Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
    648 Posts 166 Posters 78.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • C Offline
      cheetah694 Bronze Member
      last edited by

      Other companies have learnt it the hard way too — never make a release right before major holidays. Everyone has already forgot and disabled those Christmas watch faces, but the bitter taste of the broken OHR and control panel is there to remain for a long time.

      M 1 Reply Last reply Reply Quote 13
      • PavlasP Offline
        Pavlas @sartoric
        last edited by

        @sartoric Nothing major. Just that I didn’t have my phone near me (I have the ringer off) and the watch didn’t alert me to an incoming call. That’s all 🙂

        🔺Vertical All Black

        ex:
        Ambit2 Black
        Ambit3 Peak Sapphire
        Spartan Ultra Stealth Titanium
        S9B All Black
        >>> YouTube Channel <<<

        1 Reply Last reply Reply Quote 0
        • Maximilian MustermannM Offline
          Maximilian Mustermann @SuuntoZec
          last edited by

          @pavel-samokha @Dimitrios-Kanellopoulos @Egika @peegee
          @SuuntoZec said in Software update 2.39.20 (2024 Q4):

          The problems with the new release does not only happen the S9PP.
          Race S (at least mine) are also impacted

          My Race S has been spared so far except for problems with the Wi-Fi, but indeed my watch has now also at least stopped measuring sleep and HRV. I’m now going back to the last known good release.

          –
          Gravity Yippee! - https://www.instagram.com/oe_aus_b/
          Suunto Vertical Titanium / Suunto Race S

          1 Reply Last reply Reply Quote 0
          • M Offline
            Matúš Bronze Member @cheetah694
            last edited by

            @cheetah694 said in Software update 2.39.20 (2024 Q4):

            Everyone has already forgot and disabled those Christmas watch faces, but the bitter taste of the broken OHR and control panel is there to remain for a long time.

            Strict, but fair.

            Suunto 9 Peak Pro Titanium Slate
            Suunto Spartan Sport

            #swatt

            1 Reply Last reply Reply Quote 2
            • MiniForkliftM Offline
              MiniForklift Platinum Member
              last edited by MiniForklift

              As of a few days ago my Notifications stopped working, I’m no longer getting them on my SV when something comes trough on my phone. I’m tempted to backdate to an earlier version, main reason being I’m having problems with charging my SV. When I plug it in it either:

              • Does nothing
              • Shows the battery percentage as if it’s charging, but then nothing happens and it doesn’t charge
              • Beeps like crazy and goes absolutely mental

              I can usually get it to charge as normal after a few ‘Power Off’ and a handful of soft resets. I’ve never seen this charging issue mentioned here which seems odd, anyhow I’m realy hoping that this will be rectified sooner rather than later. FWIW I usually charge at the start of the month and then again mid month

              SV Titanium Solar Forest

              GiPFELKiNDG flo7zF 2 Replies Last reply Reply Quote 1
              • GiPFELKiNDG Online
                GiPFELKiND Silver Members @MiniForklift
                last edited by

                @MiniForklift have the same, but Not exactly since the last Update … It comes from time to time Here…

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                1 Reply Last reply Reply Quote 0
                • flo7zF Offline
                  flo7z Silver Members @MiniForklift
                  last edited by

                  @MiniForklift I have the same too with my S9PP since a few firmwares updates ago, it’s random, my guess would be it’s a combination of dirt on the sensors and the firmware being very sensitive. and possible the electrial plug. hard to pinpoint.

                  Florian Z.
                  Suunto 9 Peak Pro
                  Suunto Wings
                  Suunto D4
                  Suunto Ambit 3 Peak

                  1 Reply Last reply Reply Quote 0
                  • Łukasz SzmigielŁ Offline
                    Łukasz Szmigiel
                    last edited by

                    This is strange, but it’s either this firmware version or latest Android (15) broke media controls as well as quick responses via watch.

                    The thing is - I can see what media is being played, but only the controls are grayed out.

                    I can send quick responses without any errors displayed in the watch, but the phone doesn’t send them?

                    Any ideas?

                    S9PP 2.40.38

                    BrunoHB P Stefano M64S S 4 Replies Last reply Reply Quote 1
                    • BrunoHB Offline
                      BrunoH Gold Members @Łukasz Szmigiel
                      last edited by

                      @Łukasz-Szmigiel I can confirm this bug. Soft reset fixed it for me, at least temporarily. Didn’t have time to reproduce it because I downgraded. Media controls, control panel scaling and wifi connection problems were a bit too much.

                      Compasses: M-311, A-10, SK-7
                      Diving: Finnlight Navy 90, Vyper
                      Sports: Metron, S7, S9B and Vertical

                      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
                      • Łukasz SzmigielŁ Offline
                        Łukasz Szmigiel @BrunoH
                        last edited by

                        @BrunoH thanks, good to know it’s not an isolated issue.

                        S9PP 2.40.38

                        1 Reply Last reply Reply Quote 0
                        • P Offline
                          pomah86 @Łukasz Szmigiel
                          last edited by

                          @Łukasz-Szmigiel

                          I have had issues with notifications since Android 15 update, when I got the watch one year ago all notifications were flawless, now I’m missing Whatsapp, signal, sometimes text messages.

                          Using a pixel 8 with Android 15 on it, and I have downgraded to 2.37.48 on my watch. I never noticed and notifications improvements on the latest firmware, I was too busy to soft reseting the watch several times a day to get the ohr to function.

                          1 Reply Last reply Reply Quote 1
                          • T Offline
                            tmclr Bronze Member
                            last edited by

                            @Dimitrios-Kanellopoulos

                            Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @tmclr
                              last edited by

                              @tmclr filing a bug

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              T 1 Reply Last reply Reply Quote 0
                              • T Offline
                                tmclr Bronze Member @Dimitrios Kanellopoulos
                                last edited by tmclr

                                @Dimitrios-Kanellopoulos

                                Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?

                                (Sorry for duplicate post)

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  tmclr Bronze Member @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos

                                  Thanks - would it be helpful to send logs from the App?

                                  1 Reply Last reply Reply Quote 0
                                  • Stefano M64S Offline
                                    Stefano M64 Silver Members @Łukasz Szmigiel
                                    last edited by

                                    @Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):

                                    The thing is - I can see what media is being played, but only the controls are grayed out.

                                    did you tried to stop the SA, clear its cache, and restart it?
                                    this solves the grayed out music controls problem for me, not sure if clearing the cache is really necessary

                                    Suunto Vector . Vector HR . Core . Race & Race S

                                    Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel @Stefano M64
                                      last edited by

                                      @Stefano-M64 I’ve tried soft resetting the watch, resetting bt, and forcing the SA closed and cleaning the cache. I just didn’t reinstall it.

                                      I’m not sure what broke it though - Android 15 or latest firmware.

                                      S9PP 2.40.38

                                      Stefano M64S 1 Reply Last reply Reply Quote 0
                                      • Stefano M64S Offline
                                        Stefano M64 Silver Members @Łukasz Szmigiel
                                        last edited by Stefano M64

                                        @Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):

                                        or latest firmware.

                                        I’m on the latest one on both Race and Race S and music controls work (android 13)

                                        Suunto Vector . Vector HR . Core . Race & Race S

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          SergioB @Łukasz Szmigiel
                                          last edited by

                                          @Łukasz-Szmigiel I’m on Android 13 and Race with the latest firmware. I do not often use quick responses via the watch, but the last two times I tried, they failed (even if the green screen appeared on the watch as if the message was sent)

                                          Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                                          Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                                          Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                                          • Łukasz SzmigielŁ Offline
                                            Łukasz Szmigiel @SergioB
                                            last edited by

                                            @SergioB same here - the watch behaves as if all was sent, but in fact - it doesn’t.

                                            S9PP 2.40.38

                                            T 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy