And Suunto does it again: mid-activity crash on Suunto Race
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@maszop said in And Suunto does it again: mid-activity crash on Suunto Race:
Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.
When I was running the Lee trail it was on the maps screen. But this weekend when it happend I didn’t use a map it was just on normal screen for running.
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@Olaf-Gottschalk hearing too much ch about crashes lately
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Second crash today in about 1 year with the Race S. Crashes in the last 20 years with Garmin FR201, FR910xt, Huawei watch, Ambit3, Suunto5 and Suunto9P: Zero!
I don’t get that we are discussing about how many crashes per year are normal given this relation. -
@VoiGAS had a crash today. First time I’ve seen how it looks like during the crash. Half of the screen was black and buttons stopped working. Watch restarts a few seconds later. Crash was after 4 km.
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@mabe2k Oh no
. Do you have the latest firmware? They fixed something there.
Your crash looks different than mine, for me it went black and rebootet. But maybe I missed the moment -
@VoiGAS yes, latest firmware
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I have the Same Issues since the last Softwareupdate… First crash was in a Longrun mid September and the Second crash yesterday in another Marathon. Very frustrating that a watch that once worked flawless now have this kind of issues! (Suunto Race 1)
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@halajos I had crashes with my Race during training sessions starting with the software update in December 2024. This was the first crash with the current software version. And it was the first time I‘ve seen the crash. The other times, the watch restarted and I just saw the watch face afterwards.
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New behaviour today with Race S: It crashed directly after starting an activity. Better than in the mid, but still…
Latest Firmware -
@VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46
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@halajos Maybe just the reset to factory settings did the trick? Hard to say I guess…
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@VoiGAS no, I did a hard reset before the downgrade. Didn’t help.
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@halajos said in And Suunto does it again: mid-activity crash on Suunto Race:
@VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46
Update: my watch started crashing recently also with sw. version 2.44.46. Time to send it in for service
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Hi,
SUUNTO RACE S user here, w/ 2.44.52 firmware version.
I’ve bought the watch this Sept 2025, and since it has crashed multiple times (re-boot with suunto logo and then home screen), mostly on map navigation, but not only.
Today I went on a trail run and it was practically non-usable, had crashed multiple times every time I had set up route navigation (both as an activity and as naviagtion-only).
Any resolutions here in the crowd for the issue? Is there a comment from SUUNTO’s side about the issue?
Thanks!
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@Liad-Bela I think you should reach out for Suunto support. Possibly you have a defective watch…
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@Liad-Bela I have the same issue, since June 25. I contacted Suunto support. After a few weeks of discussion they asked me to send logs and told me the issue would be solved with the last update. The update didn’t change anything, I can’t use the navigation screen, the watch crashes within 30 mins of activity, sometimes less. I kept Suunto support aware of the situation and got excuses but no solution (they did say that the problem was being investigated).
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Race S, yesterday watch froze after I tried to resume the activity. Restart helped, but it never happened until now.
