Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    24/7 tracking not synced in SA anymore

    Scheduled Pinned Locked Moved Suunto 7
    21 Posts 7 Posters 1.2k Views 6 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • lexterm77L Offline
      lexterm77 Bronze Member @Egika
      last edited by

      @egika said in 24/7 tracking not synced in SA anymore:

      @lexterm77 I had the same with some 2.7.0 beta versions.
      Beta 2.8.0 seems to resolve it

      No betas, all current pub releases. It’s been a week now.

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @lexterm77
        last edited by

        @lexterm77 contact support

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @lexterm77
          last edited by

          @lexterm77 I used my S7 today and will track resources and will sleep tonight with the watch and let you know what happens. I switch watches often on the iPhone. I am running alpha SA software, one jump ahead of the betas that are on the forum here. That is one difference. My S7 is running production firmware.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          Ander LehenaA lexterm77L 2 Replies Last reply Reply Quote 0
          • Ander LehenaA Offline
            Ander Lehena @Brad_Olwin
            last edited by

            @brad_olwin Is that production firmware one that has not yet been released to other users?

            Suunto 7 All Black
            Iphone SE 2020

            EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 0
            • EgikaE Online
              Egika Platinum Member @Ander Lehena
              last edited by

              @ander-lehena Production firmware means this is the firmware everyone else is using, so the public version.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - Titanium Courtney
              Run Lime

              Ander LehenaA 1 Reply Last reply Reply Quote 2
              • Ander LehenaA Offline
                Ander Lehena @Egika
                last edited by

                @egika I was hoping that there would be firmware in testing🥲

                Suunto 7 All Black
                Iphone SE 2020

                1 Reply Last reply Reply Quote 0
                • lexterm77L Offline
                  lexterm77 Bronze Member @Brad_Olwin
                  last edited by lexterm77

                  @brad_olwin

                  I will take my spare iPhone and pair it with a spare non titanium S7 that I have on same SA account, eliminate as much as possible before contacting support.

                  Edit: My other iPhone and my other S7 device (public release all sw) still does not sync resources or sleep data.

                  1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Ander Lehena
                    last edited by

                    @ander-lehena said in 24/7 tracking not synced in SA anymore:

                    @brad_olwin Is that production firmware one that has not yet been released to other users?

                    No, it is the standard production firmware all you have.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 1
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @Guest
                      last edited by

                      @walker @lexterm77 This is not working for me or for some other testers either. A bug report is filed with Suunto. This should be a fix to SA as the watch seems fine. I would use the most recent beta apps as that will have a fix before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      EgikaE lexterm77L 2 Replies Last reply Reply Quote 1
                      • EgikaE Online
                        Egika Platinum Member @Brad_Olwin
                        last edited by

                        @brad_olwin as I have the same I have gone back through the iOS betas and found that 2.7.0 (9162) seems to be the last working version

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - Titanium Courtney
                        Run Lime

                        1 Reply Last reply Reply Quote 0
                        • lexterm77L Offline
                          lexterm77 Bronze Member @Brad_Olwin
                          last edited by

                          @brad_olwin said in 24/7 tracking not synced in SA anymore:

                          before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                          Issue is fixed with new public SA release on iOS.

                          1 Reply Last reply Reply Quote 2
                          • First post
                            Last post

                          Suunto Terms | Privacy Policy