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Suunto 5 - tracks don't override on edits or similar names

Scheduled Pinned Locked Moved Suunto 5
bugclosedfixed
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  • S Offline
    sartoric Moderator
    last edited by 12 Feb 2020, 13:45

    just adding tags for now

    SVTS - 2.40.38
    SSSWHR BARO Amber - 2.8.32
    Samsung A5 2016 - Android 7.0
    Samsung A33 2022 - Android 14 - One UI 6.1
    Suunto App Android 5.2.5 beta
    Suunto App IOs 2.45.0 (19123) beta on MBP M1

    M 1 Reply Last reply 12 Feb 2020, 13:53 Reply Quote 2
    • M Offline
      Mff73 @sartoric
      last edited by 12 Feb 2020, 13:53

      @sartoric said in Suunto 5 - tracks don't override on edits or similar names:

      just adding tags for now

      Give modo powoa to @sartoric and he will put tags everywhere 🙂
      Searchinator is now Moderator 👍

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      S 1 Reply Last reply 12 Feb 2020, 14:04 Reply Quote 2
      • S Offline
        sartoric Moderator @Mff73
        last edited by 12 Feb 2020, 14:04

        @Mff73
        and tagginator 😄

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        1 Reply Last reply Reply Quote 1
        • Ł Offline
          Łukasz Szmigiel
          last edited by 23 Feb 2020, 21:57

          Unfortunately I had the same issue again - this time with trying to import GPX (from Strava) and save a track based on it.

          It syncs with watch instantly and it seems that the metadata is being correctly displayed (ie. elevation, name or total distance) but track thumbnail is from a recently deleted track that is either in SA’s cache or remaining in the watch memory. Since the track that was erroneously displayed was close to my home, I went to investigate and it wasn’t just the thumbnail - the watch was in fact loading older track.

          This may lead to unpleasant surprise on a race day.

          I’ve tried resetting all SA data (relogin, resync with watch, etc.) but it didn’t fix the issue. What fixed the problem was:

          1. Remove the track that failed to synchronize.
          2. Create a throwaway track and synchronize it with the watch.
          3. Confirm that a right track was synchronized by looking at track thumbnail in the watch navigation screen.
          4. If the right track was synchronized - create and synchronize the final track.
          5. If the problem persists, repeat step 2 and 3 until track thumbnail on watch matches track shape in SA.

          The steps above suggest that it’s some kind of cache issue but it’s hard for me to track it - if it’s watch or SA related. Or perhaps the bug is being triggered by saving track to SA without watch connection, etc.

          Once you know that you have to check the track shape in watch and compare it with SA it’s not a big deal but imagine that you’ve made some tweaks to an old track and they are so small that you can’t see it immediately on small screen and the watch is going to guide you through an old track.

          S9PP 2.40.44

          S 1 Reply Last reply 23 Feb 2020, 22:50 Reply Quote 1
          • S Offline
            sartoric Moderator @Łukasz Szmigiel
            last edited by sartoric 23 Feb 2020, 22:50

            @Łukasz-Szmigiel
            As @Dimitrios-Kanellopoulos said, there was a similar issue in the past (probably I reported it) with duplicate routes and strange data mix.
            But it was, as far as I remember v3.something.
            I use routes very much, and I’ve never faced that issue again.

            Did you already try to uninstall and reinstall the last app version ?
            @Dimitrios-Kanellopoulos Maybe it could be related to Android10 or Pixel XL ?

            Edit
            Found this :https://forum.suunto.com/topic/2174/android-3-64-0-generic-comment/54
            but there was even an older similar one

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            Ł 1 Reply Last reply 23 Feb 2020, 22:53 Reply Quote 0
            • Ł Offline
              Łukasz Szmigiel @sartoric
              last edited by 23 Feb 2020, 22:53

              @sartoric I didn’t reinstall the app but cleared all the data (ie. cache + data) which essentially resets it. Also, I’m on latest betas.

              It’s the first time I’ve stumbled upon this error after last time I was reporting it (September last year I think) so I thought it got fixed.

              S9PP 2.40.44

              S 1 Reply Last reply 23 Feb 2020, 22:55 Reply Quote 0
              • S Offline
                sartoric Moderator @Łukasz Szmigiel
                last edited by 23 Feb 2020, 22:55

                @Łukasz-Szmigiel
                Just for testing purpose, can you try to reinstall it ? Just to avoid that for some unexplicable reason, Android do cache something

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                Ł 1 Reply Last reply 23 Feb 2020, 23:12 Reply Quote 1
                • Ł Offline
                  Łukasz Szmigiel @sartoric
                  last edited by 23 Feb 2020, 23:12

                  @sartoric I’ll do it next time the bug occurs as it seems to be fine after I finally got the GPX based track on watch.

                  S9PP 2.40.44

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by 24 Feb 2020, 09:24

                    I have reported this, for me it happens if there is only one route. Ca n you verify this. ?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    Ł 1 Reply Last reply 24 Feb 2020, 09:30 Reply Quote 0
                    • Ł Offline
                      Łukasz Szmigiel @Dimitrios Kanellopoulos
                      last edited by 24 Feb 2020, 09:30

                      @Dimitrios-Kanellopoulos I have several routes in SA, around half of them synchronized with the watch. There were 3 routes in watch memory when the bug occurred this time.

                      S9PP 2.40.44

                      1 Reply Last reply Reply Quote 1
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