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    Software update 2.39.20 (2024 Q4)

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    • Tami999T Offline
      Tami999 Silver Members
      last edited by

      Battery seems same as previous update 4-4,5% / day but i must say I love compass calibration. I needed to calibrate it every few hours manually. Now I calibrated it after update yesterday, and today when I back home it was calibrated (no needed) in perfect direction 🙂

      1 Reply Last reply Reply Quote 0
      • Александр ДаниленкоА Offline
        Александр Даниленко
        last edited by Александр Даниленко

        OHR stopped working today on my S9PP.

        I did reset…in few hours it stopped again.

        1000037549.jpg 1000037551.jpg

        Only reboot helped to turn it on…but it is annoying, since after reboot resources reset to 70% so I wouldn’t like to reboot few times per day, making resources functionality useless 😡

        Suunto Race S

        1 Reply Last reply Reply Quote 7
        • D Offline
          dulko79
          last edited by

          This morning all back is to normal, sleeping was tracked spot on, resources chart updated.

          App: beta
          Phone: Iphone
          iOS

          1 Reply Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @duffman19
            last edited by Egika

            @duffman19 said in Software update 2.39.20 (2024 Q4):

            @pavel-samokha said in Software update 2.39.20 (2024 Q4):

            • SuuntoPlus Sports App displays device connection status

            Is this explained anywhere? Does this mean any Sports App has the ability to show device connections? Is this with an icon?

            if you enable the S+ that connects to a BT device (like Suunto Aqua), it will show “connected” if successful. Screenshot in German. “connected” = “verbunden”
            IMG_0919.jpeg

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            1 Reply Last reply Reply Quote 1
            • M Offline
              MirkoP
              last edited by

              Good morning! S9PP here. From the update the OHR stop to works after a few hrs from the restart. Multiple soft restart and 1 switch off from the update. I did a soft reset just before sleep and the sleep tracking stop to record after 1:12 hrs (I think this time is align with the duration of the ohr sensor ) . Today I will try make a factory reset. Otherwise I will forced to make a firmware downgrade, waiting for a fixing of this annoying bug.

              While the ui update is fantastic!

              Александр ДаниленкоА 1 Reply Last reply Reply Quote 4
              • SuperFlo75S Offline
                SuperFlo75 Silver Members Bronze Member
                last edited by

                After the update, my wife’s S9PP stopped the OHR this night, which causes a wrong sleep tracking… we did a soft reset… wait and see… it seems to be an issue with the S9PP? My SV is working as usual!

                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                Suunto Wing
                Suunto 9 Peak Pro Titanium (owns my wife now)
                Suunto Spartan Ultra
                SA iOS 2.43.0 (18473)
                Instagram @superflo75

                1 Reply Last reply Reply Quote 4
                • tazidenT Offline
                  taziden Gold Members
                  last edited by

                  Same here. 1h47min of sleep according to S9PP, then no more HR after that.

                  S9PP

                  1 Reply Last reply Reply Quote 3
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Hi @SuperFlo75 @taziden @Александр-Даниленко @Francesco-Pagano @Janne-Leppamaki @The_77

                    Please send logs via the app and send me a private message with your email address used in the app to check the issue with OHR stop working.

                    Could you help me out ?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    F T Александр ДаниленкоА S 4 Replies Last reply Reply Quote 5
                    • F Offline
                      fv4500 Bronze Member @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos
                      Same issue observed here, 9PP shows no OHR at all. Sensor is off. Won’t work or get active in the context of an activity either (OHR on, sensor/belt HR off). HR widget shows “Heart rate - not measured”.

                      Soft reset restored OHR back.

                      Keeping an eye on how this develops!

                      1 Reply Last reply Reply Quote 3
                      • C Offline
                        cheetah694 Bronze Member @BrunoH
                        last edited by

                        @BrunoH I tried everything and my Control Panel was still broken. I gave up on it and went to work. Now it’s repaired by itself. Took literally no extra actions. Maybe just give it some time and it will be cured.

                        AudaxjoeA 1 Reply Last reply Reply Quote 0
                        • S Offline
                          SLAUB1
                          last edited by

                          S9PP here, and no sleep tracking for 2 days now. OHR needs a soft reset to start working again.

                          1 Reply Last reply Reply Quote 4
                          • T Offline
                            tmclr Bronze Member @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos

                            Seems this is an issue for all 9PP users. Also being reported on Reddit.

                            Mine is the same - heart rate readings too high when working, but frequently OHR sensor not working at all, and sleep tracking also broken.

                            1 Reply Last reply Reply Quote 2
                            • M Offline
                              minimark069
                              last edited by minimark069

                              The same for me S9PP stopped OHR at midday yesterday until I did a reset and only recorded 1.12h sleep last night.
                              On a more positive note my suunto smart belt seem to be connecting to the watch again following connection issues with the previous FW.

                              Suunto S9pp Black
                              iPhone 13 mini

                              1 Reply Last reply Reply Quote 2
                              • pilleusP Offline
                                pilleus
                                last edited by

                                No problems with my S9PP. I had the issue with an earlier firmware, but since the last two updates it seems to be solved.

                                https://www.instagram.com/moves.are.life/
                                Suunto Vertical Black Lime
                                Suunto 9 Peak Pro Black
                                Suunto Spartan Ultra Stealth Titanium

                                M 1 Reply Last reply Reply Quote 1
                                • thanasisT Offline
                                  thanasis Bronze Member
                                  last edited by

                                  so far the update is exceptional… leading me to also sell the AWU . it’s simply great an update

                                  gerasimosG 1 Reply Last reply Reply Quote 3
                                  • Francesco PaganoF Offline
                                    Francesco Pagano Silver Members Bronze Member
                                    last edited by

                                    On the positive side, this issue with OHR stopping is saving me quite a lot of battery charge 😅

                                    S9PP
                                    S5

                                    1 Reply Last reply Reply Quote 0
                                    • AudaxjoeA Offline
                                      Audaxjoe @cheetah694
                                      last edited by

                                      @cheetah694 mine was the same. Just started working.

                                      Suunto Vertical
                                      Suunto 9 BARO
                                      Garmin Fenix 3, 5
                                      Suunto Vector

                                      1 Reply Last reply Reply Quote 0
                                      • gerasimosG Offline
                                        gerasimos Bronze Member @thanasis
                                        last edited by

                                        @thanasis how about battery drain problems and offset, back to normal?
                                        AWU what it is?

                                        Suunto Vertical Ti
                                        Suunto S9 gen1
                                        Suunto Ambit3 peak

                                        t-DoxT thanasisT 2 Replies Last reply Reply Quote 0
                                        • J Offline
                                          Janne Leppamaki Bronze Member
                                          last edited by

                                          Logs sent. Hopefully those help

                                          1 Reply Last reply Reply Quote 1
                                          • A Offline
                                            andry_ua
                                            last edited by

                                            new update, but still without Ukrainian language… very sad…

                                            1 Reply Last reply Reply Quote 1
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