Software update 2.39.20 (2024 Q4)

[fv4500]

Thanks for pointing @tmclr…. Another downgraded here.
I’m in general quite benevolent with bugs and just install updates right away, but with this latest one it’s been too much: a daily random soft-reset to restore OHR?
The new menus are great and aside from the issue with OHR the update has been fantastic, though.
See you next update.

[cod3569]

I have also rolled back to 2.37.48 about 24 hrs ago. No problems observed since then, OHR issue is gone and working as intended.
However now the app wants me to install the latest firmware, any ideas how to disable automatic updates?

[vinc14]

@cod3569 how to roll back to old version?

[fv4500]

@cod3569 in the Suunto App, go to your watch’s page and select the top-right menu (the “gear”). There you should find the option to disable automatic updates.

[vinc14]

@fv4500 yes but how to install the old one

[sebchastang]

@cod3569 @fv4500 I have made a mistake by accidentally clicking the “Delete OTA pkgs” menu (instead of “Select OTA pkg”)
Do you know any way to get old package back so I can also downgrade?
Thanks for help

[cod3569]

@vinc14 This post explains how to downgrade: https://forum.suunto.com/post/148824
If you updated from 2.37.48, you should be able to select 2.37.48 OTA package.
Cheers

[antxill]

Same trouble with OHR From 4 to 6 hours before hanging.

[thanasis]

@gerasimos said in Software update 2.39.20 (2024 Q4):

@thanasis how about battery drain problems and offset, back to normal?
AWU what it is?

No offset so far . I did both tracks that previously had offsets and they were spot on this time ! Tracks were spectacularly spot on !!
Battery is better to almost 4% per day

[cheetah694]

After the watch failed to track two sleeps in a row correctly and just bailed on measuring my heart rate I had to downgrade. Christmas watchfaces are a nice to have, but I’d rather prefer an update which keeps the core features stable.

[gerasimos]

@thanasis pefect man!!

[cosme.costa]

One here with a SVTi and without any problems. Very happy with the update, battery lasts more and GPS tracks are better than before, I even like the new animation. In my opinion is a good update, at least for the SV

I guess most of the problems are with the S9PP and I hope they are resolved quickly.

[Dimitrios Kanellopoulos]

Hi all S9PP’s people. Thank you for the logs and we have found the issue.

I ll keep you posted.

[MirkoP]

@Mff73 thanks a lot! A followed the instracyion the same day you reply and it perfectly works now!

I will update again when the ohr issue will be fix.

[enriqueescoms]

@Dimitrios-Kanellopoulos Thanks for giving us some information. I’ll be waiting for the problems to be solved.

The last straw was that I’ve already had two HR sensor crashes today, so I’ve rolled back, as other users, to the previous version for now.

(The Christmas tree is now mint instead of green, a small loss compared to the pleasure of going back to the UI without carousel animation.)

[Pavlas]

So my control panels broke yesterday. Looks like it happened after activity.

[Александр Даниленко]

@tmclr said in Software update 2.39.20 (2024 Q4):

I’ve reverted to 2.37.48.

Confirmed my thoughts about the new UI - I prefer the old version. The new setup didn’t scroll smoothly and also shrunk the text of non-selected options for no good reason, making them harder to see.

I’d also rather have functioning OHR/sleep tracking than a Christmas tree watch face.

I do wonder how Suunto can release a update such as this with fundamental faults that disable a primary function of the watch… Is there no Beta testing?
Also no updates on here on likely timing for a fix.

I also returned to 2.37.48…but we can still use a Christmas tree watchface. The only problem is that the old firmware doesn’t have green color of watchface. But mint green is ok)

[Nicola Fontana]

Dear development Team,

it´s not the first time this happens but this latest update 2.39.20 did more harm then good. Now my heart frequecy sensor, which for me is the MOST important feature in a fitness watch, is not working. It is stuck and on display i see only “Measuring…”, if I reboot the watch it works for some time then again gets stuck. I must say I was a really big fan of Suunto and especially of its philosophy of beeing a small focused company caring for the environment and delivering high quality products with premium materials and fewer but high performing software features. Since now software issues happened one too many time I think I will move to another watch because I am not ready to loose so much training data cosnidering I payed almost 400€ for my Suunto 9 Peak Pro.
I hope you will improve in the future so that I can switch back to your watches because I think from the hardware point of view they have no riivals.

Nevertheless Happy Christmas Holidays

[Łukasz Szmigiel]

@Nicola-Fontana said in Software update 2.39.20 (2024 Q4):

I will move to another watch

What will your pick be? Who’s software is better and bug free?

[Łukasz Szmigiel]

@Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

Hi all S9PP’s people. Thank you for the logs and we have found the issue.

I ll keep you posted.

Nah, I’m cool. I just learned that I’m a hamster, hence the 255 hr.