Software update 2.39.20 (2024 Q4)
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@MiniForklift I have the same too with my S9PP since a few firmwares updates ago, it’s random, my guess would be it’s a combination of dirt on the sensors and the firmware being very sensitive. and possible the electrial plug. hard to pinpoint.
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This is strange, but it’s either this firmware version or latest Android (15) broke media controls as well as quick responses via watch.
The thing is - I can see what media is being played, but only the controls are grayed out.
I can send quick responses without any errors displayed in the watch, but the phone doesn’t send them?
Any ideas?
S9PP 2.40.38
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@Łukasz-Szmigiel I can confirm this bug. Soft reset fixed it for me, at least temporarily. Didn’t have time to reproduce it because I downgraded. Media controls, control panel scaling and wifi connection problems were a bit too much.
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@BrunoH thanks, good to know it’s not an isolated issue.
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I have had issues with notifications since Android 15 update, when I got the watch one year ago all notifications were flawless, now I’m missing Whatsapp, signal, sometimes text messages.
Using a pixel 8 with Android 15 on it, and I have downgraded to 2.37.48 on my watch. I never noticed and notifications improvements on the latest firmware, I was too busy to soft reseting the watch several times a day to get the ohr to function.
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Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?
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@tmclr filing a bug
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Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?
(Sorry for duplicate post)
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Thanks - would it be helpful to send logs from the App?
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@Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):
The thing is - I can see what media is being played, but only the controls are grayed out.
did you tried to stop the SA, clear its cache, and restart it?
this solves the grayed out music controls problem for me, not sure if clearing the cache is really necessary -
@Stefano-M64 I’ve tried soft resetting the watch, resetting bt, and forcing the SA closed and cleaning the cache. I just didn’t reinstall it.
I’m not sure what broke it though - Android 15 or latest firmware.
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@Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):
or latest firmware.
I’m on the latest one on both Race and Race S and music controls work (android 13)
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@Łukasz-Szmigiel I’m on Android 13 and Race with the latest firmware. I do not often use quick responses via the watch, but the last two times I tried, they failed (even if the green screen appeared on the watch as if the message was sent)
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@SergioB same here - the watch behaves as if all was sent, but in fact - it doesn’t.
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I can report that on the latest firmware, 2.39.34 and android 15 (pixel 8 )
I get no notifications for Android messages (v 20250108_00)
I have even removed all data from the suunto app and repaird it with my phone
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Does anybody know if Suunto is working on a fix with the sleep tracking issues related to latest firmware?
It’s really bad with my Race and I didn’t have any issues before this update.
I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.
Samsung Galaxy S24
Suunto Race Titanium -
@JANTIKAINEN same problem here.
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@JANTIKAINEN Same probleme here
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Also problems for me with sleep tracking after latest update.
This is already the second time the sleep tracking has failed and I have to do a soft reset to get
my OHR working again. -
I already wrote about this in another topic, but I wanted to add it here, too. I’m having trouble with sleep tracking with my Race after the latest update. Sometimes, a watch restart helps, but sometimes, it doesn’t. It’s definitely a bug.
