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    Suunto 9 Peak Pro 2.44.48 Beta Test

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • T Offline
      The_77 Silver Members
      last edited by The_77

      New weird one. Used the send to watch navigation option, to follow a route in town. When I was zoomed into 50m zoom level, watch vibrated constantly at one second intervals, but not at 100m or higher.

      Repeated it by going to the compass widget on a different route and navigating again.

      Suunto Spartan Trainer Wrist HR / 9PP Refurb

      1 Reply Last reply Reply Quote 1
      • DareoD Offline
        Dareo @Matúš
        last edited by Dareo

        @Matúš Thanks @Matúš 👍 For now I’ve reverted back to 243.12. I saw in the thread that you provided that 2.39.20 is available, and if push comes to shove I’ll install it. Still going to try and get 240.44 since it was the latest release that didn’t cause reliability & stability problems on my watch.

        @pavel.samokha Is there a link similar to the one that you provided at the beginning of this thread so that I can download and install fw 240.44 on my S9PP?

        1 Reply Last reply Reply Quote 1
        • P Offline
          pomah86
          last edited by

          This update works fine for me, heart rate tracking working, sleep tracking working, I do some running, climbing and gym workouts, all are tracked fine and battery life is good.

          Only thing broken is VO2max, but that has been broken for over 2 years now, not sure it every worked for me…

          1 Reply Last reply Reply Quote 0
          • enriqueescomsE Offline
            enriqueescoms
            last edited by

            Does anyone know for sure if Suunto developers are working on fixing the bugs mentioned about the beta, or will it just end up happening anyway? Because I don’t really have any faith in it.

            Although, well, I hope I have to eat my words.

            Suunto 9 Peak Pro (all black version)

            P 1 Reply Last reply Reply Quote -2
            • P Offline
              pomah86 @enriqueescoms
              last edited by

              @enriqueescoms I think the fact that we have a beta test here, is evidence they actually want to know what is wrong and have a chance to fix it. There is no point in doing a beta test and then just move on ignoring the feedback. That is just a waste of money and time. But dont assume everything will be fixed.

              E DareoD 2 Replies Last reply Reply Quote 1
              • E Offline
                Elipsus Silver Members @pomah86
                last edited by

                @pomah86 I think @enriqueescoms is referring to the previous beta that lasted barely a week before being pushed to everyone despite some significant issues raised.

                But let’s be hopeful, Suunto did probably learn from this disastrous experiment and will be more thorough this time 🙂

                P 1 Reply Last reply Reply Quote 3
                • P Offline
                  pomah86 @Elipsus
                  last edited by

                  @Elipsus Ok, this is the first beta test that is open to the public that I see from Suunto, but with that history in mind I can see there is a lack of trust 🙂

                  TieutieuT 1 Reply Last reply Reply Quote 1
                  • TieutieuT Online
                    Tieutieu Platinum Member @pomah86
                    last edited by Tieutieu

                    @pomah86 nope not the first one : there has been a few ones recently but they have been followed very quickly by public fw release 😊

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    1 Reply Last reply Reply Quote 0
                    • DareoD Offline
                      Dareo @pomah86
                      last edited by

                      @pomah86 If you look at my posts a little earlier in this thread you’ll see that tech support acknowledged that there was a known issue in the fw 243.2 release affecting stability. When they tell you “…rest assured this case is a top priority for us and most of our engineers are working hard to fix it”, then a couple of months go by, a new fw (beta) release comes out and you see the issue has carried over to the new release, it’s not difficult to become a bit cynical when it comes to one’s level of confidence that known bugs will actually be fixed.

                      That said, I’ve rolled back my fw and will wait until a final, supposedly stable, release comes out and continue to be hopeful that this issue will finally be resolved.

                      isaziI 1 Reply Last reply Reply Quote 1
                      • isaziI Offline
                        isazi Moderator @Dareo
                        last edited by

                        @Dareo which bug are you talking about? I can check if it is known or not

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        DareoD T 2 Replies Last reply Reply Quote 1
                        • DareoD Offline
                          Dareo @isazi
                          last edited by

                          @isazi S9PP freezing up and requiring a soft reset. It’s happened while watching TV, dining out, sleeping, and training. Up to 7 soft resets on a nordic walking course! I have no idea what event(s) can be triggering it. It’s intermittent and unpredictable. Sometimes the watch will go a couple of weeks with no problems then there will be a 2 day period where it’s nothing more than a bracelet due to it constantly freezing up.

                          This all started with the 243.12 release. Soft and hard reboots don’t help. A couple of times when rebooting there’s been a message on the watch saying “Returning the watch to a stable state”, then an hour later it will freeze up again.

                          I installed 2.44.48 Beta hoping to see it fixed but it wasn’t. Since the Beta also had some other issues I figured I’d just revert to 240.44 which was the last stable version that didn’t cause any problems on my watch. However, when I went to select an OTA package in debug mode 240.44 wasn’t available and it would only let me revert to 243.12 which is where the problems started.

                          isaziI HighlandsH 2 Replies Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @Dareo
                            last edited by

                            @Dareo sounds more like a faulty watch than a bug, I would contact support if I was you

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            DareoD 2 Replies Last reply Reply Quote 0
                            • HighlandsH Offline
                              Highlands @Dareo
                              last edited by

                              @Dareo Hello. I haven’t experienced this behavior on my 9PP.

                              SV&S9PP

                              DareoD 1 Reply Last reply Reply Quote 0
                              • DareoD Offline
                                Dareo @isazi
                                last edited by

                                @isazi I contacted tech support on 9 July explaining this issue and saying that I didn’t know if it was a problem with the watch or the latest FW release and this screen grab of the conversation with tech support left me believing it was a fw issue:

                                d5596aaf-7662-4a52-97d1-3b409105cd40-image.png

                                Perhaps I need to contact them again.

                                1 Reply Last reply Reply Quote 0
                                • DareoD Offline
                                  Dareo @Highlands
                                  last edited by

                                  @Highlands Lucky you. When it started happening I posted a message on the 243.8 / 12 release in this forum asking if anybody else had been experiencing the problem but it seems nobody did. That’s why I initially thought it could be a problem with the watch, but then the online chat with tech support indicated it was a fw issue which is why I’ve been patiently waiting for a fix.

                                  HighlandsH 1 Reply Last reply Reply Quote 0
                                  • DareoD Offline
                                    Dareo @isazi
                                    last edited by

                                    @isazi Would you recommend that I contact tech support again via the online chat function or directly contact support by phone here in Spain?

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      The_77 Silver Members @isazi
                                      last edited by

                                      @isazi can you check if the bugs I reported are known please?

                                      • Continuous pulse vibration when navigating (not in activity) on a route at 50m zoom level
                                      • Touchscreen bug in navigation, where using it moves the burger menu rather than the page
                                      • Resources reset to 70% on crossing a timezone

                                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                      1 Reply Last reply Reply Quote 0
                                      • HighlandsH Offline
                                        Highlands @Dareo
                                        last edited by

                                        @Dareo Hello, Dareo. My previous post was meant to help you when you re-try convincing Support that the problem might be due to hardware problem. Hopefully, your issue gets resolved asap. Good luck.

                                        SV&S9PP

                                        DareoD 1 Reply Last reply Reply Quote 1
                                        • DareoD Offline
                                          Dareo @Highlands
                                          last edited by

                                          @Highlands Thanks! Have a great day.

                                          1 Reply Last reply Reply Quote 1
                                          • pavel.samokhaP Offline
                                            pavel.samokha
                                            last edited by

                                            Thanks to everyone who tested the beta.

                                            Based on your feedback, this firmware version won’t be released to all users. We couldn’t reproduce every issue you reported, but for the ones we did, we’ll work on fixes and hope to share another beta version in the future.

                                            Opinions expressed are solely my own and do not express the views or opinions of my employer

                                            enriqueescomsE Ecki D.E HighlandsH 3 Replies Last reply Reply Quote 9
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