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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      Please try to resync. Backend fix is deployed.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      R S RaDeckR 3 Replies Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Jose Luis Fernández Pérez
        last edited by

        @Jose-Luis-Fernández-Pérez nothing Todo

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        P 1 Reply Last reply Reply Quote 1
        • P Offline
          piotr.bdz @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos it works! Thanks for the fix and all the updates!

          1 Reply Last reply Reply Quote 1
          • MILO83M Offline
            MILO83
            last edited by

            My gf’s old activities (Hiking basic, Weather forecast S+ app on) still don’t sync. New activities with the S+ app turned off sync as expected.

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            • R Offline
              rayco989 @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos Now work for me 😊 New activities are synced normally and uploaded to other servers with S+ app. Unfortunately, I deleted the old problematic activities.

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              • T Offline
                Triumph114
                last edited by

                Perfect, it works now 😉 and even an “blocked” activity was sync to relive yesterday evening!
                Many thanks

                T114

                9Peak Pro, 9 Peak, Spartan Ultra , Ambit 3 Vertical, Ambit 2, X10, Yachtsman
                Diving: Vyper Novo with pressure sensor, Vyper Air, Companion

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                • S Offline
                  swisskat @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos
                  I today noticed that a hiking activity is not syncing (recorded on July 11), exactly same error message as mentioned in previous posts. Other activities today synced normally. Resynced devices and uninstalled hr Zone app but activity still will not sync. Seems like the back end fix is not working here? Do you have any othe ideas on what to do? Thanks!

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                  • RaDeckR Offline
                    RaDeck @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos are the old ‘problem’ activities supposed to sync? I’m getting the same error message

                    Suunto 9 Peak Pro Titanium Slate

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @RaDeck
                      last edited by

                      @RaDeck yes. Maybe try an app reinstall.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Toni ST RaDeckR 2 Replies Last reply Reply Quote 0
                      • Toni ST Online
                        Toni S @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos not working in my case, even reinstalling…

                        1 Reply Last reply Reply Quote 1
                        • RaDeckR Offline
                          RaDeck @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos reinstalled the app. Unpaired / repaired and restarted watch. IOS on 18.5 as well as latest v. of App (obviously)

                          Both activities with issue don’t sync. I was using the HR zones S+ at that time

                          Suunto 9 Peak Pro Titanium Slate

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