get for example weather updates, I need to reopen suunto app manually every now again.
                            I feel more like a Suunto firmware tester, not a user.
                            After hours i decided to perform hard reset, no more option to turn on/ off as it says automatically even when toggle switch is there. So far all is ok apart from the configuration I have to perform now custom watch faces etc… bad experience

                            1 Reply Last reply Reply Quote 1
                            • L Offline
                              localful
                              last edited by

                              I’ve reported this topic before but the GPS accuracy of the SV needs to improved. Recently ran the CPH marathon and did manual splits on the kilometer marker signs. You can see from these images just how much the extra distance SV reports affects the pace the watch shows in a race situation. I know now by heart no to trust my pace and just run about 6 seconds faster to reach my target pace, but still, it is very annoying. Overall distance ended up being 42.95km, which is way more than my friends with Garmins had on the same course. (I did perfect cornering, I know how to corner.)

                              Other topic is that the SA still shows avg HR wrong when viewing automatic splits. True avg HR can be seen from manual splits and you can see where the problem is if you take a look at the second picture…

                              manual splits below

                              photo_2025-05-16_23-37-08.jpg

                              automatic 1k splits below

                              photo_2025-05-16_23-37-08 (2).jpg

                              isaziI 1 Reply Last reply Reply Quote 0
                              • VoiGASV Offline
                                VoiGAS Silver Members
                                last edited by VoiGAS

                                In my opinion the accuracy you reported is great. Very constant and likely you don’t have the perfect line available in the race. For your usecase the snap to route function should help to control your pace better during the race
                                Regarding the HR: Thats really strange and I think it happens in other situations too. Must be a bug in the App 😞

                                Edit: Also I thin that Suunto counts 3D distance and some other 2D. Should not make a big difference during a marathon, but still…


                                Race S
                                Ambit3 Vertical

                                L 1 Reply Last reply Reply Quote 0
                                • L Offline
                                  localful @VoiGAS
                                  last edited by

                                  @VoiGAS I’m personally not satisfied with the deviation in distance/pace, for me 6 seconds per km is too much. The whole point of using these devices is to get useful data to support us in training/racing. If the device is unable to provide said data than what’s the point? 😄

                                  VoiGASV M 2 Replies Last reply Reply Quote 0
                                  • VoiGASV Offline
                                    VoiGAS Silver Members @localful
                                    last edited by

                                    @localful yeah, maybe my expectations are too low.


                                    Race S
                                    Ambit3 Vertical

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                                    • isaziI Offline
                                      isazi Moderator @localful
                                      last edited by

                                      @localful last marathon, few weeks ago, Vertical reported 42.3 km for me

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

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                                      • M Offline
                                        maszop Bronze Member @localful
                                        last edited by

                                        @localful No run will perfectly show the theoretical distance because you always run a little differently. In addition, there are minor GPS inaccuracies.
                                        For GPS accuracy tests, I recommend a bike with a magnetic speed/distance sensor, and not some comparisons with other watches, which are also burdened with similar errors.

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                                        • sorinusS Offline
                                          sorinus
                                          last edited by

                                          I installed 2.40.44 (2025 Q1 Hotfix) and, again, Autolap got turned ON on Basic Running profile (only one that I use). It’s always the same after every update since I got the watch, Autolap turning ON and driving me crazy every 1km until I finish the run and then turning it off again.

                                          Suunto Vertical Ti

                                          A 1 Reply Last reply Reply Quote 1
                                          • A Offline
                                            Artus Diver @sorinus
                                            last edited by

                                            @sorinus said in Suunto Vertical: Bug Collection:

                                            I installed 2.40.44 (2025 Q1 Hotfix) and, again, Autolap got turned ON on Basic Running profile (only one that I use). It’s always the same after every update since I got the watch, Autolap turning ON and driving me crazy every 1km until I finish the run and then turning it off again.

                                            I understand your irritation. I am irritated after each update by turning off the laps (100m) in swimming and turning on the “smiley” feeling, which I turn off every time.

                                            Suunto Viper
                                            Suunto HelO2
                                            Suunto Ambit 3 PEAK
                                            Suunto 9 Baro Titanium
                                            Suunto Vertical

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