Suunto 9 Peak Pro 2.44.48 Beta Test
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Does anyone know for sure if Suunto developers are working on fixing the bugs mentioned about the beta, or will it just end up happening anyway? Because I don’t really have any faith in it.
Although, well, I hope I have to eat my words.
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@enriqueescoms I think the fact that we have a beta test here, is evidence they actually want to know what is wrong and have a chance to fix it. There is no point in doing a beta test and then just move on ignoring the feedback. That is just a waste of money and time. But dont assume everything will be fixed.
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@pomah86 I think @enriqueescoms is referring to the previous beta that lasted barely a week before being pushed to everyone despite some significant issues raised.
But let’s be hopeful, Suunto did probably learn from this disastrous experiment and will be more thorough this time
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@Elipsus Ok, this is the first beta test that is open to the public that I see from Suunto, but with that history in mind I can see there is a lack of trust
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@pomah86 nope not the first one : there has been a few ones recently but they have been followed very quickly by public fw release
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@pomah86 If you look at my posts a little earlier in this thread you’ll see that tech support acknowledged that there was a known issue in the fw 243.2 release affecting stability. When they tell you “…rest assured this case is a top priority for us and most of our engineers are working hard to fix it”, then a couple of months go by, a new fw (beta) release comes out and you see the issue has carried over to the new release, it’s not difficult to become a bit cynical when it comes to one’s level of confidence that known bugs will actually be fixed.
That said, I’ve rolled back my fw and will wait until a final, supposedly stable, release comes out and continue to be hopeful that this issue will finally be resolved.
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@Dareo which bug are you talking about? I can check if it is known or not
Watch: Suunto Vertical Ti
Blog: isazi's home
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@isazi S9PP freezing up and requiring a soft reset. It’s happened while watching TV, dining out, sleeping, and training. Up to 7 soft resets on a nordic walking course! I have no idea what event(s) can be triggering it. It’s intermittent and unpredictable. Sometimes the watch will go a couple of weeks with no problems then there will be a 2 day period where it’s nothing more than a bracelet due to it constantly freezing up.
This all started with the 243.12 release. Soft and hard reboots don’t help. A couple of times when rebooting there’s been a message on the watch saying “Returning the watch to a stable state”, then an hour later it will freeze up again.
I installed 2.44.48 Beta hoping to see it fixed but it wasn’t. Since the Beta also had some other issues I figured I’d just revert to 240.44 which was the last stable version that didn’t cause any problems on my watch. However, when I went to select an OTA package in debug mode 240.44 wasn’t available and it would only let me revert to 243.12 which is where the problems started.
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@Dareo sounds more like a faulty watch than a bug, I would contact support if I was you
Watch: Suunto Vertical Ti
Blog: isazi's home
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@Dareo Hello. I haven’t experienced this behavior on my 9PP.
SV&S9PP
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@isazi I contacted tech support on 9 July explaining this issue and saying that I didn’t know if it was a problem with the watch or the latest FW release and this screen grab of the conversation with tech support left me believing it was a fw issue:
Perhaps I need to contact them again.
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@Highlands Lucky you. When it started happening I posted a message on the 243.8 / 12 release in this forum asking if anybody else had been experiencing the problem but it seems nobody did. That’s why I initially thought it could be a problem with the watch, but then the online chat with tech support indicated it was a fw issue which is why I’ve been patiently waiting for a fix.
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@isazi Would you recommend that I contact tech support again via the online chat function or directly contact support by phone here in Spain?
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@isazi can you check if the bugs I reported are known please?
- Continuous pulse vibration when navigating (not in activity) on a route at 50m zoom level
- Touchscreen bug in navigation, where using it moves the burger menu rather than the page
- Resources reset to 70% on crossing a timezone
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@Dareo Hello, Dareo. My previous post was meant to help you when you re-try convincing Support that the problem might be due to hardware problem. Hopefully, your issue gets resolved asap. Good luck.
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@Highlands Thanks! Have a great day.
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Thanks to everyone who tested the beta.
Based on your feedback, this firmware version won’t be released to all users. We couldn’t reproduce every issue you reported, but for the ones we did, we’ll work on fixes and hope to share another beta version in the future.
Opinions expressed are solely my own and do not express the views or opinions of my employer
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@pavel.samokha Upps. Well, as a 9PP user, I find it a shame. I’m really looking forward to the new features. But well, I prefer a stable operating system to new features. However, I really hope they continue working on updates for our model. Fingers crossed.
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@enriqueescoms it’s a beta after all.
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@pavel.samokha Even while my Watch was reseted on install, I did not have much hassel with this beta. So I think about keeping it until a final version arrives or should I be worried about something?
Thanks for keeping us updated and deploying this beta test in advance!
