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    Software update 2.39.20 (2024 Q4)

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    • Francesco PaganoF Offline
      Francesco Pagano Silver Members Bronze Member @Janne Leppamaki
      last edited by

      @Janne-Leppamaki same here, OHR stopped working one more time after this morning soft reset. Never had similar issues before.

      S9PP
      S5

      1 Reply Last reply Reply Quote 1
      • Tami999T Offline
        Tami999 Silver Members
        last edited by

        Battery seems same as previous update 4-4,5% / day but i must say I love compass calibration. I needed to calibrate it every few hours manually. Now I calibrated it after update yesterday, and today when I back home it was calibrated (no needed) in perfect direction 🙂

        1 Reply Last reply Reply Quote 0
        • Александр ДаниленкоА Offline
          Александр Даниленко
          last edited by Александр Даниленко

          OHR stopped working today on my S9PP.

          I did reset…in few hours it stopped again.

          1000037549.jpg 1000037551.jpg

          Only reboot helped to turn it on…but it is annoying, since after reboot resources reset to 70% so I wouldn’t like to reboot few times per day, making resources functionality useless 😡

          Suunto Race S

          1 Reply Last reply Reply Quote 7
          • D Offline
            dulko79
            last edited by

            This morning all back is to normal, sleeping was tracked spot on, resources chart updated.

            App: beta
            Phone: Iphone
            iOS

            1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @duffman19
              last edited by Egika

              @duffman19 said in Software update 2.39.20 (2024 Q4):

              @pavel-samokha said in Software update 2.39.20 (2024 Q4):

              • SuuntoPlus Sports App displays device connection status

              Is this explained anywhere? Does this mean any Sports App has the ability to show device connections? Is this with an icon?

              if you enable the S+ that connects to a BT device (like Suunto Aqua), it will show “connected” if successful. Screenshot in German. “connected” = “verbunden”
              IMG_0919.jpeg

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 1
              • M Offline
                MirkoP
                last edited by

                Good morning! S9PP here. From the update the OHR stop to works after a few hrs from the restart. Multiple soft restart and 1 switch off from the update. I did a soft reset just before sleep and the sleep tracking stop to record after 1:12 hrs (I think this time is align with the duration of the ohr sensor ) . Today I will try make a factory reset. Otherwise I will forced to make a firmware downgrade, waiting for a fixing of this annoying bug.

                While the ui update is fantastic!

                Александр ДаниленкоА 1 Reply Last reply Reply Quote 4
                • SuperFlo75S Offline
                  SuperFlo75 Silver Members Bronze Member
                  last edited by

                  After the update, my wife’s S9PP stopped the OHR this night, which causes a wrong sleep tracking… we did a soft reset… wait and see… it seems to be an issue with the S9PP? My SV is working as usual!

                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                  Suunto Wing
                  Suunto 9 Peak Pro Titanium (owns my wife now)
                  Suunto Spartan Ultra
                  SA iOS 2.43.0 (18473)
                  Instagram @superflo75

                  1 Reply Last reply Reply Quote 4
                  • tazidenT Offline
                    taziden Gold Members
                    last edited by

                    Same here. 1h47min of sleep according to S9PP, then no more HR after that.

                    S9PP

                    1 Reply Last reply Reply Quote 3
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Hi @SuperFlo75 @taziden @Александр-Даниленко @Francesco-Pagano @Janne-Leppamaki @The_77

                      Please send logs via the app and send me a private message with your email address used in the app to check the issue with OHR stop working.

                      Could you help me out ?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      F T Александр ДаниленкоА S 4 Replies Last reply Reply Quote 5
                      • F Offline
                        fv4500 Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos
                        Same issue observed here, 9PP shows no OHR at all. Sensor is off. Won’t work or get active in the context of an activity either (OHR on, sensor/belt HR off). HR widget shows “Heart rate - not measured”.

                        Soft reset restored OHR back.

                        Keeping an eye on how this develops!

                        1 Reply Last reply Reply Quote 3
                        • C Offline
                          cheetah694 Bronze Member @BrunoH
                          last edited by

                          @BrunoH I tried everything and my Control Panel was still broken. I gave up on it and went to work. Now it’s repaired by itself. Took literally no extra actions. Maybe just give it some time and it will be cured.

                          AudaxjoeA 1 Reply Last reply Reply Quote 0
                          • S Offline
                            SLAUB1
                            last edited by

                            S9PP here, and no sleep tracking for 2 days now. OHR needs a soft reset to start working again.

                            1 Reply Last reply Reply Quote 4
                            • T Offline
                              tmclr Bronze Member @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos

                              Seems this is an issue for all 9PP users. Also being reported on Reddit.

                              Mine is the same - heart rate readings too high when working, but frequently OHR sensor not working at all, and sleep tracking also broken.

                              1 Reply Last reply Reply Quote 2
                              • M Offline
                                minimark069
                                last edited by minimark069

                                The same for me S9PP stopped OHR at midday yesterday until I did a reset and only recorded 1.12h sleep last night.
                                On a more positive note my suunto smart belt seem to be connecting to the watch again following connection issues with the previous FW.

                                Suunto S9pp Black
                                iPhone 13 mini

                                1 Reply Last reply Reply Quote 2
                                • pilleusP Offline
                                  pilleus
                                  last edited by

                                  No problems with my S9PP. I had the issue with an earlier firmware, but since the last two updates it seems to be solved.

                                  https://www.instagram.com/moves.are.life/
                                  Suunto Vertical Black Lime
                                  Suunto 9 Peak Pro Black
                                  Suunto Spartan Ultra Stealth Titanium

                                  M 1 Reply Last reply Reply Quote 1
                                  • thanasisT Offline
                                    thanasis Bronze Member
                                    last edited by

                                    so far the update is exceptional… leading me to also sell the AWU . it’s simply great an update

                                    gerasimosG 1 Reply Last reply Reply Quote 3
                                    • Francesco PaganoF Offline
                                      Francesco Pagano Silver Members Bronze Member
                                      last edited by

                                      On the positive side, this issue with OHR stopping is saving me quite a lot of battery charge 😅

                                      S9PP
                                      S5

                                      1 Reply Last reply Reply Quote 0
                                      • AudaxjoeA Offline
                                        Audaxjoe @cheetah694
                                        last edited by

                                        @cheetah694 mine was the same. Just started working.

                                        Suunto Vertical
                                        Suunto 9 BARO
                                        Garmin Fenix 3, 5
                                        Suunto Vector

                                        1 Reply Last reply Reply Quote 0
                                        • gerasimosG Offline
                                          gerasimos Bronze Member @thanasis
                                          last edited by

                                          @thanasis how about battery drain problems and offset, back to normal?
                                          AWU what it is?

                                          Suunto Vertical Ti
                                          Suunto S9 gen1
                                          Suunto Ambit3 peak

                                          t-DoxT thanasisT 2 Replies Last reply Reply Quote 0
                                          • J Offline
                                            Janne Leppamaki Bronze Member
                                            last edited by

                                            Logs sent. Hopefully those help

                                            1 Reply Last reply Reply Quote 1
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