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    Spartan update complains

    Scheduled Pinned Locked Moved Spartan
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    • jsr184J Offline
      jsr184 Bronze Member
      last edited by

      @Dimitrios-Kanellopoulos I have some concerns whether it’s worth to keep my SSSWHRB or just consider switch. I got my watch in December 2018 and since then a few good things happened. I’m quite patient if there’s any development going on but here it looks like not much more has been planned for Spartan line. I’m quite happy but I miss certain features like structured workouts, proper multisport mode, daily HR data to view. I know some things can be solved on the SA level, others onl the FW level. There are still some bugs in the FW, like the one that sometimes the watch freezes saving the activity, I need to reboot the watch on “Saving” sceen but then it looks like everything stays synced, so no big deal, no data lost yet or the altitude is kinda wrong (after tracking the activity, it goes up over time even if I don’t go up) or HR is rather… not functioning as expected 😄 . Now, SuuntoPlus is quite promising but again, not coming to Spartan line. If I get another Suunto watch I’m afraid that after a year it will become obsolete, too (just my luck) 😄 Since xmas is coming I’m just wondering whether it’s worth to give a hint to my wife 😄 to get me Polar or Garmin as next watch or it is worth to stick with Suunto and wait counting that Spartan still may shine a little brighter?

      Dimitrios KanellopoulosD D 2 Replies Last reply Reply Quote 2
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @jsr184
        last edited by

        @jsr184 Hi, I do undersand well.

        I might need your help here though. IF the watch gets stuck in saving mode, please conncect it as soon as possible to suunto link and press send logs and pass me the log id.

        I want this issue fixed that people report and that fix I WANT TO PUSH TO COME AS AN UPDATE to spartans with no promise. I want to try.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        J 1 Reply Last reply Reply Quote 4
        • J Offline
          jsuarez Bronze Member @Dimitrios Kanellopoulos
          last edited by jsuarez

          @Dimitrios-Kanellopoulos
          Hi Dimitrios. What about the other concerns? Should we expect any communication regarding Spartans going forward or the web frontend? I am really feeling bitter these last few days, just like other Spartan users.

          1 Reply Last reply Reply Quote 6
          • S Offline
            sebaor
            last edited by

            When I bought my SSU it was mainly for Movescount that I found fantastic Before the SSU I had a Fenix 3 but I don’t really liked Garmin Connect. But I really liked the possibility do program complex intervals on the Garmin Connect. I have waited for this option for the SSU but it never comes.

            I hesitate to bought a new S9 but I’m really disappointed with the SA and mainly by the fact that it’s not possible to creat complex intervals.

            So now that it seems clear that we will not have any new improvement on SSU I ordered a Polar Vantage V. Mainly because of the possibility to create complex intervals and Polar Flow.

            1 Reply Last reply Reply Quote 2
            • auxinaA Offline
              auxina
              last edited by

              I used to have a Polar M400. Now I have an SSU.
              I am satisfied with my SUU but Polar software is very good.
              I miss Training Plans, complex Intervals, putting more data screens in sport profiles, …
              I also miss Polar’s website to analyze the workouts.
              Now I am obliged to use other websites.
              (Runalyze is very complete).
              I am satisfied with my SUU but I do not recommend it to anyone, I think that Polar and Garmin have many features that people appreciate (even if they are not really essential).

              I hope Suunto doesn’t abandon the Spartan. Users made a great economic investment and our watch has many shortcomings.

              Until version 2.8.24 and 2.8.28 the S and Spartan were supposed to be aligned. Has Suunto changed course?

              S9B Titanium Iron Man
              2.26.8

              1 Reply Last reply Reply Quote 16
              • B Offline
                BobMiles Bronze Member
                last edited by

                I’ll just drop that after a major new software release for the FR945, bringing features like pace pro from the Fenix 6 series, just some weeks later they have a new public beta with even more features and latest bugfixes that did not make it to the release.
                That’s how it should be. Hope suunto will make some decisions to change course soon, otherwise they’ll be abandoned.

                1 Reply Last reply Reply Quote 9
                • Michał RudzkiM Offline
                  Michał Rudzki
                  last edited by

                  @BobMiles I agree with you, I am really disappointed. I feel like someone tricks me, I bought a premium watch for premium prise and after not all 2 years I start getting information around that all features, bug fixes, and others will go into a new line. And looks like Spartans meets on his way Persian King 😞

                  1 Reply Last reply Reply Quote 8
                  • auxinaA Offline
                    auxina
                    last edited by

                    There are people who do not understand our disappointment, especially people related to Suunto and fanboys. But I’m sure whoever bought an Ambit1,2 or 3, knew they had a premium watch. People who have bought a Spartan, we don’t have that feeling.
                    S9 came out as a Spartan (but with vitamins) and was criticized for its lack of innovation.
                    The S9 is improving little by little, and the Spartan has been abandoned before being a high-end watch.
                    I think the people who had an Ambit have a very different experience than the people who bought Spartan. Spartan does not have the expected quality for a Suunto. S9 may become what Suunto should be.

                    S9B Titanium Iron Man
                    2.26.8

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 5
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @auxina
                      last edited by

                      @auxina hi everyone understands the disappointment even Suunto personel , including me and others.

                      Its all over all media channels and everyone now-a-days looks at his company social posts or this forum for example…

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Fenr1rF auxinaA 2 Replies Last reply Reply Quote 1
                      • Fenr1rF Offline
                        Fenr1r @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos Not linked to anything in particular - just to take advantage of nearby greco-(helleno-[?])phone: is there an adjective (possessive or ordinary) from “Thermopylae”?

                        1 Reply Last reply Reply Quote 0
                        • auxinaA Offline
                          auxina @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos

                          I participate in other forums and see that there are people who justify all Suunto decisions, so I think there is no understanding.

                          I know that Suunto looks at the forums, and makes their assessments. I hope you are aware that Spartan has never been a watch that has had a great reputation (that’s why he added 1 year warranty) and that now is not the time to leave it without further improvements.

                          I think it’s time to add some vitamins that improve the feelings of these users.

                          S9B Titanium Iron Man
                          2.26.8

                          B 1 Reply Last reply Reply Quote 4
                          • B Offline
                            bbx100 Bronze Member @auxina
                            last edited by

                            @auxina I bought spartan baro on sale few months ago, I don’t know the past of spartan line, but seems as it is stopped improving that spartan means spartan in features 🙂

                            auxinaA 1 Reply Last reply Reply Quote 0
                            • auxinaA Offline
                              auxina @bbx100
                              last edited by

                              @bbx100 🔺😌

                              S9B Titanium Iron Man
                              2.26.8

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                jsuarez Bronze Member
                                last edited by

                                Well, to me, as a Spartan user who paid my good EUR 500 price, Suunto’s disdain has already been enough.

                                Suunto is a company that manufactures great hardware (my SSWHRB is no doubt great hardwarewise) but heavily neglects the software side of its products. It has rushed the SuuntoApp platform, thrown an alpha state piece of software to its customers (no wonder why MC was enabled for S9 users…), and while the App is now release quality (thank goodness, after 2 years!) its ecosystem is in shambles. I feel it is a company that does not value its good assets and selling points (MCWeb is a great product). And finally it does not show respect to its customers, as shown by the lack of proper communication that cause confusion and grievance to its customers. Customers are more than plain numbers. So, no, Suunto, running polls every couple of months is not listening to your users nor giving them love and care.

                                To me the events of the last few weeks/months (no FW updates for Spartans without expressly indicating so, no proper acceptance of the wide request for a web frontend, clear rejection of structured training as reflected by the closure of the corresponding thread in the forum and the statement in the SuuntoPlus poll, completely flawed communications such as the November update, and a myriad of other sins) have been enough to make up my mind and change brand.

                                Yesterday I received my new Polar Vantage V Titan. While the hardware looks inferior (except that it is sleeker and hence better for professional everyday use) and designwise its screens are not as cute as that of Suunto, so far I am impressed by Polar flow and the possibilities it has for training and activity tracking. This is how an ecosystem should look like: Proper web frontend and powerful app, where in both of them most of the features of the watch can be taken advantage of. I have come to understand one remark posted in a review site in relation to Suunto’s watches: Suunto watches watch you train, they do not train you.

                                Suunto, please, listen: You would have sold me a S9 baro titanium if things had been done right and you had paid attention to those things your users want.

                                I hope the outlook for Suunto users improves, specially for my fellow Spartan ‘comrades’. It’s tough paying a good chunk of money and feel left out in the cold with no explanation whatsoever. I will keep the watch around in case an unexpected update comes around (ha ha ha) and plan to keep visiting the forum from time to time to see what’s cooking here.

                                I would like to give special thanks to @Dimitrios-Kanellopoulos for his patience and care for Suunto’s users.

                                fejkerF 1 Reply Last reply Reply Quote 27
                                • fejkerF Offline
                                  fejker Gold Members @jsuarez
                                  last edited by

                                  @jsuarez enjoy your Polar, my cousin loves it and I will probably be following suit very soon since I’ve had enough of this Suunto soup. Used to be a fanboy and still love the hardware, but as you said, all the other shortcomings outweigh the hardware.

                                  SHUT UP LEGS!
                                  -Jens Voigt

                                  R 1 Reply Last reply Reply Quote 4
                                  • M Offline
                                    Mi_chael Bronze Member
                                    last edited by

                                    Polar eco systems is great but Suunto hardware is by far better.

                                    J 1 Reply Last reply Reply Quote 1
                                    • R Offline
                                      roma12_7 Bronze Member @fejker
                                      last edited by

                                      I think that all spartan owners who are not agree with the fact that suunto stop update on spartan must write there displeasure on suunto Instagram Facebook… I think it’s the best way to explain that suunto mustn’t forget spartan users.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @roma12_7
                                        last edited by

                                        @roma12_7 you can do that but the only thing you will do is to damage the company (if that is what you want). Damaging the company wont resolve your issue nor will do good to any resrouces and $$ they can spend to give us SW updates.

                                        Its the most easy thing todo that cannot be the correct one 😉

                                        You can however contact support, write DM and keep asking for it , even here.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        R 1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          Mi_chael Bronze Member
                                          last edited by

                                          I think the greatest thing that Suunto will be add on Spartan line is the SuuntoPlus (if is hw compatibly) and POI/Waipoints.
                                          Christmas is around the corner. Perhaps Santa will comes from Finland…
                                          😀

                                          1 Reply Last reply Reply Quote 3
                                          • jthomiJ Offline
                                            jthomi
                                            last edited by

                                            Well, I personally think if there would be anything in the pipeline for Spartan, @Dimitrios-Kanellopoulos would possible know and gave a more or less obvious hint here and there… Or there is nothing to come… Or he knows but has the strict order to keep us in the unknown, before …BOOM…there is the update! 🙂

                                            1 Reply Last reply Reply Quote 0
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