Sync issue - error loading data - sync not fully completed
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@Dimitrios-Kanellopoulos
Sync failure and failure to upload workouts . Intermittent. I updated watch today thinking it would fix the problem with no joy. I deleted app and am running the watch in basic mode until app update. Do you have an idea when that will happen? Thank you -
@Dimitrios-Kanellopoulos Thanks for the update @Dimitrios-Kanellopoulos , yes I never had weather enabled - but HR zones. The 2 walking activities I did in between are synchronizing.
I haven’t done anything on the watch front nor the App. Once there’s an update the activities should sync as normal right? -
Do you know if Moves already transferred to that App will be “updated” and so we will have access to FIT files ?
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I did a hike in the mountains today. Closed the activity on the 9PP. Tried to open the Suunto app on my iPhone. Got a message that the app needed to be updated (mandatory) Downloaded and installed the update. Sync error. Appears at the optimizing gps sync stage. Tried a lot (except factory reset). Still the sync failure. When I record a new activity (test with cycling profile ) this activity is synced but the hiking activity still does not pop-up. Still get the sync error. Disabled all Suunto plus stuff. No effect. Other Sync data looks complete. Only the activity before the app update is missing. I will cycle tomorrow a 70km activity. Let’s see how this works ( have an alternative measurement with my cycling computer and heart measurement band)
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@Dimitrios-Kanellopoulos I looked at the analysis of the last two workouts, in one I forgot to set the sensations, and here is the data that appeared:
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@Dimitrios-Kanellopoulos During the training, the S+ - Manual interval race function was enabled.
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My friend’s S9PP also failed to sync.
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Checking the traffic of the app I can see it tries to connect To an invalid url
POST /events HTTP/1.1 Host: analytics.sports-tracker.comThe server responds with a
HTTP/1.1 404 Not Found Server: nginxAfter that, the sync fails.
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I’ve used SuuntoPlus “HR Zones” during two runs, and both of those ended up with corrupted data. I also logged one walk without any active SuuntoPlus features, and that one worked just fine!
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Please try to resync. Backend fix is deployed.
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@Jose-Luis-Fernández-Pérez nothing Todo
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@Dimitrios-Kanellopoulos it works! Thanks for the fix and all the updates!
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My gf’s old activities (Hiking basic, Weather forecast S+ app on) still don’t sync. New activities with the S+ app turned off sync as expected.
