Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

    Scheduled Pinned Locked Moved Watches
    216 Posts 80 Posters 19.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • timecodeT Offline
      timecode @t-Dox
      last edited by

      @t-Dox I am in the same boat - my S9PP lasts max. 5 days now. I am sometimes loosing 20% overnight. Going on a trip now, so I need the watch, but I am sending it to Suunto once I am back home. The funny thing is that it has a quite new battery - it was already changed a few months ago.

      t-DoxT K 2 Replies Last reply Reply Quote 1
      • PavlasP Offline
        Pavlas
        last edited by

        Does anyone have the same problem as me? https://forum.suunto.com/post/161692

        🔺Vertical All Black

        ex:
        Ambit2 Black
        Ambit3 Peak Sapphire
        Spartan Ultra Stealth Titanium
        S9B All Black
        >>> YouTube Channel <<<

        1 Reply Last reply Reply Quote 0
        • Александр ДаниленкоА Offline
          Александр Даниленко @tuxella
          last edited by Александр Даниленко

          @tuxella no

          But I had many short laps (sprinting):
          1000009728.jpg

          1000009730.jpg

          Suunto Race S

          1 Reply Last reply Reply Quote 2
          • t-DoxT Offline
            t-Dox @timecode
            last edited by

            @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

            it was already changed a few months ago.

            Hi timecode, I’m sorry that you are experiencing the same problems as me… honestly I don’t think it’s a battery problem (or at least I hope so), but rather I think it depends on the software… I hope that the development team will soon be put in the best conditions to be able to solve the problems

            Andrea
            9pp

            1 Reply Last reply Reply Quote 1
            • K Offline
              Kaiphi @timecode
              last edited by

              @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

              @t-Dox I am in the same boat - my S9PP lasts max. 5 days now. I am sometimes loosing 20% overnight. Going on a trip now, so I need the watch, but I am sending it to Suunto once I am back home. The funny thing is that it has a quite new battery - it was already changed a few months ago.

              Have you already tried a downgrade? I think it’s like many and also with me because of the software and suunto won’t be able to do anything here.

              Suunto 9 Peak Pro
              Suunto Vertical Titanium Solar

              timecodeT 1 Reply Last reply Reply Quote 0
              • timecodeT Offline
                timecode @Kaiphi
                last edited by

                @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

                K 1 Reply Last reply Reply Quote 1
                • K Offline
                  Kaiphi @timecode
                  last edited by

                  @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                  @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

                  Okay I understand this is Annoying. Who knows, maybe a miracle will happen 😊

                  Suunto 9 Peak Pro
                  Suunto Vertical Titanium Solar

                  1 Reply Last reply Reply Quote 1
                  • Frederick RochetteF Offline
                    Frederick Rochette Bronze Member
                    last edited by

                    I only swam the crawl…IMG_5356.png

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @Frederick Rochette
                      last edited by

                      @Frederick-Rochette said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                      I only swam the crawl…

                      Are you sure, the app is saying something else 😂😂?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 1
                      • D Offline
                        Devis
                        last edited by

                        Does anyone know if Suunto is working on improving the software so that Race S doesn’t lose distance when switching to breaststroke or backstroke?
                        Many thanks.

                        1 Reply Last reply Reply Quote 0
                        • Jordi CJ Offline
                          Jordi C
                          last edited by Jordi C

                          Another 2 nights the sleep tracking has failed again.

                          The HR still works and records data all night, but no sleep tracking data when I wake up.

                          Of course, I restarted the watch after the first failure and it correctly recognized my naps from yesterday. Unfortunately it has failed again tonight and in the morning I have no sleep tracking data at all.

                          This is getting very annoying.

                          B 1 Reply Last reply Reply Quote 2
                          • B Offline
                            borgelkranz Bronze Member @Jordi C
                            last edited by borgelkranz

                            For me it worked for 10 consecutive days but failed me yesterday night.

                            Edit 1:
                            Did a soft reset and expected it to work again. But it did not. What’s new for me: While heart rate was continuously measured through the night, Ressources where not. In the past, when the Race failed to track sleep, Ressources were there.

                            Edit 2:
                            This night sleep tracking worked again, just as expected after performing a soft reset. Ressources also work again. I remembered that I changed the settings for auto do not disturb the day before yesterday after my first soft reset. Maybe that disrupted the effect of the soft reset?

                            1 Reply Last reply Reply Quote 2
                            • PavlasP Offline
                              Pavlas
                              last edited by

                              After a long time, my watch disconnected from the Suunto App again today. Soft-restart solved it.

                              🔺Vertical All Black

                              ex:
                              Ambit2 Black
                              Ambit3 Peak Sapphire
                              Spartan Ultra Stealth Titanium
                              S9B All Black
                              >>> YouTube Channel <<<

                              1 Reply Last reply Reply Quote 0
                              • K Offline
                                Kaiphi
                                last edited by

                                1000018778.jpg

                                I’m not sure if it’s related to the last update, but I didn’t want to open a new topic either. I have a problem with the Data clock face as seen in the picture the first number is cut off from 10000 steps. Is this already known? Are there others with this error?

                                Suunto 9 Peak Pro
                                Suunto Vertical Titanium Solar

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Devis
                                  last edited by

                                  Here is the recording of my last swimming workout.
                                  I swam 50 laps (swimming pool length = 25m), the first 20 going freestyle and returning backstroke, then the last 30 laps all freestyle. After each length I pressed the lower button of the watch (to mark the lap).
                                  I swam for 1250 m but Race S tracked a distance of only 1050 m (-16% !!!).
                                  You can see how the watch records incorrectly when you change style (the first 20 laps).
                                  I hope Suunto checks this issue/bug and fixes it.
                                  Thanks.

                                  Devis

                                  Totale.PNG

                                  Note: I followed the suggestions described here.
                                  https://www.suunto.com/Support/faq-articles/lifecycle/how-to-get-more-accurate-pool-swim-tracking/#:~:text=Additional tips&text=Learn more about how to,tracking due to signal reflections.

                                  Ars VitaeA 1 Reply Last reply Reply Quote 1
                                  • TieutieuT Offline
                                    Tieutieu Platinum Member
                                    last edited by Tieutieu

                                    2 days in a row with map screen issue on my SRs :
                                    the current position remains stuck to starting point.
                                    The workout is recorded perfectly, I can navigate on map and the track is properly recorder and displayed, but current position is on start.
                                    Yesterday soft reset solved. This morning issue was back.
                                    As anyone experienced that too ?

                                    IMG_4616.jpeg

                                    IMG_4627.jpeg

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    Mff73M 1 Reply Last reply Reply Quote 0
                                    • Mff73M Offline
                                      Mff73 @Tieutieu
                                      last edited by

                                      @Tieutieu
                                      IOS or Android suuntoapp? Which version?

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      TieutieuT 1 Reply Last reply Reply Quote 0
                                      • TieutieuT Offline
                                        Tieutieu Platinum Member @Mff73
                                        last edited by

                                        @Mff73 I’m under iOS (beta 2.44.0) but what link would you make with my issue ? My SRs is up to date since every fw is released.

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        Mff73M 1 Reply Last reply Reply Quote 0
                                        • Mff73M Offline
                                          Mff73 @Tieutieu
                                          last edited by

                                          @Tieutieu
                                          With Android, maybe since 5.0, I am also facing such issue with SV.
                                          Thus, I think it is more linked to the app and not the watch, as you seems to face it with another watch and iOS.

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 1
                                          • Jordi CJ Offline
                                            Jordi C
                                            last edited by

                                            Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                                            I do not understand anything!

                                            Mitch9M ? 2 Replies Last reply Reply Quote 4
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy