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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
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    • DRezvoffD Offline
      DRezvoff @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos During the training, the S+ - Manual interval race function was enabled.

      Suunto 9 Peak Pro Titanium
      Suunto Spartan Sport WHR
      Sony Xperia 1, Android 10.

      1 Reply Last reply Reply Quote 0
      • Alpha 156.42A Offline
        Alpha 156.42
        last edited by

        My friend’s S9PP also failed to sync.

        1 Reply Last reply Reply Quote 0
        • Jose Luis Fernández PérezJ Offline
          Jose Luis Fernández Pérez
          last edited by

          Checking the traffic of the app I can see it tries to connect To an invalid url

          POST /events HTTP/1.1
          Host: analytics.sports-tracker.com
          

          The server responds with a

          HTTP/1.1 404 Not Found
          Server: nginx
          

          After that, the sync fails.

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • T Offline
            TrickyDickeyRichard
            last edited by

            I’ve used SuuntoPlus “HR Zones” during two runs, and both of those ended up with corrupted data. I also logged one walk without any active SuuntoPlus features, and that one worked just fine!

            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Please try to resync. Backend fix is deployed.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              R S RaDeckR 3 Replies Last reply Reply Quote 1
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Jose Luis Fernández Pérez
                last edited by

                @Jose-Luis-Fernández-Pérez nothing Todo

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                P 1 Reply Last reply Reply Quote 1
                • P Offline
                  piotr.bdz @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos it works! Thanks for the fix and all the updates!

                  1 Reply Last reply Reply Quote 1
                  • MILO83M Offline
                    MILO83
                    last edited by

                    My gf’s old activities (Hiking basic, Weather forecast S+ app on) still don’t sync. New activities with the S+ app turned off sync as expected.

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      rayco989 @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos Now work for me 😊 New activities are synced normally and uploaded to other servers with S+ app. Unfortunately, I deleted the old problematic activities.

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        Triumph114
                        last edited by

                        Perfect, it works now 😉 and even an “blocked” activity was sync to relive yesterday evening!
                        Many thanks

                        T114

                        9Peak Pro, 9 Peak, Spartan Ultra , Ambit 3 Vertical, Ambit 2, X10, Yachtsman
                        Diving: Vyper Novo with pressure sensor, Vyper Air, Companion

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          swisskat @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos
                          I today noticed that a hiking activity is not syncing (recorded on July 11), exactly same error message as mentioned in previous posts. Other activities today synced normally. Resynced devices and uninstalled hr Zone app but activity still will not sync. Seems like the back end fix is not working here? Do you have any othe ideas on what to do? Thanks!

                          1 Reply Last reply Reply Quote 0
                          • RaDeckR Offline
                            RaDeck @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos are the old ‘problem’ activities supposed to sync? I’m getting the same error message

                            Suunto 9 Peak Pro Titanium Slate

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @RaDeck
                              last edited by

                              @RaDeck yes. Maybe try an app reinstall.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Toni ST RaDeckR 2 Replies Last reply Reply Quote 0
                              • Toni ST Online
                                Toni S @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos not working in my case, even reinstalling…

                                1 Reply Last reply Reply Quote 1
                                • RaDeckR Offline
                                  RaDeck @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos reinstalled the app. Unpaired / repaired and restarted watch. IOS on 18.5 as well as latest v. of App (obviously)

                                  Both activities with issue don’t sync. I was using the HR zones S+ at that time

                                  Suunto 9 Peak Pro Titanium Slate

                                  1 Reply Last reply Reply Quote 0
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