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    Spartan update complains

    Scheduled Pinned Locked Moved Spartan
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    • J Offline
      jsuarez Bronze Member @fejker
      last edited by

      @fejker I wasn’t there back then. I became a Suunto user in Nov 2017. Just when everything started to get shitty. LOL

      1 Reply Last reply Reply Quote 1
      • zhang965Z Offline
        zhang965
        last edited by

        maxresdefault[1].jpg

        Spartans have not got the FW, again!

        Winners Wear Winners

        1 Reply Last reply Reply Quote 4
        • jsr184J Offline
          jsr184 Bronze Member
          last edited by

          @Dimitrios-Kanellopoulos I have some concerns whether it’s worth to keep my SSSWHRB or just consider switch. I got my watch in December 2018 and since then a few good things happened. I’m quite patient if there’s any development going on but here it looks like not much more has been planned for Spartan line. I’m quite happy but I miss certain features like structured workouts, proper multisport mode, daily HR data to view. I know some things can be solved on the SA level, others onl the FW level. There are still some bugs in the FW, like the one that sometimes the watch freezes saving the activity, I need to reboot the watch on “Saving” sceen but then it looks like everything stays synced, so no big deal, no data lost yet or the altitude is kinda wrong (after tracking the activity, it goes up over time even if I don’t go up) or HR is rather… not functioning as expected 😄 . Now, SuuntoPlus is quite promising but again, not coming to Spartan line. If I get another Suunto watch I’m afraid that after a year it will become obsolete, too (just my luck) 😄 Since xmas is coming I’m just wondering whether it’s worth to give a hint to my wife 😄 to get me Polar or Garmin as next watch or it is worth to stick with Suunto and wait counting that Spartan still may shine a little brighter?

          Dimitrios KanellopoulosD D 2 Replies Last reply Reply Quote 2
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @jsr184
            last edited by

            @jsr184 Hi, I do undersand well.

            I might need your help here though. IF the watch gets stuck in saving mode, please conncect it as soon as possible to suunto link and press send logs and pass me the log id.

            I want this issue fixed that people report and that fix I WANT TO PUSH TO COME AS AN UPDATE to spartans with no promise. I want to try.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            J 1 Reply Last reply Reply Quote 4
            • J Offline
              jsuarez Bronze Member @Dimitrios Kanellopoulos
              last edited by jsuarez

              @Dimitrios-Kanellopoulos
              Hi Dimitrios. What about the other concerns? Should we expect any communication regarding Spartans going forward or the web frontend? I am really feeling bitter these last few days, just like other Spartan users.

              1 Reply Last reply Reply Quote 6
              • S Offline
                sebaor
                last edited by

                When I bought my SSU it was mainly for Movescount that I found fantastic Before the SSU I had a Fenix 3 but I don’t really liked Garmin Connect. But I really liked the possibility do program complex intervals on the Garmin Connect. I have waited for this option for the SSU but it never comes.

                I hesitate to bought a new S9 but I’m really disappointed with the SA and mainly by the fact that it’s not possible to creat complex intervals.

                So now that it seems clear that we will not have any new improvement on SSU I ordered a Polar Vantage V. Mainly because of the possibility to create complex intervals and Polar Flow.

                1 Reply Last reply Reply Quote 2
                • auxinaA Offline
                  auxina
                  last edited by

                  I used to have a Polar M400. Now I have an SSU.
                  I am satisfied with my SUU but Polar software is very good.
                  I miss Training Plans, complex Intervals, putting more data screens in sport profiles, …
                  I also miss Polar’s website to analyze the workouts.
                  Now I am obliged to use other websites.
                  (Runalyze is very complete).
                  I am satisfied with my SUU but I do not recommend it to anyone, I think that Polar and Garmin have many features that people appreciate (even if they are not really essential).

                  I hope Suunto doesn’t abandon the Spartan. Users made a great economic investment and our watch has many shortcomings.

                  Until version 2.8.24 and 2.8.28 the S and Spartan were supposed to be aligned. Has Suunto changed course?

                  S9B Titanium Iron Man
                  2.26.8

                  1 Reply Last reply Reply Quote 16
                  • B Offline
                    BobMiles Bronze Member
                    last edited by

                    I’ll just drop that after a major new software release for the FR945, bringing features like pace pro from the Fenix 6 series, just some weeks later they have a new public beta with even more features and latest bugfixes that did not make it to the release.
                    That’s how it should be. Hope suunto will make some decisions to change course soon, otherwise they’ll be abandoned.

                    1 Reply Last reply Reply Quote 9
                    • Michał RudzkiM Offline
                      Michał Rudzki
                      last edited by

                      @BobMiles I agree with you, I am really disappointed. I feel like someone tricks me, I bought a premium watch for premium prise and after not all 2 years I start getting information around that all features, bug fixes, and others will go into a new line. And looks like Spartans meets on his way Persian King 😞

                      1 Reply Last reply Reply Quote 8
                      • auxinaA Offline
                        auxina
                        last edited by

                        There are people who do not understand our disappointment, especially people related to Suunto and fanboys. But I’m sure whoever bought an Ambit1,2 or 3, knew they had a premium watch. People who have bought a Spartan, we don’t have that feeling.
                        S9 came out as a Spartan (but with vitamins) and was criticized for its lack of innovation.
                        The S9 is improving little by little, and the Spartan has been abandoned before being a high-end watch.
                        I think the people who had an Ambit have a very different experience than the people who bought Spartan. Spartan does not have the expected quality for a Suunto. S9 may become what Suunto should be.

                        S9B Titanium Iron Man
                        2.26.8

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 5
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @auxina
                          last edited by

                          @auxina hi everyone understands the disappointment even Suunto personel , including me and others.

                          Its all over all media channels and everyone now-a-days looks at his company social posts or this forum for example…

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          Fenr1rF auxinaA 2 Replies Last reply Reply Quote 1
                          • Fenr1rF Offline
                            Fenr1r @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos Not linked to anything in particular - just to take advantage of nearby greco-(helleno-[?])phone: is there an adjective (possessive or ordinary) from “Thermopylae”?

                            1 Reply Last reply Reply Quote 0
                            • auxinaA Offline
                              auxina @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos

                              I participate in other forums and see that there are people who justify all Suunto decisions, so I think there is no understanding.

                              I know that Suunto looks at the forums, and makes their assessments. I hope you are aware that Spartan has never been a watch that has had a great reputation (that’s why he added 1 year warranty) and that now is not the time to leave it without further improvements.

                              I think it’s time to add some vitamins that improve the feelings of these users.

                              S9B Titanium Iron Man
                              2.26.8

                              B 1 Reply Last reply Reply Quote 4
                              • B Offline
                                bbx100 Bronze Member @auxina
                                last edited by

                                @auxina I bought spartan baro on sale few months ago, I don’t know the past of spartan line, but seems as it is stopped improving that spartan means spartan in features 🙂

                                auxinaA 1 Reply Last reply Reply Quote 0
                                • auxinaA Offline
                                  auxina @bbx100
                                  last edited by

                                  @bbx100 🔺😌

                                  S9B Titanium Iron Man
                                  2.26.8

                                  1 Reply Last reply Reply Quote 0
                                  • J Offline
                                    jsuarez Bronze Member
                                    last edited by

                                    Well, to me, as a Spartan user who paid my good EUR 500 price, Suunto’s disdain has already been enough.

                                    Suunto is a company that manufactures great hardware (my SSWHRB is no doubt great hardwarewise) but heavily neglects the software side of its products. It has rushed the SuuntoApp platform, thrown an alpha state piece of software to its customers (no wonder why MC was enabled for S9 users…), and while the App is now release quality (thank goodness, after 2 years!) its ecosystem is in shambles. I feel it is a company that does not value its good assets and selling points (MCWeb is a great product). And finally it does not show respect to its customers, as shown by the lack of proper communication that cause confusion and grievance to its customers. Customers are more than plain numbers. So, no, Suunto, running polls every couple of months is not listening to your users nor giving them love and care.

                                    To me the events of the last few weeks/months (no FW updates for Spartans without expressly indicating so, no proper acceptance of the wide request for a web frontend, clear rejection of structured training as reflected by the closure of the corresponding thread in the forum and the statement in the SuuntoPlus poll, completely flawed communications such as the November update, and a myriad of other sins) have been enough to make up my mind and change brand.

                                    Yesterday I received my new Polar Vantage V Titan. While the hardware looks inferior (except that it is sleeker and hence better for professional everyday use) and designwise its screens are not as cute as that of Suunto, so far I am impressed by Polar flow and the possibilities it has for training and activity tracking. This is how an ecosystem should look like: Proper web frontend and powerful app, where in both of them most of the features of the watch can be taken advantage of. I have come to understand one remark posted in a review site in relation to Suunto’s watches: Suunto watches watch you train, they do not train you.

                                    Suunto, please, listen: You would have sold me a S9 baro titanium if things had been done right and you had paid attention to those things your users want.

                                    I hope the outlook for Suunto users improves, specially for my fellow Spartan ‘comrades’. It’s tough paying a good chunk of money and feel left out in the cold with no explanation whatsoever. I will keep the watch around in case an unexpected update comes around (ha ha ha) and plan to keep visiting the forum from time to time to see what’s cooking here.

                                    I would like to give special thanks to @Dimitrios-Kanellopoulos for his patience and care for Suunto’s users.

                                    fejkerF 1 Reply Last reply Reply Quote 27
                                    • fejkerF Offline
                                      fejker Gold Members @jsuarez
                                      last edited by

                                      @jsuarez enjoy your Polar, my cousin loves it and I will probably be following suit very soon since I’ve had enough of this Suunto soup. Used to be a fanboy and still love the hardware, but as you said, all the other shortcomings outweigh the hardware.

                                      SHUT UP LEGS!
                                      -Jens Voigt

                                      R 1 Reply Last reply Reply Quote 4
                                      • M Offline
                                        Mi_chael Bronze Member
                                        last edited by

                                        Polar eco systems is great but Suunto hardware is by far better.

                                        J 1 Reply Last reply Reply Quote 1
                                        • R Offline
                                          roma12_7 Bronze Member @fejker
                                          last edited by

                                          I think that all spartan owners who are not agree with the fact that suunto stop update on spartan must write there displeasure on suunto Instagram Facebook… I think it’s the best way to explain that suunto mustn’t forget spartan users.

                                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @roma12_7
                                            last edited by

                                            @roma12_7 you can do that but the only thing you will do is to damage the company (if that is what you want). Damaging the company wont resolve your issue nor will do good to any resrouces and $$ they can spend to give us SW updates.

                                            Its the most easy thing todo that cannot be the correct one 😉

                                            You can however contact support, write DM and keep asking for it , even here.

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            R 1 Reply Last reply Reply Quote 1
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