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    SOFTWARE UPDATE 2.33.12 - Q1 2024

    Scheduled Pinned Locked Moved Watches
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    • Sergei LadeishchikovS Offline
      Sergei Ladeishchikov Bronze Member
      last edited by

      I’m having problems too! Today the touchscreen froze, I clicked on the data field many times and nothing happened, and then the field began to switch data on its own. I also couldn’t access widgets using the touchscreen.

      D 1 Reply Last reply Reply Quote 2
      • D Offline
        duffman19 @Sergei Ladeishchikov
        last edited by

        @Sergei-Ladeishchikov said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

        the field began to switch data on its own

        I’ve also experienced this several times. The touchscreen seems to experience repeated “phantom touches.” I managed to grab a video of the behavior.

        IMG_0208.mp4

        Not sure if this is related to the software update, but it’s only happened while on 2.33.12.

        Vertical Ti

        sartoricS freeheelerF 3 Replies Last reply Reply Quote 4
        • sartoricS Offline
          sartoric Moderator @duffman19
          last edited by

          @duffman19
          yeah, I had this today too.
          Never happened before.

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @duffman19
            last edited by

            @duffman19
            I’ll report this

            living sideways

            1 Reply Last reply Reply Quote 1
            • freeheelerF Offline
              freeheeler @duffman19
              last edited by

              @duffman19
              next time this happens, please send logs and pm me your account email, date, time and timezone logs sent.
              thank you in advance 👍

              living sideways

              wmichiW 1 Reply Last reply Reply Quote 1
              • wmichiW Offline
                wmichi @freeheeler
                last edited by

                @freeheeler I remember another funny thing with the touchscreen. Right after updating to the latest firmware, in pre start mode of a trail running activity, I went into the navigation menu to select a route. I tried to swipe down but then the touchscreen went crazy. Without me doing anything, I was kicked out of the navigation menu, like I had swiped from left to the right of the screen (the back gesture). Immediately after that the watch went by itself back into the navigation menu. And back out. And back in. And back out, and back in… Since the watch went crazy, I went crazy too and pressed buttons like a manic. 😉 That helped and all of a sudden the watch stopped doing this. I started the activity and everything worked as expected. I never saw this behaviour again. Next time I will send logs (by the way, the watch was completely dry, no water drops on the screen).

                freeheelerF 1 Reply Last reply Reply Quote 2
                • freeheelerF Offline
                  freeheeler @wmichi
                  last edited by

                  @wmichi
                  can confirm and saw this with clean and dry screen twice

                  living sideways

                  1 Reply Last reply Reply Quote 1
                  • F Offline
                    false Bronze Member
                    last edited by false

                    Could anyone explain is such battery usage is okay or not: -60% in 7 full days with only 5h15m of road running (5 runs - 2 with ohr, 3 with HR belt, including one structured run workout), 6 syncs in total and the watch was laying in the drawer between training sessions.

                    As I can see every training takes only 3-4% so I think 40-45% for being in standby mode is way too much. Highly likely it was much better before December’s update

                    1.5 year old 9pp with the latest updates.

                    upd: runs were done with perfomance GPS setting and raise to wake backlight

                    TieutieuT W 2 Replies Last reply Reply Quote 0
                    • TieutieuT Offline
                      Tieutieu Platinum Member @false
                      last edited by

                      @false what are your backlight settings, turn to raise ? Have you notifications enabled or off ?…

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      F 1 Reply Last reply Reply Quote 0
                      • F Offline
                        false Bronze Member @Tieutieu
                        last edited by

                        @Tieutieu Everything is turned off (literally). Backlight is raise to wake

                        TieutieuT 1 Reply Last reply Reply Quote 0
                        • TieutieuT Offline
                          Tieutieu Platinum Member @false
                          last edited by

                          @false OK I’ll check battery consumption on my wife’s S9pp, she has same settings ; I’ll let you know. But it’s seems hight. Usually she had less than 5% a day consumption with HR tracking on, notifications off, main backlight off, backlight to low, raise to wake to low (on my SV it’s around 4% a day max)

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          1 Reply Last reply Reply Quote 0
                          • W Offline
                            wurzlsepp Bronze Member @false
                            last edited by

                            @false definitely not normal for mine, neither before nor after the update
                            Do you have 24/7 HR activated? I found that to drain the battery, if enabled while there actually is no HR/wrist etc nearby. Already before the recent update though

                            F 1 Reply Last reply Reply Quote 1
                            • F Offline
                              false Bronze Member @wurzlsepp
                              last edited by

                              @wurzlsepp No, nothing is active and never have been

                              W 1 Reply Last reply Reply Quote 0
                              • W Offline
                                wurzlsepp Bronze Member @false
                                last edited by

                                @false ok that’s weird then. Supposing you’ve done a hard reset after the update (was necessary with my S9PP!), i also don’t know what could be the issue 😕

                                You could power off the watch between your workouts and see if the battery still drains. If yes, its a hardware issue (warranty repair?). If no, software problem and thus there might be a fix (reinstall update, bug fix with next update, etc)

                                F 1 Reply Last reply Reply Quote 0
                                • F Offline
                                  false Bronze Member @wurzlsepp
                                  last edited by

                                  as an update - when my watch is switched off there is no battery drain

                                  1 Reply Last reply Reply Quote 1
                                  • D Offline
                                    duffman19
                                    last edited by

                                    Has anyone noticed that the ascent calculation is a little more conservative after this update? I have some regular routes that I run and I’m consistently seeing about 5-10% lower ascent numbers compared to runs before the update.

                                    The graphs look pretty great and comparable to other devices worn at the same time. Perhaps there’s a new algorithm with more aggressive rounding?

                                    Most of my trails have lots of small rollers, small ascents of 10-20 feet at a time. I know there’s some sort of cutoff before it gives credit for ascent, which seems to be around 10 feet. Even so, it generally seems as though my activity ascent numbers are a little low lately.

                                    Vertical Ti

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @duffman19
                                      last edited by

                                      @duffman19 this is old firmware. I would post on current firmware.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      D 1 Reply Last reply Reply Quote -1
                                      • D Offline
                                        duffman19 @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin Yes, I know, but the issue started with this update. And 2.33.14 was a hotfix addressing other issues. Just curious if anyone noticed a change starting with 2.33.12.

                                        Vertical Ti

                                        1 Reply Last reply Reply Quote 0
                                        • AntoineA Offline
                                          Antoine Bronze Member
                                          last edited by

                                          Remark on map ruller:
                                          I have tried the “map ruller” during a trail.
                                          First it works good. But after a moment it became uncontrollable and changed position on its own.
                                          Even if after recentering the map (tap on screen).
                                          To stop it i had to desactivate it.
                                          Then, when back to home i have done a soft restart.
                                          I have had this problem just one time.
                                          Rk: no water on touch screen.

                                          Watch: Suunto vertical solar

                                          surfboomerangS AntoineA 2 Replies Last reply Reply Quote 0
                                          • surfboomerangS Offline
                                            surfboomerang @Antoine
                                            last edited by surfboomerang

                                            @Antoine maybe unrelated, but on very rare occasions I noticed the touchscreen went crazy even without waterdrops. It prevents the watch from locking and the only way to resolve this was to thoroughly clean the screen and perform a soft reboot.

                                            Suunto Vertical Titanium Solar
                                            OnePlus Nord 4

                                            AntoineA 1 Reply Last reply Reply Quote 1
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