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    Suunto 5 - tracks don't override on edits or similar names

    Scheduled Pinned Locked Moved Suunto 5
    bugclosedfixed
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    • Łukasz SzmigielŁ Offline
      Łukasz Szmigiel
      last edited by

      This issue was fixed with incremental update. I believe it can be closed then.

      S9PP 2.40.44

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      • sartoricS Offline
        sartoric Moderator
        last edited by

        just adding tags for now

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • Mff73M Offline
          Mff73 @sartoric
          last edited by

          @sartoric said in Suunto 5 - tracks don't override on edits or similar names:

          just adding tags for now

          Give modo powoa to @sartoric and he will put tags everywhere 🙂
          Searchinator is now Moderator 👍

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

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          • sartoricS Offline
            sartoric Moderator @Mff73
            last edited by

            @Mff73
            and tagginator 😄

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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            • Łukasz SzmigielŁ Offline
              Łukasz Szmigiel
              last edited by

              Unfortunately I had the same issue again - this time with trying to import GPX (from Strava) and save a track based on it.

              It syncs with watch instantly and it seems that the metadata is being correctly displayed (ie. elevation, name or total distance) but track thumbnail is from a recently deleted track that is either in SA’s cache or remaining in the watch memory. Since the track that was erroneously displayed was close to my home, I went to investigate and it wasn’t just the thumbnail - the watch was in fact loading older track.

              This may lead to unpleasant surprise on a race day.

              I’ve tried resetting all SA data (relogin, resync with watch, etc.) but it didn’t fix the issue. What fixed the problem was:

              1. Remove the track that failed to synchronize.
              2. Create a throwaway track and synchronize it with the watch.
              3. Confirm that a right track was synchronized by looking at track thumbnail in the watch navigation screen.
              4. If the right track was synchronized - create and synchronize the final track.
              5. If the problem persists, repeat step 2 and 3 until track thumbnail on watch matches track shape in SA.

              The steps above suggest that it’s some kind of cache issue but it’s hard for me to track it - if it’s watch or SA related. Or perhaps the bug is being triggered by saving track to SA without watch connection, etc.

              Once you know that you have to check the track shape in watch and compare it with SA it’s not a big deal but imagine that you’ve made some tweaks to an old track and they are so small that you can’t see it immediately on small screen and the watch is going to guide you through an old track.

              S9PP 2.40.44

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              • sartoricS Offline
                sartoric Moderator @Łukasz Szmigiel
                last edited by sartoric

                @Łukasz-Szmigiel
                As @Dimitrios-Kanellopoulos said, there was a similar issue in the past (probably I reported it) with duplicate routes and strange data mix.
                But it was, as far as I remember v3.something.
                I use routes very much, and I’ve never faced that issue again.

                Did you already try to uninstall and reinstall the last app version ?
                @Dimitrios-Kanellopoulos Maybe it could be related to Android10 or Pixel XL ?

                Edit
                Found this :https://forum.suunto.com/topic/2174/android-3-64-0-generic-comment/54
                but there was even an older similar one

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                • Łukasz SzmigielŁ Offline
                  Łukasz Szmigiel @sartoric
                  last edited by

                  @sartoric I didn’t reinstall the app but cleared all the data (ie. cache + data) which essentially resets it. Also, I’m on latest betas.

                  It’s the first time I’ve stumbled upon this error after last time I was reporting it (September last year I think) so I thought it got fixed.

                  S9PP 2.40.44

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @Łukasz Szmigiel
                    last edited by

                    @Łukasz-Szmigiel
                    Just for testing purpose, can you try to reinstall it ? Just to avoid that for some unexplicable reason, Android do cache something

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                    • Łukasz SzmigielŁ Offline
                      Łukasz Szmigiel @sartoric
                      last edited by

                      @sartoric I’ll do it next time the bug occurs as it seems to be fine after I finally got the GPX based track on watch.

                      S9PP 2.40.44

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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        I have reported this, for me it happens if there is only one route. Ca n you verify this. ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • Łukasz SzmigielŁ Offline
                          Łukasz Szmigiel @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos I have several routes in SA, around half of them synchronized with the watch. There were 3 routes in watch memory when the bug occurred this time.

                          S9PP 2.40.44

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