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Software update 2.39.20 (2024 Q4)

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  • C Offline
    cod3569 @vinc14
    last edited by 19 Dec 2024, 21:33

    @vinc14 This post explains how to downgrade: https://forum.suunto.com/post/148824
    If you updated from 2.37.48, you should be able to select 2.37.48 OTA package.
    Cheers

    1 Reply Last reply Reply Quote 5
    • A Offline
      antxill
      last edited by 20 Dec 2024, 03:07

      Same trouble with OHR 😞 From 4 to 6 hours before hanging.

      1 Reply Last reply Reply Quote 1
      • T Offline
        thanasis Bronze Member @gerasimos
        last edited by 20 Dec 2024, 06:07

        @gerasimos said in Software update 2.39.20 (2024 Q4):

        @thanasis how about battery drain problems and offset, back to normal?
        AWU what it is?

        No offset so far 🙂 . I did both tracks that previously had offsets and they were spot on this time ! Tracks were spectacularly spot on !!
        Battery is better to almost 4% per day

        G 1 Reply Last reply 20 Dec 2024, 06:54 Reply Quote 4
        • C Offline
          cheetah694 Bronze Member
          last edited by 20 Dec 2024, 06:52

          After the watch failed to track two sleeps in a row correctly and just bailed on measuring my heart rate I had to downgrade. Christmas watchfaces are a nice to have, but I’d rather prefer an update which keeps the core features stable.

          1 Reply Last reply Reply Quote 3
          • G Offline
            gerasimos Bronze Member @thanasis
            last edited by 20 Dec 2024, 06:54

            @thanasis pefect man!!

            Suunto Vertical Ti
            Suunto S9 gen1
            Suunto Ambit3 peak

            1 Reply Last reply Reply Quote 1
            • C Offline
              cosme.costa
              last edited by 20 Dec 2024, 07:15

              One here with a SVTi and without any problems. Very happy with the update, battery lasts more and GPS tracks are better than before, I even like the new animation. In my opinion is a good update, at least for the SV

              I guess most of the problems are with the S9PP and I hope they are resolved quickly.

              1 Reply Last reply Reply Quote 8
              • D Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by 20 Dec 2024, 07:22

                Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                I ll keep you posted.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                E Ł T 3 Replies Last reply 20 Dec 2024, 08:26 Reply Quote 29
                • M Offline
                  MirkoP @Mff73
                  last edited by MirkoP 20 Dec 2024, 08:19

                  @Mff73 thanks a lot! A followed the instracyion the same day you reply and it perfectly works now!

                  I will update again when the ohr issue will be fix.

                  1 Reply Last reply Reply Quote 0
                  • E Offline
                    enriqueescoms @Dimitrios Kanellopoulos
                    last edited by enriqueescoms 20 Dec 2024, 08:26

                    @Dimitrios-Kanellopoulos Thanks for giving us some information. I’ll be waiting for the problems to be solved.

                    The last straw was that I’ve already had two HR sensor crashes today, so I’ve rolled back, as other users, to the previous version for now.

                    (The Christmas tree is now mint instead of green, a small loss compared to the pleasure of going back to the UI without carousel animation.) 🎄

                    Suunto 9 Peak Pro (all black version)

                    1 Reply Last reply Reply Quote 3
                    • P Offline
                      Pavlas
                      last edited by 20 Dec 2024, 09:21

                      So my control panels broke yesterday. Looks like it happened after activity.

                      🔺Vertical All Black

                      ex:
                      Ambit2 Black
                      Ambit3 Peak Sapphire
                      Spartan Ultra Stealth Titanium
                      S9B All Black
                      Ocean All Black (for testing only)
                      >>> YouTube Channel <<<

                      1 Reply Last reply Reply Quote 1
                      • А Offline
                        Александр Даниленко @tmclr
                        last edited by 20 Dec 2024, 09:31

                        @tmclr said in Software update 2.39.20 (2024 Q4):

                        I’ve reverted to 2.37.48.

                        Confirmed my thoughts about the new UI - I prefer the old version. The new setup didn’t scroll smoothly and also shrunk the text of non-selected options for no good reason, making them harder to see.

                        I’d also rather have functioning OHR/sleep tracking than a Christmas tree watch face. 😁

                        I do wonder how Suunto can release a update such as this with fundamental faults that disable a primary function of the watch… Is there no Beta testing?
                        Also no updates on here on likely timing for a fix.

                        I also returned to 2.37.48…but we can still use a Christmas tree watchface. The only problem is that the old firmware doesn’t have green color of watchface. But mint green is ok)

                        Suunto Race S

                        P 1 Reply Last reply 4 Jan 2025, 22:37 Reply Quote 1
                        • N Offline
                          Nicola Fontana
                          last edited by 20 Dec 2024, 09:35

                          Dear development Team,

                          it´s not the first time this happens but this latest update 2.39.20 did more harm then good. Now my heart frequecy sensor, which for me is the MOST important feature in a fitness watch, is not working. It is stuck and on display i see only “Measuring…”, if I reboot the watch it works for some time then again gets stuck. I must say I was a really big fan of Suunto and especially of its philosophy of beeing a small focused company caring for the environment and delivering high quality products with premium materials and fewer but high performing software features. Since now software issues happened one too many time I think I will move to another watch because I am not ready to loose so much training data cosnidering I payed almost 400€ for my Suunto 9 Peak Pro.
                          I hope you will improve in the future so that I can switch back to your watches because I think from the hardware point of view they have no riivals.

                          Nevertheless Happy Christmas Holidays

                          Ł L C 3 Replies Last reply 20 Dec 2024, 09:48 Reply Quote 2
                          • Ł Offline
                            Łukasz Szmigiel @Nicola Fontana
                            last edited by 20 Dec 2024, 09:48

                            @Nicola-Fontana said in Software update 2.39.20 (2024 Q4):

                            I will move to another watch

                            What will your pick be? Who’s software is better and bug free?

                            S9PP 2.40.44

                            1 Reply Last reply Reply Quote 2
                            • Ł Offline
                              Łukasz Szmigiel @Dimitrios Kanellopoulos
                              last edited by 20 Dec 2024, 09:59

                              @Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

                              Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                              I ll keep you posted.

                              Nah, I’m cool. I just learned that I’m a hamster, hence the 255 hr.

                              S9PP 2.40.44

                              G 1 Reply Last reply 20 Dec 2024, 10:18 Reply Quote 2
                              • G Offline
                                Gunnar @Łukasz Szmigiel
                                last edited by 20 Dec 2024, 10:18

                                @Łukasz-Szmigiel You made my day 🙂

                                1 Reply Last reply Reply Quote 1
                                • L Offline
                                  larrybbaker @Nicola Fontana
                                  last edited by 20 Dec 2024, 10:47

                                  @Nicola-Fontana unique case/situation. I don’t think this is a majority feeling.

                                  SV Solar
                                  iPhone 16 Pro

                                  1 Reply Last reply Reply Quote 2
                                  • J Offline
                                    jacob @sebchastang
                                    last edited by 20 Dec 2024, 12:52

                                    @sebchastang i have the same issue. Anybody know how to install previous OTA-packages on the vertical?

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      t-Dox @Dimitrios Kanellopoulos
                                      last edited by 20 Dec 2024, 12:57

                                      @Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

                                      Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                                      I ll keep you posted.

                                      great job! glad to hear this good news

                                      Andrea
                                      9pp

                                      1 Reply Last reply Reply Quote 0
                                      • E Offline
                                        Egika Platinum Member
                                        last edited by Egika 20 Dec 2024, 15:34

                                        a fix for the HR issue is currently under testing

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        S K 2 Replies Last reply 20 Dec 2024, 15:49 Reply Quote 6
                                        • S Online
                                          sebchastang Silver Members @Egika
                                          last edited by 20 Dec 2024, 15:49

                                          @Egika Do you know if a fix for bad “control panel” display when activated by bottom button shortcut is also under testing?
                                          Even if it is probably less important than the HR issue, I think it deserves consideration from Suunto since it has been broken with latest firmware.
                                          Thanks.

                                          Suunto Vertical
                                          Suunto Traverse

                                          E 1 Reply Last reply 20 Dec 2024, 15:50 Reply Quote 0
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