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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • ChrisAC Offline
      ChrisA Platinum Member @GiPFELKiND
      last edited by

      @GiPFELKiND Ich glaube du verstehst @sartoric falsch: Er weiß dass du keine Höhenlinien in Bayern über 500m hast. Ihn nervt nur dass du das immer wieder postest

      Posted in German since I think there is a misunderstanding here

      GiPFELKiNDG 1 Reply Last reply Reply Quote 4
      • W Offline
        Wilson75 @Pavlas
        last edited by Wilson75

        @Pavlas said in Software update 2.39.20 (2024 Q4):

        Since the last update 2.39.20, my watch sometimes disconnects from SA and won’t reconnect. Restarting the phone doesn’t help. A soft reset of the watch helps. It has happened to me with both Vertical and Ocean. My wife had the same problem with the 9PP. Has anyone experienced this?

        I also noticed this weird behaviour. my watch disconnects for no reason few times now. I would say once every two weeks.

        Suunto Vertical: software 2.39.20
        SA: 4.106.3

        Suunto Vertical Titanium
        Suunto Wing
        SA (bêta) on Pixel 9pro

        S9B Titanium (sold)
        SSU (sold)

        1 Reply Last reply Reply Quote 0
        • GiPFELKiNDG Offline
          GiPFELKiND Silver Members @ChrisA
          last edited by

          @ChrisA Danke Chris ja ich habe ihn wirklich falsch verstanden 😎

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

          1 Reply Last reply Reply Quote 3
          • K Offline
            Knigge Bronze Member @Brad_Olwin
            last edited by

            @Brad_Olwin As I wrote yesterday at noon: “The argument ‘The old hardware is simply too weak for this calculation’ is one that I can understand and accept.” I’m aware that four years is a very long time in the world of electronics. I also had no intention of disturbing or dragging out this thread in any way. I was/am simply a bit frustrated, that’s all. It’s just my personal feeling. If I used any terms incorrectly, I’d like to apologize for that.

            When I said, “The S9P is no longer supported,” I meant that there will be no more updates for this watch. I thought I had specifically referred to the watch and not the app. And I never said that “it’s not true” that the hardware can’t support ZoneSense (or other features). At the beginning, it was always about “the operating system of the watch” and the fact that the old operating system will simply no longer be developed.

            In my understanding, there is a difference between a feature not working because it isn’t implemented in the software (the operating system) and a feature not working because the hardware can’t handle it. Saying “The feature doesn’t work because it hasn’t been implemented in the software” also means “We could make the feature usable in the software.” But as I said, if the hardware doesn’t allow it, I fully agree with you that it is what it is.

            Actually, I wanted to send you, Brad_Olwin, a personal message with this content to avoid holding up this thread any further, but I couldn’t find that option. And I couldn’t just leave your words as they were. So, please excuse this wall of text, which has no relevance to the current update. I won’t comment any further. I meant no offense to anyone.

            1 Reply Last reply Reply Quote 9
            • T Offline
              The_77 Silver Members
              last edited by The_77

              Found idly something useful out today - when using button lock in activity, you can hold the middle button on the map page and it cycles to the previous page like with every other one, where the default behaviour with button lock off is to adjust zoom levels.

              Given that I very rarely actually adjust zoom levels I guess I’ll have button lock on by default now to save me skipping forward all the way to get to the page before the map one.

              I’m sure other people have already noticed, given this was the case on the previous FW apparently.

              Suunto Spartan Trainer Wrist HR / 9PP Refurb

              1 Reply Last reply Reply Quote 5
              • SuperFlo75S Offline
                SuperFlo75 Silver Members Bronze Member
                last edited by SuperFlo75

                I have the impression that the battery drain problem is back… a few days ago I looked at the map during an activity, since then I lose 5-6% per day… I send logs (16.57) and then do a soft reset.

                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                Suunto Wing
                Suunto 9 Peak Pro Titanium (owns my wife now)
                Suunto Spartan Ultra
                SA iOS 2.43.0 (18473)
                Instagram @superflo75

                1 Reply Last reply Reply Quote 0
                • B Offline
                  bbartlomiej
                  last edited by

                  Another data point.
                  New Suunto Vertical, purchased on 16.01.2025, latest software version v2.39.20 claiming to have fixed the HR issues in release notes. It worked ok for past week and today the HR sensor stopped working, didn’t record my sleep. After rebooting the watch it went back to normal.

                  How is your experience with latest software version? Is HR really fixed?

                  J S 2 Replies Last reply Reply Quote 0
                  • J Offline
                    jsuarez Bronze Member @bbartlomiej
                    last edited by

                    @bbartlomiej Did it stop after having charged the battery? In my case HR and sleep tracking stopped after first charge with the new FW.

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      SergioB @bbartlomiej
                      last edited by

                      @bbartlomiej FW 2.39.20 (latest one for Vertical) introduced the HR and sleep tracking bugs that you see discussed in many recent threads. Currently, the problem is “solved” only for 9PP (the most affected by this problem) with a downgrade to a previous FW. A fix for all watches should hopefully be released this month according to statements reported in this forum.

                      Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                      Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                      1 Reply Last reply Reply Quote 3
                      • kriskusK Offline
                        kriskus Bronze Member
                        last edited by

                        Does the red dot in SuuntoApp next to the firmware version mean anything or is it there just like that? When I click, it says that the firmware is anyway up to date.
                        Screenshot_20250128_105951_com.stt.android.suunto_edit_18423417384687.jpg

                        SamuelPS 1 Reply Last reply Reply Quote 1
                        • SamuelPS Offline
                          SamuelP Bronze Member @kriskus
                          last edited by

                          @kriskus interesting. I have never seen that dot before. It has appeared for me also. 🤔

                          1 Reply Last reply Reply Quote 2
                          • SuperFlo75S Offline
                            SuperFlo75 Silver Members Bronze Member
                            last edited by

                            I would like to report a new crazy behavior of my SV which I see since the last update. As for me the battery drain issue is not solved yet, I had to charge my SV today after only 17days… when I put the watch to the charger, the charging screen appeared on the watch display, but there was no change of the charging level for about 5 minutes… normally I could see the first increase of the charging level after max. 1 minutes! After a soft reset, everything was normal, and the watch is charging as expected. I recognized this behavior some weeks before, I think I charged 2 times since the last software update… and as it seems to happen every time I charge, I now report it here. I never recognized that this behavior was reported here…

                            Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                            Suunto Wing
                            Suunto 9 Peak Pro Titanium (owns my wife now)
                            Suunto Spartan Ultra
                            SA iOS 2.43.0 (18473)
                            Instagram @superflo75

                            Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                            • Zdeněk HruškaZ Offline
                              Zdeněk Hruška Bronze Member @SuperFlo75
                              last edited by

                              @SuperFlo75 I can confirm I have had this behaviour as well. But not every time. It seems to me it happened when I was charging with lower remaining battery (under 30%) but I am not sure about that.

                              cosme.costaC SuperFlo75S 2 Replies Last reply Reply Quote 0
                              • cosme.costaC Offline
                                cosme.costa @Zdeněk Hruška
                                last edited by

                                @Zdeněk-Hruška @SuperFlo75 I’ve seen this behaviour with previous firmwares too, mainly if I was downloading maps.
                                I charged mine 2 days ago without issues, battery level was 17%.

                                In my case battery drain has been solved, 29days with 4/5 hours of GPS per week, 1 per week without GPS and around 6/7 hours of maps in total. Backlight, 24/7, sleep and notifications off. No sun either, so no solar charge.

                                Since I have the watch this has been the best battery consumption that I ever have had.

                                1 Reply Last reply Reply Quote 0
                                • SuperFlo75S Offline
                                  SuperFlo75 Silver Members Bronze Member @Zdeněk Hruška
                                  last edited by

                                  @Zdeněk-Hruška I recognized this behavior the last 3 times I wanted to charge… not before. I always charge from a level of about 5-10%… so I can’t give a statement if the behavior is different when charging from a higher level

                                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                  Suunto Wing
                                  Suunto 9 Peak Pro Titanium (owns my wife now)
                                  Suunto Spartan Ultra
                                  SA iOS 2.43.0 (18473)
                                  Instagram @superflo75

                                  SportsfreundS 1 Reply Last reply Reply Quote 0
                                  • SportsfreundS Offline
                                    Sportsfreund Bronze Member @SuperFlo75
                                    last edited by

                                    @SuperFlo75 I always charge below 30%, otherwise the alarm clock no longer works.

                                    1 Reply Last reply Reply Quote 0
                                    • jjorgemouraJ Offline
                                      jjorgemoura
                                      last edited by jjorgemoura

                                      Having some issues with my SV recently. No apparent reason. Last update was in December (2.39.20).

                                      Last Friday, did a Treadmill session. Watch totally failed to track that. Usually there are some differences between the watch and the treadmill (maybe 1Km difference in a 10Km run).
                                      However, this time, watch was tracking 30min/Km pace, when I was running around 6:30m/Km. Mega fail.

                                      The next day, Saturday, for first time, HR stoped working. It seems the issue is not only affecting the S9PP.
                                      This required a soft reset to have HR working again.

                                      Two days after, yesterday, another treadmill run and another 30min/Km session. I stoped the session and started a new one, hoping that might solve it but nothing, continue tracking my session at around 30min/Km.
                                      At the end, I manually adjusted the distance. However, that doesn’t have an impact on TSS.
                                      Thus, one of those sessions is now a 6.05Km distance and 40 min long, with 477Kcal, 7585 steps and 2 TSSr!!!

                                      Can’t see why this has started happening now, again, no recent watch updates.
                                      Maybe next time I would take my old S9B as a backup and comparison!

                                      Suunto 9 Baro Titanium
                                      Suunto Vertical Titanium Solar Forest

                                      1 Reply Last reply Reply Quote 0
                                      • MarynM Offline
                                        Maryn Silver Members
                                        last edited by Maryn

                                        Suunto Race SW 2.39.20

                                        Black screen in preset training mode(training downloaded from TP)

                                        From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

                                        Image (1).png
                                        Image (4).jpg Image (6).jpg

                                        Anyone had a similar experience?
                                        It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

                                        Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                                        GiPFELKiNDG Brad_OlwinB 2 Replies Last reply Reply Quote 1
                                        • GiPFELKiNDG Offline
                                          GiPFELKiND Silver Members @Maryn
                                          last edited by

                                          @Maryn holy shit 😱

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                          1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @Maryn
                                            last edited by

                                            @Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            SportsfreundS 1 Reply Last reply Reply Quote 0
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