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Software update 2.39.20 (2024 Q4)

Scheduled Pinned Locked Moved Watches
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  • T Offline
    tmclr Bronze Member @Dimitrios Kanellopoulos
    last edited by tmclr 1 Jul 2025, 08:13 7 Jan 2025, 08:12

    @Dimitrios-Kanellopoulos

    Yes I appreciate that. However the s/w that the watch was on was acceptable to me, and I chose to disable updates.

    As such I don’t expect the watch to be updated.

    What other (unwanted) changes and bugs are going to be forced on me???

    G D 2 Replies Last reply 7 Jan 2025, 08:30 Reply Quote 0
    • G Offline
      GiPFELKiND Silver Members @tmclr
      last edited by 7 Jan 2025, 08:30

      @tmclr thats really bad experience ☺️ i want choose for myself whatupdate

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      1 Reply Last reply Reply Quote 1
      • D Offline
        Dimitrios Kanellopoulos Community Manager @tmclr
        last edited by 7 Jan 2025, 10:52

        @tmclr You disabled the automatic updates from the app ? Then I need the app version please. If that is the case it should not happen

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        T P 3 Replies Last reply 7 Jan 2025, 11:34 Reply Quote 0
        • T Offline
          tmclr Bronze Member @Dimitrios Kanellopoulos
          last edited by tmclr 1 Jul 2025, 11:44 7 Jan 2025, 11:34

          @Dimitrios-Kanellopoulos

          App version 2.40.2 (17627). Confirmed once again that the ‘enable automatic updates’ option is turned off in the watch settings in the App.

          Would it be helpful to send send logs from the App?

          1 Reply Last reply Reply Quote 0
          • P Offline
            Pavlas @Dimitrios Kanellopoulos
            last edited by Pavlas 1 Jul 2025, 12:21 7 Jan 2025, 12:19

            @Dimitrios-Kanellopoulos This also happened to me when the SA update came out in November.

            🔺Vertical All Black

            ex:
            Ambit2 Black
            Ambit3 Peak Sapphire
            Spartan Ultra Stealth Titanium
            S9B All Black
            >>> YouTube Channel <<<

            1 Reply Last reply Reply Quote 0
            • P Offline
              Pavlas
              last edited by 7 Jan 2025, 12:26

              Since the last update 2.39.20, my watch sometimes disconnects from SA and won’t reconnect. Restarting the phone doesn’t help. A soft reset of the watch helps. It has happened to me with both Vertical and Ocean. My wife had the same problem with the 9PP. Has anyone experienced this?
              I lost an important call today because of it.

              🔺Vertical All Black

              ex:
              Ambit2 Black
              Ambit3 Peak Sapphire
              Spartan Ultra Stealth Titanium
              S9B All Black
              >>> YouTube Channel <<<

              S W 2 Replies Last reply 7 Jan 2025, 12:46 Reply Quote 0
              • S Offline
                sartoric Moderator @Pavlas
                last edited by 7 Jan 2025, 12:46

                @Pavlas said in Software update 2.39.20 (2024 Q4):

                I lost an important call today because of it.

                What do you mean?

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                P 1 Reply Last reply 7 Jan 2025, 13:01 Reply Quote 0
                • C Offline
                  cheetah694 Bronze Member
                  last edited by 7 Jan 2025, 12:57

                  Other companies have learnt it the hard way too — never make a release right before major holidays. Everyone has already forgot and disabled those Christmas watch faces, but the bitter taste of the broken OHR and control panel is there to remain for a long time.

                  M 1 Reply Last reply 7 Jan 2025, 14:08 Reply Quote 13
                  • P Offline
                    Pavlas @sartoric
                    last edited by 7 Jan 2025, 13:01

                    @sartoric Nothing major. Just that I didn’t have my phone near me (I have the ringer off) and the watch didn’t alert me to an incoming call. That’s all 🙂

                    🔺Vertical All Black

                    ex:
                    Ambit2 Black
                    Ambit3 Peak Sapphire
                    Spartan Ultra Stealth Titanium
                    S9B All Black
                    >>> YouTube Channel <<<

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      Maximilian Mustermann @SuuntoZec
                      last edited by 7 Jan 2025, 13:56

                      @pavel-samokha @Dimitrios-Kanellopoulos @Egika @peegee
                      @SuuntoZec said in Software update 2.39.20 (2024 Q4):

                      The problems with the new release does not only happen the S9PP.
                      Race S (at least mine) are also impacted

                      My Race S has been spared so far except for problems with the Wi-Fi, but indeed my watch has now also at least stopped measuring sleep and HRV. I’m now going back to the last known good release.

                      –
                      Gravity Yippee! - https://www.instagram.com/oe_aus_b/
                      Suunto Vertical Titanium / Suunto Race S

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Matúš Bronze Member @cheetah694
                        last edited by 7 Jan 2025, 14:08

                        @cheetah694 said in Software update 2.39.20 (2024 Q4):

                        Everyone has already forgot and disabled those Christmas watch faces, but the bitter taste of the broken OHR and control panel is there to remain for a long time.

                        Strict, but fair.

                        Suunto 9 Peak Pro Titanium Slate
                        Suunto Spartan Sport

                        #swatt

                        1 Reply Last reply Reply Quote 2
                        • M Offline
                          MiniForklift Platinum Member
                          last edited by MiniForklift 1 Jul 2025, 21:35 7 Jan 2025, 21:31

                          As of a few days ago my Notifications stopped working, I’m no longer getting them on my SV when something comes trough on my phone. I’m tempted to backdate to an earlier version, main reason being I’m having problems with charging my SV. When I plug it in it either:

                          • Does nothing
                          • Shows the battery percentage as if it’s charging, but then nothing happens and it doesn’t charge
                          • Beeps like crazy and goes absolutely mental

                          I can usually get it to charge as normal after a few ‘Power Off’ and a handful of soft resets. I’ve never seen this charging issue mentioned here which seems odd, anyhow I’m realy hoping that this will be rectified sooner rather than later. FWIW I usually charge at the start of the month and then again mid month

                          SV Titanium Solar Forest

                          G F 2 Replies Last reply 8 Jan 2025, 06:45 Reply Quote 1
                          • G Offline
                            GiPFELKiND Silver Members @MiniForklift
                            last edited by 8 Jan 2025, 06:45

                            @MiniForklift have the same, but Not exactly since the last Update … It comes from time to time Here…

                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              flo7z Silver Members @MiniForklift
                              last edited by 8 Jan 2025, 09:30

                              @MiniForklift I have the same too with my S9PP since a few firmwares updates ago, it’s random, my guess would be it’s a combination of dirt on the sensors and the firmware being very sensitive. and possible the electrial plug. hard to pinpoint.

                              Florian Z.
                              Suunto 9 Peak Pro
                              Suunto Wings
                              Suunto D4
                              Suunto Ambit 3 Peak

                              1 Reply Last reply Reply Quote 0
                              • Ł Offline
                                Łukasz Szmigiel
                                last edited by 8 Jan 2025, 17:42

                                This is strange, but it’s either this firmware version or latest Android (15) broke media controls as well as quick responses via watch.

                                The thing is - I can see what media is being played, but only the controls are grayed out.

                                I can send quick responses without any errors displayed in the watch, but the phone doesn’t send them?

                                Any ideas?

                                S9PP 2.40.38

                                B P S S 4 Replies Last reply 8 Jan 2025, 19:31 Reply Quote 1
                                • B Offline
                                  BrunoH Gold Members @Łukasz Szmigiel
                                  last edited by 8 Jan 2025, 19:31

                                  @Łukasz-Szmigiel I can confirm this bug. Soft reset fixed it for me, at least temporarily. Didn’t have time to reproduce it because I downgraded. Media controls, control panel scaling and wifi connection problems were a bit too much.

                                  Compasses: M-311, A-10, SK-7
                                  Diving: Finnlight Navy 90, Vyper
                                  Sports: Metron, S7, S9B and Vertical

                                  Ł 1 Reply Last reply 8 Jan 2025, 22:08 Reply Quote 2
                                  • Ł Offline
                                    Łukasz Szmigiel @BrunoH
                                    last edited by 8 Jan 2025, 22:08

                                    @BrunoH thanks, good to know it’s not an isolated issue.

                                    S9PP 2.40.38

                                    1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      pomah86 @Łukasz Szmigiel
                                      last edited by 9 Jan 2025, 07:43

                                      @Łukasz-Szmigiel

                                      I have had issues with notifications since Android 15 update, when I got the watch one year ago all notifications were flawless, now I’m missing Whatsapp, signal, sometimes text messages.

                                      Using a pixel 8 with Android 15 on it, and I have downgraded to 2.37.48 on my watch. I never noticed and notifications improvements on the latest firmware, I was too busy to soft reseting the watch several times a day to get the ohr to function.

                                      1 Reply Last reply Reply Quote 1
                                      • T Offline
                                        tmclr Bronze Member
                                        last edited by 9 Jan 2025, 08:33

                                        @Dimitrios-Kanellopoulos

                                        Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?

                                        D 1 Reply Last reply 9 Jan 2025, 08:35 Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @tmclr
                                          last edited by 9 Jan 2025, 08:35

                                          @tmclr filing a bug

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          T 1 Reply Last reply 9 Jan 2025, 08:36 Reply Quote 0
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