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    24/7 tracking not synced in SA anymore

    Scheduled Pinned Locked Moved Suunto 7
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    • EgikaE Offline
      Egika Platinum Member @lexterm77
      last edited by

      @lexterm77 I had the same with some 2.7.0 beta versions.
      Beta 2.8.0 seems to resolve it

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      lexterm77L 1 Reply Last reply Reply Quote 0
      • lexterm77L Offline
        lexterm77 Bronze Member @Egika
        last edited by

        @egika said in 24/7 tracking not synced in SA anymore:

        @lexterm77 I had the same with some 2.7.0 beta versions.
        Beta 2.8.0 seems to resolve it

        No betas, all current pub releases. It’s been a week now.

        Brad_OlwinB 1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @lexterm77
          last edited by

          @lexterm77 contact support

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @lexterm77
            last edited by

            @lexterm77 I used my S7 today and will track resources and will sleep tonight with the watch and let you know what happens. I switch watches often on the iPhone. I am running alpha SA software, one jump ahead of the betas that are on the forum here. That is one difference. My S7 is running production firmware.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            Ander LehenaA lexterm77L 2 Replies Last reply Reply Quote 0
            • Ander LehenaA Offline
              Ander Lehena @Brad_Olwin
              last edited by

              @brad_olwin Is that production firmware one that has not yet been released to other users?

              Suunto 7 All Black
              Iphone SE 2020

              EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member @Ander Lehena
                last edited by

                @ander-lehena Production firmware means this is the firmware everyone else is using, so the public version.

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                Ander LehenaA 1 Reply Last reply Reply Quote 2
                • Ander LehenaA Offline
                  Ander Lehena @Egika
                  last edited by

                  @egika I was hoping that there would be firmware in testing🥲

                  Suunto 7 All Black
                  Iphone SE 2020

                  1 Reply Last reply Reply Quote 0
                  • lexterm77L Offline
                    lexterm77 Bronze Member @Brad_Olwin
                    last edited by lexterm77

                    @brad_olwin

                    I will take my spare iPhone and pair it with a spare non titanium S7 that I have on same SA account, eliminate as much as possible before contacting support.

                    Edit: My other iPhone and my other S7 device (public release all sw) still does not sync resources or sleep data.

                    1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @Ander Lehena
                      last edited by

                      @ander-lehena said in 24/7 tracking not synced in SA anymore:

                      @brad_olwin Is that production firmware one that has not yet been released to other users?

                      No, it is the standard production firmware all you have.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      1 Reply Last reply Reply Quote 1
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @Guest
                        last edited by

                        @walker @lexterm77 This is not working for me or for some other testers either. A bug report is filed with Suunto. This should be a fix to SA as the watch seems fine. I would use the most recent beta apps as that will have a fix before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        EgikaE lexterm77L 2 Replies Last reply Reply Quote 1
                        • EgikaE Offline
                          Egika Platinum Member @Brad_Olwin
                          last edited by

                          @brad_olwin as I have the same I have gone back through the iOS betas and found that 2.7.0 (9162) seems to be the last working version

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          1 Reply Last reply Reply Quote 0
                          • lexterm77L Offline
                            lexterm77 Bronze Member @Brad_Olwin
                            last edited by

                            @brad_olwin said in 24/7 tracking not synced in SA anymore:

                            before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                            Issue is fixed with new public SA release on iOS.

                            1 Reply Last reply Reply Quote 2
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