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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @MiniForklift
      last edited by

      @MiniForklift have the same, but Not exactly since the last Update … It comes from time to time Here…

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      1 Reply Last reply Reply Quote 0
      • flo7zF Offline
        flo7z Silver Members @MiniForklift
        last edited by

        @MiniForklift I have the same too with my S9PP since a few firmwares updates ago, it’s random, my guess would be it’s a combination of dirt on the sensors and the firmware being very sensitive. and possible the electrial plug. hard to pinpoint.

        Florian Z.
        Suunto 9 Peak Pro
        Suunto Wings
        Suunto D4
        Suunto Ambit 3 Peak

        1 Reply Last reply Reply Quote 0
        • Łukasz SzmigielŁ Offline
          Łukasz Szmigiel
          last edited by

          This is strange, but it’s either this firmware version or latest Android (15) broke media controls as well as quick responses via watch.

          The thing is - I can see what media is being played, but only the controls are grayed out.

          I can send quick responses without any errors displayed in the watch, but the phone doesn’t send them?

          Any ideas?

          S9PP 2.40.38

          BrunoHB P Stefano M64S S 4 Replies Last reply Reply Quote 1
          • BrunoHB Offline
            BrunoH Gold Members @Łukasz Szmigiel
            last edited by

            @Łukasz-Szmigiel I can confirm this bug. Soft reset fixed it for me, at least temporarily. Didn’t have time to reproduce it because I downgraded. Media controls, control panel scaling and wifi connection problems were a bit too much.

            Compasses: M-311, A-10, SK-7
            Diving: Finnlight Navy 90, Vyper
            Sports: Metron, S7, S9B and Vertical

            Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
            • Łukasz SzmigielŁ Offline
              Łukasz Szmigiel @BrunoH
              last edited by

              @BrunoH thanks, good to know it’s not an isolated issue.

              S9PP 2.40.38

              1 Reply Last reply Reply Quote 0
              • P Offline
                pomah86 @Łukasz Szmigiel
                last edited by

                @Łukasz-Szmigiel

                I have had issues with notifications since Android 15 update, when I got the watch one year ago all notifications were flawless, now I’m missing Whatsapp, signal, sometimes text messages.

                Using a pixel 8 with Android 15 on it, and I have downgraded to 2.37.48 on my watch. I never noticed and notifications improvements on the latest firmware, I was too busy to soft reseting the watch several times a day to get the ohr to function.

                1 Reply Last reply Reply Quote 1
                • T Offline
                  tmclr Bronze Member
                  last edited by

                  @Dimitrios-Kanellopoulos

                  Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @tmclr
                    last edited by

                    @tmclr filing a bug

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    T 1 Reply Last reply Reply Quote 0
                    • T Offline
                      tmclr Bronze Member @Dimitrios Kanellopoulos
                      last edited by tmclr

                      @Dimitrios-Kanellopoulos

                      Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?

                      (Sorry for duplicate post)

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        tmclr Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos

                        Thanks - would it be helpful to send logs from the App?

                        1 Reply Last reply Reply Quote 0
                        • Stefano M64S Offline
                          Stefano M64 Silver Members @Łukasz Szmigiel
                          last edited by

                          @Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):

                          The thing is - I can see what media is being played, but only the controls are grayed out.

                          did you tried to stop the SA, clear its cache, and restart it?
                          this solves the grayed out music controls problem for me, not sure if clearing the cache is really necessary

                          Suunto Vector . Vector HR . Core . Race & Race S

                          Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                          • Łukasz SzmigielŁ Offline
                            Łukasz Szmigiel @Stefano M64
                            last edited by

                            @Stefano-M64 I’ve tried soft resetting the watch, resetting bt, and forcing the SA closed and cleaning the cache. I just didn’t reinstall it.

                            I’m not sure what broke it though - Android 15 or latest firmware.

                            S9PP 2.40.38

                            Stefano M64S 1 Reply Last reply Reply Quote 0
                            • Stefano M64S Offline
                              Stefano M64 Silver Members @Łukasz Szmigiel
                              last edited by Stefano M64

                              @Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):

                              or latest firmware.

                              I’m on the latest one on both Race and Race S and music controls work (android 13)

                              Suunto Vector . Vector HR . Core . Race & Race S

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                SergioB @Łukasz Szmigiel
                                last edited by

                                @Łukasz-Szmigiel I’m on Android 13 and Race with the latest firmware. I do not often use quick responses via the watch, but the last two times I tried, they failed (even if the green screen appeared on the watch as if the message was sent)

                                Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                                Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                                • Łukasz SzmigielŁ Offline
                                  Łukasz Szmigiel @SergioB
                                  last edited by

                                  @SergioB same here - the watch behaves as if all was sent, but in fact - it doesn’t.

                                  S9PP 2.40.38

                                  T 1 Reply Last reply Reply Quote 0
                                  • P Offline
                                    pomah86
                                    last edited by pomah86

                                    I can report that on the latest firmware, 2.39.34 and android 15 (pixel 8 )

                                    I get no notifications for Android messages (v 20250108_00)

                                    I have even removed all data from the suunto app and repaird it with my phone

                                    1 Reply Last reply Reply Quote 1
                                    • JANTIKAINENJ Offline
                                      JANTIKAINEN Bronze Member
                                      last edited by JANTIKAINEN

                                      Does anybody know if Suunto is working on a fix with the sleep tracking issues related to latest firmware?
                                      It’s really bad with my Race and I didn’t have any issues before this update.
                                      I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.

                                      5cf99020-9f64-47b3-9709-0fabac82d673-image.png

                                      Samsung Galaxy S24
                                      Suunto Race Titanium

                                      O Eddy De BackerE F 3 Replies Last reply Reply Quote 3
                                      • O Offline
                                        ODo67 @JANTIKAINEN
                                        last edited by

                                        @JANTIKAINEN same problem here.

                                        S 1 Reply Last reply Reply Quote 0
                                        • Eddy De BackerE Offline
                                          Eddy De Backer @JANTIKAINEN
                                          last edited by Eddy De Backer

                                          @JANTIKAINEN Same probleme here

                                          Suunto Race Titanium Charcoal
                                          Suunto Vertical All Black
                                          Polar Grit x Pro

                                          1 Reply Last reply Reply Quote 0
                                          • Jordi CJ Offline
                                            Jordi C
                                            last edited by Jordi C

                                            Also problems for me with sleep tracking after latest update.
                                            This is already the second time the sleep tracking has failed and I have to do a soft reset to get
                                            my OHR working again.

                                            1 Reply Last reply Reply Quote 1
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